Manager

• Provide direct supervision and administrative oversight for a localized, Integrated Care Team supporting Innovations members and members without Innovation waiver funding living with mental health, substance use, and intellectual/developmental disabilities.
• Ensure staff utilize workflows as required to complete Care Management Comprehensive Assessment and care plans for members as care needs change.
• Establish a team based, person-centered approach to coordination of care to be implemented by all team members that effectively manages a member’s physical health, behavioral health, and social determinant of health needs using established workflows and processes effectively and efficiently.
• Monitor teams to help ensure integration of care through the establishment of an integrated care team (e.g. member, caretaker/legal guardian, family member, PCP, behavioral health provider, specialists, nutritionists, pharmacy, etc.) to meet the member1s needs.
• Use knowledge and skills to create and identify methodologies and tools to be used in the execution of care management and coordination.
• Coach team members to use member engagement practices that support the engagement of members throughout the continuum of care.

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