Tufts University School of Dental Medicine

Financial Planning and Analysis

• Perform a variety of financial activities, including accounting, financial analysis, audit, tax, and collections
• Conduct financial modeling to measure and forecast potential impacts of financial transactions and corporate development activities
• Provide timely financial analysis and reporting of product and service line profitability

Senior Financial Analyst

Affiliate Manager

• Serves as the subject matter expert resource for departments, clinicians and others on best practices for decision tree and template design
• Develops guidelines for templates and decision tree structures that are aligned with enterprise goals for enhancing access to care, provider productivity, and waste elimination
• Teaches clinicians and other key stakeholders these guidelines and coach where appropriate on the adoption of best practices
• Recommends intervention actions when guidelines are not being met
• Creates and enacts improvements based upon schedule utilization, provider utilization, and other relevant reports
• Provides consultative support on business requirements for new deployments of Decision Trees and online scheduling initiatives.
• Reviews and prioritizes new functionality with Access Center Strategist
• Maximizes provider utilization, by recommending template strategies and processes to meet forecasted demand, and to ensure appointment slots do not go unused.
• Develops and leads decision tree road map for limiting visit types, scheduling complexity, and high maintenance costs

Clinical Access Partner, Cadence Certified

Analyst

• Develop detailed understanding of application functionality by working with senior staff, attending training and/or reading documentation.
• Collaborate with end users to understand and define requirements.
• Use technical and analytical skills to determine the best approaches to tailoring systems to meet individual requirements.
• Build and configure systems to meet requirements, using available application tools.
• Create documentation of custom builds as appropriate.
• Develop test scenarios based on requirements.
• Execute testing and identify issues.
• Research and resolve issues.
• Provide input to application implementation event plans.
• Provide support during application implementation events, including occasional off-hours support.
• Lead small to medium size complex projects with oversight
• Build enhancements to current functionality using application tools.
• Participate in detailed testing of software updates and upgrades.
• Respond to issues reported by users; research and resolve issues in a timely fashion.
• Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issue impacts, set appropriate expectations on issue resolution.
• Participate in after-hours on call support rotation, troubleshooting and resolving system issues escalated by the Help Desk.
• Collaborate with vendor support personnel to research and resolve vendor product issues.
• Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications.
• Participate in cross-training, as a trainer and a learner, for personal development and to ensure adequate secondary coverage on all applications.

Applications Analyst II

• Develop detailed understanding of application functionality by working with senior staff, attending training and/or reading documentation
• Collaborate with end users to understand and define requirements
• Use technical and analytical skills to determine the best approaches to tailoring systems to meet individual requirements
• Build and configure systems to meet requirements, using available application tools
• Create documentation of custom builds as appropriate
• Develop test scenarios based on requirements
• Execute testing and identify issues
• Research and resolve issues, with assistance from more senior and/or more technical staff as needed
• Provide support during application implementation events, including occasional off-hours support
• Build enhancements to current functionality using application tools
• Participate in detailed testing of software updates and upgrades
• Respond to issues reported by users; research and resolve issues in a timely fashion
• Provide excellent customer service

Application Analyst I – OpTime/Anesthesia Certified

Risk

• Performs accurate and timely reviews and validations of Medicare, Medicaid, Commercial HCCs and DxCG’s through medical record reviews
• Reviews provider documentation for ICD-10-CM codes to verify coding accuracy
• Summarizes findings for internal and external parties and provides provider education when necessary
• Collaborates with leadership to track audit results and identify trends

Risk Adjustment Consultant

Software Engineer

• Support clinical and translational research by extracting, transforming, analyzing, and interpreting data from diverse systems.
• Collaborate with investigators, project managers, and informatics staff.
• Extract and manage data from institutional data warehouses.
• Develop, maintain and document high quality reusable queries, and pipelines.
• Translate complex research questions into structured data requests and analytic workflows.
• Contribute to data governance and quality assurance processes.
• Facilitate process improvement initiatives.
• Design, develop and implement IT solutions to meet organization needs.
• Manage projects/processes, working independently with limited supervision.
• Coach and review the work of lower level professionals.

Software Development Analyst III

Supply Chain

• Perform high level IT application implementation, optimization, and support activities.
• Work on complex to highly complex applications that are highly critical to operations.
• Provide guidance and mentorship to less experienced staff.
• Lead small to medium size complex projects with oversight and may be a key leader in large projects.
• Use knowledge of user workflow to assist users in defining requirements.
• Build and configure systems to meet requirements, using available application tools.
• Create documentation of custom builds as appropriate.
• Develop test scenarios based on requirements.
• Participate in testing or lead integrated testing, coordinating resources and organizing issue tracking.
• Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issue impacts, set appropriate expectations on issue resolution.

Applications Analyst III – Workday, Supply Chain

• Perform IT application implementation, optimization, and support activities.
• Work on moderately complex to complex applications that are critical to operations.
• Work independently with minimal technical guidance in the performance of duties.
• Lead small to medium size complex projects with oversight.

Applications Analyst II – Epic Ambulatory Application Certified

Administrative Assistant

• Schedules patient appointments
• Assists with scheduling template creation and changes
• Answers phones and triages calls
• Greets and checks-in patients
• Assists with revenue cycle clearance
• Collects copayments
• Prepares medical records for patient visits
• Monitors patient flow and communicates delays
• Assists with billing charge entry and reconciliation
• Completes general office work
• Provides clerical support to department physicians
• Participates in performance improvement projects

Clinical Administrative Coordinator

Administration

• Provides administrative support to the Institutional Review Board (IRB).
• Assists with the activities related to reviewing, monitoring, and approving research involving human subjects.
• Supports IRB committee activities and communicates with stakeholders.
• Maintains accurate IRB office study documentation.

IRB Administrator I

• Performs ongoing audit of medical records for LCO groups and network providers to ensure diagnosis and CPT coding accuracy.
• Performs medical record audits to determine coding accuracy in correlation to CMS and DxCG regulations and guidelines.
• Evaluates medical records for authorized providers and other technical requirements.
• Summarizes and interprets audit findings for Director Risk Adjustment Operations/NEQCA Leadership.