Assistant Manager
TUMI Genomics
Salary
💰 $20 - $22 per hour
Job Level
JuniorMid-Level
About the role
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics (conversion, DPT, UPT, Client Data Capture)
- Display initiative: plan and prioritize, demonstrate strategic thinking, and champion change
- Take responsibility for performance and complete assigned tasks and deadlines
- Train and develop store associates via roleplay, coaching, and monitoring; assist Store Manager with training and development
- Provide coaching and feedback; utilize company tools to create a 360-degree coaching culture
- Exercise strong written and verbal communication; adapt communication across levels and collaborate with team
- Demonstrate ethical conduct, promote business goals, and deescalate situations when needed
- Manage personal timecards for payroll accuracy, maintain Tumi University Training, and adhere to company policies
- Ensure store follows visual merchandising guidelines and enforce excellent client services (client books, thank you cards, event strategies)
- Ensure a consistent superior client experience
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
- Value a collaborative environment and have an openness to feedback
- Stand, move around the store, lift and push boxes that weigh 30 pounds, and use a ladder to complete job duties
- Strong sales and client experience, preferably in the luxury market
- Proven success in meeting sales goals and achieving KPI’s
- Flexible availability to work nights, weekends, mornings, and holidays as needed
- Strong sense of integrity and an ability to lead by example
- Strong time management skills