Twilio

Content Manager

• Own the end-to-end speaker journey across priority Global Events programs, from confirmation and onboarding through content readiness, rehearsals, onsite support, and post-event follow-up.
• Serve as a trusted point of contact for executives, customers, employees, partners, and internal teams, making sure speakers know what to expect, what is needed from them, and where to go for help.
• Lead content operations across flagship, regional, executive, and internal events, including call-for-sessions workflows, agenda data, session metadata, speaker records, deck tracking, reporting, and production handoffs.
• Manage event content systems, ensuring approved agenda and speaker changes are reflected consistently across platforms, workbooks, dashboards, and production documents.
• Build and manage clear workbacks, communications plans, milestone calendars, rehearsal schedules, templates, playbooks, and status updates that help teams stay aligned.
• Partner closely with Product Marketing, Customer Marketing, Brand, Creative, Legal, Developer Network, Sales Enablement, executive offices, production partners, agencies, and the broader Global Events team.
• Coordinate deck reviews, content deadlines, technical checks, rehearsals, speaker briefings, and other readiness milestones so speakers and production teams are prepared for showtime.
• Lead know-before-you-go sessions, speaker communications, speaker-ready-room operations, backstage handoffs, and other onsite speaker-support workflows.
• Identify risks early, solve operational issues where possible, and escalate decisions clearly when additional direction is needed.
• Create a consistent, high-touch speaker experience while balancing the scale, pace, and complexity of a global event portfolio.
• Provide clarity in ownership across teams by keeping speaker logistics, content operations, and readiness workflows organized through one accountable workstream.
• Build scalable processes and mechanisms that can be reused across programs and supported over time by agency partners or future coordinator resources.
• Lead post-event retrospectives for speaker experience and content operations, turning lessons learned into stronger workflows for future events.

Global Event Manager – Event Content, Speaker Operations

Technical Account Manager

• Be the designated technical support engineering contact for our strategic customers.
• Support customers during US Central hours (8am to 6pm) and working on the cases created by them.
• Resolve complex technical problems with potentially very costly and far-reaching consequences.
• Deliver proactive guidance to the customer to provide added value through the use of Twilio technologies.
• Volunteer for holiday coverage on a stipend basis.

Data Scientist

• Lead the strategy, development roadmap, and lifecycle of data products and platforms
• Define the roadmap for data solutions
• Collaborate with cross-functional teams
• Ensure data products are scalable, reliable, and user-friendly
• Monitor and improve data quality, reliability, and user adoption of data tools
• Define and track success metrics for data products

Staff Data Product Manager

Manager

• Help facilitate corporate compensation programs such as annual compensation review cycles, promotion cycles, pay equity review, market calibration, survey participation, etc.
• Design and deliver compensation structures and methodologies that will scale for long term durability and global expansion in partnership with the broader compensation team. Create and deliver training materials on compensation fundamentals for leaders and managers.
• Create dynamic compensation models and dashboards and articulate insights and recommend solutions based on your data analyses.
• Partner with stakeholders and subject matter experts from other teams and functions to address and provide solutions to ever-changing business needs.
• Manage relationships with stakeholders, leaders, internal and external partners with emotional intelligence, curiosity and integrity. Own compensation products from start to end with the customer in mind.
• Develop policies and processes that support innovation and growth while upholding compliance and minimizing risk. Memorialize key decisions, methodologies, processes, policies and add to the compensation repository/library for future reference and utilization.
• Be a trusted advisor. Partner with Human Resource Business Partners and senior business leaders to understand their operational issues and opportunities and create automated solutions to scale.

Compensation Manager

Support Engineer

• Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
• Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs).
• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
• Review and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards.

Technical Support Engineer – Level 2

Full-stack Engineer

• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)

Staff Software Engineer

• Join the team as Twilio’s next Senior Software Engineer.
• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)
• Begin each bullet with an action-oriented verb: (generate, identify, perform, cultivate, etc.)

Senior Software Engineer

Communications

• Lead the development of high-impact executive messaging for the CEO
• Partner with PR and social media teams on thought leadership
• Lead proactive media outreach and secure placements
• Direct and grow the CEO's LinkedIn presence
• Serve as a bridge across the business for collaboration

Senior Manager, CEO Communications

Accounting Manager

• Lead the global Revenue, AR, and CoGS accounting functions, managing the strategic direction for high-integrity subledger operations, journal entry frameworks, and effective reconciliations.
• Direct the seamless integration of technical accounting policies into high-volume global workflows, ensuring that financial outcomes are a precise reflection of Twilio’s innovative business.
• Define and drive the scalable operational vision for ERP workflows and revenue automation (e.g., Oracle RMCS, Zuora), identifying process gaps and championing technology-driven improvements required for a world-class public company, executing in partnership with business operations and enterprise technology teams.
• Empower your team to deliver sophisticated variance analysis that uncovers the "why" behind fluctuations, delivering a clear narrative of financial performance.
• Drive effective collaboration with Billing, GTM, Product & Pricing, and FP&A leaders, providing the high-level guidance necessary to evaluate the operational feasibility and compliance of ongoing and new initiatives.
• Provide oversight on highly complex accounting concerns such as material, non-standard customer contracts, ensuring the surgical application of accounting guidance and internal policies across the organization.
• Collaborate with Technical Accounting and SEC Reporting teams to ensure accurate disclosures and robust policy memos, while leading the global team through seamless audit cycles.
• Own the global control framework for functional areas, evolving SOX compliance and internal audit strategies to stay ahead of Twilio’s shifting business models and regulatory requirements.
• Set the vision for operational excellence, fostering an environment of continuous learning and professional growth, elevating your team from transactional experts to strategic collaborators.

Director, Revenue & CoGS Accounting

Account Executive

• Be responsible for new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Senior Account Executive

Product Manager

• Lead the development of foundational data models and API syndication layers.
• Own the backend lifecycle—from NPI governance to downstream billing.
• Architect and execute a comprehensive product roadmap for a centralized product catalog service.
• Design the end-to-end NPI launch framework to reduce time-to-market.
• Design developer-friendly API schemas and internal PIM UI tooling to allow self-service catalog listings.
• Lead the strategy to migrate and ingest legacy configurations into a single product registry.

Principal Product Manager – Product Catalog

• Define and drive the multi-year product roadmap for the consumption based billing ecosystem
• Own the long-term vision for building extensible capabilities that support complex, multi-year, sales-led agreements
• Design robust, multi-user approval workflows, role-based privileges
• Collaborate with legal, compliance, and engineering teams to ensure the platform meets global regulatory payment and consumption billing standards

Principal Product Manager, Enterprise Commerce Platform

• Co-lead the design and development of our software infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance.
• Drive the development of sophisticated, stateful web applications. You will oversee the integration of complex React-based front-ends with backend modular services, ensuring a seamless UI experience.
• Serve as developer leader in distributed systems, data technologies, with strong software engineering skills.
• Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices.
• Mentor and elevate a team of high-performing engineers. You don’t just write great code; you foster a culture of technical excellence, helping senior and mid-level engineers level up through deep-dive code reviews and architectural workshops.
• Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions.
• Continuously adapt to the evolving JavaScript ecosystem to maximize engineering efficiency.
• Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards.

Staff Software Engineer – L4

Principal

• Be an expert-level talent advisor and strategic thought partner to engineering and product leadership.
• Act as a role model and mentor within TA and the People Partnerships teams.
• Proactively use market analytics, talent intelligence, and internal data to model talent scenarios.
• Independently own end-to-end recruitment for the most complex and high-stakes R&D searches.
• Design and scale in-region and global engineering recruiting programs and projects.
• Build and maintain trusted, collaborative relationships with VP-level R&D leaders, HRBPs, and other cross-function partners.
• Use AI, tools, and technology to stay up-to-date on technical recruiting best practices.

Principal Technical Talent Advisor

Sales Development Rep

• Lead, coach, and develop a hybrid team of 8+ reps through regular 1:1 mentoring, tactical skill alignment, and localized training to elevate pipeline performance - initially focusing on supporting 4 LATAM reps.
• Own regional team performance metrics (activity, conversion rates, and pipeline contribution) across both NAMER and LATAM, utilizing data analysis to continuously optimize outreach strategies and business outcomes.
• Empower reps to master all SDR skillsets, including prospecting, refining account targeting, tailoring messaging for different regional buyer personas, and applying use cases effectively.
• Collaborate cross-functionally with regional Sales and GTM leadership to establish tight feedback loops, streamline workflows, and build a consistent, high-quality pipeline generation machine.
• Drive optimized adoption of the SDR tech stack (SFDC, Outreach, ZoomInfo, LI Sales Nav, Gong) to build out repeatable, efficient workflows.
• Hire, onboard, and scale future talent while proactively managing performance gaps and cultivating a highly motivated, high-accountability team culture.