TUMI Genomics

Associate Manager, Fashion Show

TUMI Genomics

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Create a client experience that reflects the TUMI brand and build and maintain strong client relationships
  • Drive sales through outstanding service and meet/exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and Client Data Capture
  • Display initiative, plan and prioritize, demonstrate strategic thinking, and champion change; take responsibility for performance and meet deadlines
  • Train and develop store associates through roleplay and coaching; assist Store Manager with associate training and quarterly personal development goal setting
  • Provide coaching and feedback, utilize company tools to foster a 360-degree coaching culture, and be solution oriented
  • Communicate effectively across levels, demonstrate ethical conduct, promote business goals, collaborate with team, and deescalate situations as needed
  • Manage compliance tasks including timecards and Tumi University training and adhere to company policies and procedures
  • Ensure visual merchandising follows guidelines, execute client service and event strategies (client books, thank you cards), and ensure a consistent superior client experience

Requirements

  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
  • Value a collaborative environment and have an openness to feedback
  • Ability to stand, move around the store, lift and push boxes that weigh 30 pounds, and use a ladder to complete job duties
  • Strong sales and client experience, preferably in the luxury market
  • Proven success in meeting sales goals and achieving KPI’s
  • Flexible availability to work nights, weekends, mornings, and holidays as needed
  • Strong sense of integrity and an ability to lead by example
  • Strong time management skills