Twinings

Designer

• - Responsible for implementation of design changes, packaging updates & line extensions and some NPD for Twinings packaging, with the aim of ‘Right First Time’
• - Evaluate artwork requirements and co-ordinate artwork process from design concept to final packaging
• - Manage artwork critical paths, actions and timelines, follow up approvals and escalate, where necessary
• - Lead all relevant packaging and artwork related meetings from design finalisation through to acceptance of files, this includes cross functional pre-production meetings to ensure alignment is gained across all involved parties
• - Create repro briefs, approve repro files and ensure all actions associated with repro are completed in a timely manner
• - Problem solve across multiple stakeholders to ensure all technical queries are addressed in a timely fashion to enable successful delivery
• - Act as interface between internal and external parties (Repro agency, Design agencies, packaging suppliers, internal Regulatory teams, brand Marketing teams, Packaging Engineers, procurement and wider Supply Chain)
• - Work with the other packaging team members across the business as a holistic packaging team
• - Provide advice & support for any queries related to design/ artwork printing
• - Work with Pack Change Technologists to support and drive Design to Print innovation projects
• - Work with repro agency to continue to drive efficiencies in delivery
• - Live and embody the Global Consumer, Sustainability and Innovation behaviours

Design to Print Technologist

Communications

• Ultimately your goal is to make Twinings the go-to wellbeing choice on more occasions by increasing noticeability, likeability and memorability
• You’ll partner with the Head of Connections, Insight Team, and Media Lead to shape a clear, insight-led CX strategy that delivers on brand ambition and business goals. You’ll also lead the creative effectiveness agenda, working with internal teams and external partners to keep learning, refining, and improving effectiveness.
• You’ll work with Brand, Insights, and Category teams to shape a clear, insight-led comms strategy, grounded in a deep understanding of consumer and shopper behaviour. You’ll define—and act as guardian of—what we say, where, and how across the end-to-end CX to drive the required behaviour or perception shift at each moment. You’ll flex your thinking across channels, from ATL through to shopper, partnering closely with Shopper Design and Activation team to step-change the experience and impact at the point of purchase. You’ll tie everything back to clear KPIs, ensuring strong measurement is in place to track and improve effectiveness.
• You’ll oversee creative development across channels, working closely with channel leads to ensure everything aligns with brand guidelines, the comms strategy, and the CX plan. With an audience-first mindset, you’ll make sure every interaction—whether TV, email, or in-store—lands effectively. • You’ll lead ATL creative workstreams (TV, OOH, audio, print, digital video), partnering closely with the Media Lead to ensure media planning and creative are fully aligned to maximise impact.
• You’ll own the brand idea, creative direction, and campaign narrative. With a consumer-first mindset, you’ll stay ahead of behaviours, cultural shifts, and emerging trends—using these insights to shape more relevant and effective communications.
• You’ll partner closely with the Creative Design Lead and the team to shape a future‑proof content approach—building a joined-up system that’s faster, more consistent, and more effective. You’ll help manage agency partners and ensure we’re developing the right capabilities, including the use of AI and dynamic content to stay ahead.

Brand Communications Lead

Controller

• - Own day-to-day financial control, ensuring suppliers are paid accurately and on time via the Shared Service Centre (Poland)
• - Manage and control PO creation, commitments, and invoice validation (no PO, no pay)
• - Ensure costs are correctly recharged to business units in line with agreed models
• - Own the month-end close: accruals, journals, reconciliations, and timetable discipline
• - Produce monthly reporting, variance analysis, and clear financial commentary
• - Support budgeting and forecasting with accurate actuals and spend visibility
• - Act as key finance interface with Shared Services, improving end-to-end P2P and close processes
• - Manage finance clean-up projects: clearing historic balances, improving data quality, fixing broken processes.

Financial Controller

Supply Chain

• - Effective and proactive diary management for both Directors, confidently navigating complex, ever-changing schedules across multiple time zones.
• - Long term planning through strategic calendar management. Structure calendar around long term priorities, business critical meetings and safeguard time for strategic work, preparation for critical meetings and people/team development.
• - Communication Management: gatekeeper and liaison; handling emails including drafting responses, filtering enquiries, ensuring timely response to priority requests and propose delegates for diary clashes.
• - Long term planning through strategic calendar management.
• - Coordinating domestic and international travel itineraries.
• - Acting as a key coordination point between UK-based and international stakeholders, including the NPD & Supply Chain Innovation Director based in Poland.
• - Preparing, editing, and collating professional presentations, correspondence, and briefing materials.
• - Management of document/record electronic filing (self and Directors) to facilitate ‘data/information at fingertips’ to maximise efficiency. Including handling sensitive information with a high level of trust and professionalism
• - Arrange and support meetings, ensuring agendas, attendance, and logistics are fully aligned.
• - Attend relevant leadership team meetings to provide organisational and administrative support.
• - Support the teams on strategy, KPIs, and progress tracking.
• - Work closely with the PA to the Chief Brand Officer on whole team events.
• - Lead planning and execution of R&I and NPD team events and away days.
• - Build and maintain networks with internal teams, external agencies, suppliers, and partners.
• - Budget management including cost center oversight.
• - Manage expenses for both Directors and relevant team activities.
• - Coordinate with the wider admin team to build engagement and effective ways of working.
• - Proactively suggest ideas to strengthen communication and morale.
• - Act as a trusted representative of both Directors with stakeholders and direct reports.
• - Coordinate the collection, upkeep and consolidation of KPIs and budget information across R&I, NPD and Supply Chain Innovation.
• - Work closely with managers to ensure KPI and budget data is kept up to date and submitted in line with agreed timelines.
• - Track spend against budgets, highlighting variances and incomplete information.
• - Follow up with managers where updates are missing or unclear and escalate issues to the Directors as required.
• - Support preparation of KPI reporting for leadership forums.

PA to Global R&I Director, NPD and Supply Chain Innovation Director

Business Analyst

• Responsible for daily maintenance, user support, troubleshooting of SAP related modules (such as MM/PP/FICO), especially finance period/annual closure.
• Quickly respond to and solve process and system problems encountered by business users in SAP usage and provide root cause analysis and long-term solutions.
• Monitor system performance and ensure the stability and high availability of the SAP production environment via cooperating with global SAP team.
• Work closely with sales, supply chain, finance, and other business units to deeply analyze FMCG-specific business processes to identify optimization points.
• Design and promote process optimization solutions in SAP systems based on business needs to improve business efficiency.
• Write clear functional requirements specifications for development team to develop and implementation.
• Serve as the primary or core participant in the technical evaluation and implementation of SAP's integration with local third-party systems. This includes interface solution selection (e.g., API, IDoc, middleware, etc.), technical feasibility analysis, and risk assessment.
• Responsible for interface testing, data mapping, online support, and follow-up O&M to ensure accurate and real-time data flow between different systems.
• Participate in the company's digital transformation projects as an SAP-side specialist, ensuring seamless integration of new projects with SAP systems.

SAP Business Analyst

Administration

• As an integral member of our Global Consumer Sustainability & Innovation team, you will provide high‑level administrative support—spanning travel coordination, financial processes, and office management—to ensure the team operates efficiently and can deliver against its key objectives.
• Complex travel management which includes visas, transportation, flights and accommodation
• Organising UK travel and accommodation for global visitors and tracking numbers to inform annual reports.
• Lead on new supplier contract set-ups including assessing terms and conditions with the internal procurement teams to ensure compliance, ensuring processes move efficiently and proactively resolving bottlenecks.
• Event management – supporting the EA in organising logistics for team away days and external events.
• SAP- Raising receipting, managing supplier issues and supporting other members of the team with the ECC system
• Support team compliance by ensuring all colleagues complete required Travel Security and mandatory training.
• Manage the NDA database, ensuring information is correct and up to date
• Manage GDPR‑compliant processes, including secure storage of NDAs and tracking documentation for overseas visitors.
• Monthly reporting e.g. tracking temporary staff
• Ensure that new starters are adequately onboarded, ensuring mandatory training such as GDPR and IT Security is organised and delivered within timescales.
• Covering tasks for the other team EA when absent - complex diary and meeting management for the Leadership Team
• Take visible ownership for maintaining a tidy, well‑organised workspace and proactively identifying continuous improvements to the office environment.
• Ensure the office remains sufficiently stocked, well maintained, and an enjoyable place for the team to work, including overseeing storage solutions.
• General printing tasks with support from the Print Room and Facilities
• Manage the recognition and gifting tasks such as vouchers, gift bags, and e-cards
• Provide ad‑hoc support to team members, including raising IT tickets and troubleshooting administration issues
• Act as team super‑user for SAP/Ariba/S4, supporting others with system issues, opening SNOW tickets, and educating the team on system usage.
• Regularly raise and receipt purchase orders, monitor progress, and ensure invoices move through VIM efficiently.
• Act as a key contact for finance queries, liaising with finance colleagues to resolve issues and maintain up‑to‑date records.
• Manage cross-charges within projects
• Manage the travel tracker in terms of current and forecasted spend
• Working closely with the Finance Hub and local finance teams to ensure timely payment of invoices and supplier set-ups
• Manage the postal/courier tracker in terms of current and forecasted spend and manage re-charges
• Year end- work with local finance team to close off outstanding PO’s and finance tasks

Design to Print Technologist

Brand Communications Lead

Financial Controller

PA to Global R&I Director, NPD and Supply Chain Innovation Director

SAP Business Analyst

Global CS&I Team Administrator