Trillium Health Resources

Community Manager

• The Family Partner is responsible for educating parents/caregivers about how to effectively navigate the child-serving physical, behavioral and social service systems for themselves and about the existence of informal/community resources available to them.
• This position also facilitates the parent’s/caregiver’s access to these resources and works alongside the System of Care Coordinator in their assigned counties.
• Supports a system of care for young people and families receiving child mental health and substance use services for assigned counties in the Trillium Catchment Area.
• Family Partners ensure members receive whole person care focused on all members’ needs including physical health, behavioral health, and social determinants of health.
• Participate in comprehensive System of Care planning, implementation, coordination, and training related to required core functions within the Region in which it operates.
• Provide education and support to members and families in learning about and exercising rights and responsibilities.
• Serve on a multidisciplinary care team to utilize person-centered planning methods/strategies to gather information, to get to know the members and families/legally responsible persons to adequately address specific needs of the individual.
• Support completion of discovery activities (information gathering and assessment) as a component of the planning process.
• Assist members/legally responsible persons in choosing service providers, ensuring objectivity in the process.
• Assist the member/family supported to direct the planning process/plan development, to the extent desired by the member.

Community SOC Family Partner

Project Manager

• Support project development and implement project management practices
• Develop tools and resources and build internal capabilities within Network Management teams
• Provide comprehensive project oversight from initiation through completion
• Proactively identify and resolve issues to ensure successful delivery of business objectives
• Collaborate with business partners to assess efficiencies and effectiveness of enterprise responsibilities
• Create complex reports, write papers, and complete cost benefit analyses including detailed analysis of existing processes/systems and replacement processes/systems
• Conduct comprehensive analysis to produce complex documents that define quality assurance, testing criteria, prototypes, and mock-ups
• Manage, monitor, and measure results to support outcome evaluations, resource performance, and investment ROI
• Identify and recommend information, technology, or process solutions with enterprise-wide applications
• Define project charter, integrated project plan, scope plan, resource plan, contingency plan, communications plan, schedule and timeline

Director of Project Management – Network

Therapist

• Provide input for Complex Care Coordination targeting members with chronic, unresolved or complex physical, behavioral health and social determinant needs
• Provide care planning with foundations in national evidenced-based and informed standards to provide whole person care
• Complete required documentation/paperwork/tasks in the Trillium software platforms according to established timelines
• Screen Trillium members for needs within occupational therapy that impact transitions from restrictive to least restrictive environments
• Participate in multi-disciplinary care teams to contribute to integrated care
• Monitor the care plan, service delivery, and health and safety of the member
• Complete occupational therapy screening tools as needed
• Evaluate home environments for hazards or barriers to independent living

Occupational Therapy Assistant – Complex Transitional Care

• Provide input for Complex Care Coordination for members with chronic, unresolved or complex physical, behavioral health and social determinant needs.
• Screen Trillium members who have identified needs with behavioral health, physical health, co-occurring, co-morbid, or multi-morbid conditions for conditions/issues within the area of occupational therapy that impact transitions from most restrictive environments to least restrictive environments.
• Participate in multi-disciplinary care teams to contribute to integrated care.
• Monitor the care plan, service delivery, and health and safety of the member.
• Complete occupational therapy screening tools as needed.
• Evaluate home environments for hazards or barriers to independent living.
• Complete required documentation/paperwork/tasks in the Trillium software platforms according to established timelines.

Manager

• Provide direct supervision of the RCT Supervisors of Care Management and clinical activities performed by the Regional Care Team.
• Provide on–going advocacy and education regarding MH/SU conditions and best practices in treatment.
• Ensure active engagement in tailored care management, collaboration with members, treating providers, and their support system, to address issues, concerns, barriers to treatment, and services/supports.
• Ensure staff are utilizing person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual.
• Provide support to the RCT Supervisors of Care Management and resolve issues that are escalated by Supervisors.
• Participate in weekly Regional Managers meetings, Regional Leadership Team meetings, and other Department and Organization meetings.
• Review referrals to the Regional Care Team and check for TCM eligibility and authorization and triage to best fit regional team.

Regional Manager, RCT

Financial Planning and Analysis

• Coordinate the administration of multiple financial functions and/or a major fiscal unit; review and ensure appropriate internal controls over fiscal functions and activities.
• Monitor and forecast administrative expenditures.
• Upload budget information to the accounting software for reporting and tracking.
• Support the development of the annual budget, the strategy, and performance management program, and various organization-wide process improvement initiatives.
• Monitor Trillium Health Resources' annual budget and ensure compliance with related regulations, standards, and policies, and approve and monitor the expenditure of funds.

Senior Financial Planning Analyst

• Utilize person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual. Provide education and support to members in learning about and exercising rights and responsibilities. Consistently complete Discovery activities (information gathering and assessment) as a component of the planning process. Ensure that members/legally responsible people are informed of services available (all types of Medicaid and state-funded services), service options available (e.g. Individual/Family Direction for Innovations participants), processes (e.g. requirements for specific service), Natural and community services, and so forth. Assist members/legally responsible people in choosing service providers, ensuring objectivity in the process. Assist the members supported to direct the planning process/plan development, to the extent desired by the member. Facilitate timely development of the Comprehensive Care management Assessment, Individual Support Plan/Care Plan, Crisis Plan, and other assessments as needed

Innovations Waiver-Care Manager

Affiliate Manager

• Educates parents and caregivers about how to effectively navigate the child-serving physical, behavioral and social service systems; and about the existence of informal community resources.
• Provides a system of care for young people and families receiving child mental health and substance use services for assigned counties in the Trillium Catchment Area by ensuring members receive whole person care focused on all members’ needs including physical health, behavioral health, and social determinants of health that helps to establish positive outcomes for members and transform their lives for the better.
• If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
• On a typical day, you might: Work with member’s families and other members of the care team to identify, document and attempt to address barriers to relocation to a more integrated setting.
• Provide linkage to needed physical psychological, behavioral and educational, evaluations and supports, as appropriate for the individual’s needs.
• Educate and train members and the member’s family or guardians on resource availability, and how to independently access resources to maintain self-sufficiency in caring for the member in the community.
• Support transitions of care e.g. members discharging from residential or inpatient settings, transitioning out of school-related services, members experience a change in employment or change in primary care giver.

SOC Family Partner

• Provide direct supervision and administrative oversight for a localized, Integrated Care Team supporting Innovations members and members without Innovation waiver funding living with mental health, substance use, and intellectual/developmental disabilities.
• Ensure staff utilize workflows as required to complete Care Management Comprehensive Assessment and care plans for members as care needs change.
• Establish a team based, person-centered approach to coordination of care to be implemented by all team members that effectively manages a member’s physical health, behavioral health, and social determinant of health needs using established workflows and processes effectively and efficiently.
• Monitor teams to help ensure integration of care through the establishment of an integrated care team (e.g. member, caretaker/legal guardian, family member, PCP, behavioral health provider, specialists, nutritionists, pharmacy, etc.) to meet the member1s needs.
• Use knowledge and skills to create and identify methodologies and tools to be used in the execution of care management and coordination.
• Coach team members to use member engagement practices that support the engagement of members throughout the continuum of care.

Community SOC Family Partner

Director of Project Management – Network

Occupational Therapy Assistant – Complex Transitional Care

Occupational Therapy Assistant – Complex Transitional Care

Regional Manager, RCT

Senior Financial Planning Analyst

Innovations Waiver-Care Manager

SOC Family Partner

Regional Manager, Innovations Waiver