TUMI Genomics

Associate Manager

TUMI Genomics

part-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $18 - $19 per hour

Job Level

JuniorMid-Level

About the role

  • Create a client experience that reflects the brand and build/maintain strong client relationships
  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT and Client Data Capture
  • Display initiative: plan and prioritize, champion change, take responsibility for performance and complete assigned tasks
  • Train and develop store associates through roleplay and coaching; assist Store Manager with associate training and development
  • Provide coaching and feedback using company tools to foster a 360-degree coaching culture
  • Exercise strong written and verbal communication; adapt communication upwards, laterally and to the team
  • Demonstrate ethical conduct, promote business goals, and deescalate situations when necessary
  • Manage personal timecards and maintain Tumi University Training; adhere to company policies
  • Ensure store follows visual guidelines, enforce client service practices (client books, thank you cards, events), and ensure consistent superior client experience

Requirements

  • Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
  • Value a collaborative environment and have an openness to feedback
  • The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties
  • Strong sales and client experience, preferably in the luxury market
  • Can demonstrate proven success in meeting sales goals and achieving KPI’s
  • Flexible availability to work nights, weekends, mornings, and holidays as needed
  • Strong sense of integrity and an ability to lead by example
  • Strong time management skills