Manager

• Provide direct supervision of the RCT Supervisors of Care Management and clinical activities performed by the Regional Care Team.
• Provide on–going advocacy and education regarding MH/SU conditions and best practices in treatment.
• Ensure active engagement in tailored care management, collaboration with members, treating providers, and their support system, to address issues, concerns, barriers to treatment, and services/supports.
• Ensure staff are utilizing person centered planning methods/strategies to gather information, to get to know the members supported and to adequately address specific needs of the individual.
• Provide support to the RCT Supervisors of Care Management and resolve issues that are escalated by Supervisors.
• Participate in weekly Regional Managers meetings, Regional Leadership Team meetings, and other Department and Organization meetings.
• Review referrals to the Regional Care Team and check for TCM eligibility and authorization and triage to best fit regional team.

Regional Manager, RCT

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