Manager, Identity & Access Management Services
Abbott
SQL
Associate Manager
TUMI Genomics
part-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $19 per hour
Job Level
JuniorMid-Level
About the role
- Create a client experience that reflects the brand and build/maintain strong client relationships
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT and Client Data Capture
- Display initiative: plan and prioritize, champion change, take responsibility for performance and complete assigned tasks
- Train and develop store associates through roleplay and coaching; assist Store Manager with associate training and development
- Provide coaching and feedback using company tools to foster a 360-degree coaching culture
- Exercise strong written and verbal communication; adapt communication upwards, laterally and to the team
- Demonstrate ethical conduct, promote business goals, and deescalate situations when necessary
- Manage personal timecards and maintain Tumi University Training; adhere to company policies
- Ensure store follows visual guidelines, enforce client service practices (client books, thank you cards, events), and ensure consistent superior client experience
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
- Value a collaborative environment and have an openness to feedback
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties
- Strong sales and client experience, preferably in the luxury market
- Can demonstrate proven success in meeting sales goals and achieving KPI’s
- Flexible availability to work nights, weekends, mornings, and holidays as needed
- Strong sense of integrity and an ability to lead by example
- Strong time management skills
