Assistant Manager
TUMI Genomics
Associate Manager
TUMI Genomics
part-time
Posted on:
Origin: • 🇺🇸 United States • Ohio
Visit company websiteJob Level
JuniorMid-Level
About the role
- Create a client experience that reflects the TUMI brand and build/maintain strong client relationships
- Drive sales through outstanding service and meet/exceed personal and store baseline goals (conversion, DPT, UPT, Client Data Capture)
- Display initiative, plan and prioritize, champion change, and take responsibility for performance and deadlines
- Train and develop associates through roleplay, coaching, and monitoring store training with the Store Manager
- Provide coaching and feedback using company tools to create a 360-degree coaching culture
- Exercise strong written and verbal communication; adapt communication across levels and collaborate with team
- Demonstrate ethical conduct, promote business goals, and deescalate situations when needed
- Manage personal timecards, maintain Tumi University Training, and adhere to company policies
- Ensure store follows visual merchandising guidelines and execute client service strategies (client books, thank you cards, events) to ensure superior client experience
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
- Value a collaborative environment and have an openness to feedback
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties
- Have strong sales and client experience, preferably in the luxury market
- Can demonstrate proven success in meeting sales goals and achieving KPI’s
- Flexible availability to work nights, weekends, mornings, and holidays as needed
- Have a strong sense of integrity and an ability to lead by example
- Have strong time management skills