Assistant Manager
TUMI Genomics
Associate Manager
TUMI Genomics
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $20 - $21 per hour
Job Level
JuniorMid-Level
About the role
- Create a client experience that reflects TUMI brand while building and maintaining strong client relationships and driving sales
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics (conversion, DPT, UPT, Client Data Capture)
- Display initiative: plan and prioritize, demonstrate strategic thinking, champion change, and take responsibility for performance and deadlines
- Train, coach, and develop store associates; assist the Store Manager with training and development and complete quarterly personal development goalsetting
- Provide coaching and feedback using company tools to create a 360-degree coaching culture
- Exercise strong written and verbal communication, adapt communication across levels, collaborate effectively, and demonstrate ethical conduct
- Remain calm and deescalate situations when necessary
- Manage personal timecards for payroll accuracy, maintain Tumi University training, and adhere to company policies
- Ensure visual merchandising guidelines are followed and execute client engagement strategies (client books, thank you cards, events) to ensure a consistent superior client experience
Requirements
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment
- Value a collaborative environment and have an openness to feedback
- Ability to stand, move around the store, lift/push boxes that weigh 30 pounds, and use a ladder
- Strong sales and client experience, preferably in the luxury market
- Proven success in meeting sales goals and achieving KPI’s
- Flexible availability to work nights, weekends, mornings, and holidays as needed
- Strong sense of integrity and an ability to lead by example
- Strong time management skills