TreviPay

Marketing

• Works with the Studio Leader on various initiatives at the intersection of brand storytelling, emerging technology, and global strategy.
• Supports the development and scaling of innovative, creative, and GenAI-supported workflows designed to enhance how content is created, adapted, and activated across the business.
• These initiatives include but are not limited to: Video production support and creative workflow iterations
• Discovery research and insight gathering
• Sales enablement content support
• Prospecting initiatives and outreach content development
• Identifying high-value long-form content and transforming it into bite-sized, high-impact assets
• Exploring tools to improve speed, quality, and impact
• Works directly with the Studio Leader to test new ideas, challenge conventional approaches, and help shape modern content practices.
• Learn how storytelling, technology, and enterprise priorities can come together in a fast-moving, hands-on creative studio environment.

Marketing Intern

Accounts Receivable

• Facilitate the execution of TreviPay's Standard Operating Procedures (SOP) to support B2B collection efforts
• Provide an elite customer experience in all interactions via phone, email and meeting, with both internal and external stakeholders
• Answer incoming phone calls, make outbound calls, and successfully respond to customer inquiries
• Meet/exceed departmental KPI's (past-due rate, 60+%)
• Demonstrate the ability to meet/exceed both quality and productivity performance expectations
• Respond to customer/client inquiries in an accurate and timely manner
• Respond to requests for information, such as payment history and open invoice requests, and navigate core systems as needed
• Demonstrate the ability to solve for root cause, helping to set customers up for future success
• Manage relationships with large, strategically significant customers requiring frequent contact and a strong partnership
• Demonstrate proficiency in solving complex problems by both identifying root cause and independently taking steps to resolve the issue and prevent future occurrences
• Perform adhoc account reconciliations to help determine if payment application or large-scale reconciliation is necessary
• Provide customers/clients with guidance on how to streamline their processes for operational efficiency
• Facilitate/lead conference calls with stakeholders as needed
• Participate in projects designed to improve organization processes or improve efficiencies
• Provide feedback and collaborate with other team members to improve training and documentation for processes and procedures
• Available to pivot to both other programs, teams, and markets as needed

Accounts Receivable Specialist II

Security Analyst

• Monitor and triage security alerts from SIEM, EDR, IDS/IPS, CSPM, and other telemetry sources; validate true positives and reduce false positives.
• Conduct incident investigations and document findings, scope, root cause, and remediation actions.
• Lead or support incident response activities including containment, eradication, and recovery.
• Develop, maintain, and tune detection logic, alerting, and response playbooks and runbooks.
• Maintain, administer, and optimize security tools and platforms (e.g., SIEM, EDR, vulnerability scanners, email security, DLP), including upgrades, configuration changes, health monitoring, and integrations.
• Partner with IT and Engineering teams to remediate vulnerabilities, harden configurations, and improve overall security controls.
• Support and lead audit readiness for PCI DSS and ISO/IEC 27001.
• Coordinate evidence collection and manage auditor interactions.
• Perform gap assessments and track remediation efforts.
• Maintain ISMS documentation, policies, and procedures.
• Assist with risk assessments and continuous compliance activities.

Senior Information Security Analyst

Customer Support

• Establish a working relationship with our customers by communicating via mail, telephone, or personally.
• Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions.
• Illustrate initiative; proactively contact customers and merchants to address issues.
• Dedicated to actively engage in building rapport with internal and external parties.
• May be asked to perform administrative tasks.
• Route escalated requests and unresolved issues to the appropriate team members.
• De-escalate challenging customers, clients or merchants and provide exceptional customer support.
• Record customer interaction details, comments, and complaints within the CRM system.
• Required to meet or exceed department metrics, program Service Level Agreements and department Service Level Standards.
• Actively participate in learning sessions.
• Provide insight and feedback for client quarterly business reviews and collaborate with team and leadership to create action plans.

Customer Support Representative II

Full-stack Engineer

• Designing, building, and maintaining modern, secure, and maintainable software across the full technology stack, including user interfaces, APIs, and backend services
• Developing rich, responsive user experiences using Angular, HTML5, CSS, and JavaScript, with attention to layout, typography, accessibility, and performance
• Building and evolving well-designed APIs and backend services using Java and Spring Boot, integrating with internal systems and external web services
• Collaborating closely with engineering, product management, designers, internal stakeholders, and clients to deliver high-quality solutions that meet business needs
• Contributing to architectural discussions and helping maintain a consistent technical approach across the application stack
• Observing, monitoring, and supporting systems in production, including participation in on-call support when needed
• Mentoring and coaching teammates, sharing best practices across both frontend and backend development
• Continuously learning, experimenting, and improving how we build and deliver software
• Having fun while building great products!

Senior Software Engineer

• Facilitate the execution of TreviPay's Standard Operating Procedures (SOP) to support B2B collection efforts
• Provide an elite customer experience in all interactions via phone, email and meeting, with both internal and external stakeholders
• Answer incoming phone calls, make outbound calls, and successfully respond to customer inquiries
• Meet/exceed departmental KPI's (past-due rate, 60+%)
• Demonstrate the ability to meet/exceed both quality and productivity performance expectations
• Respond to customer/client inquiries in an accurate and timely manner
• Respond to requests for information, such as payment history and open invoice requests, and navigate core systems as needed
• Demonstrate the ability to solve for root cause, helping to set customers up for future success

Client Accounts Receivable Specialist I

Operations

• Drive end-to-end operational efficiency while leading core Centers of Excellence.
• Oversee process improvement, service delivery infrastructure, and key internal production teams.
• Partner cross-functionally with Operations, Product & Technology, Account Management, and Risk Management.
• Establish and maintain clear SLAs and quality standards.
• Evaluate and recommend technology, automation, and workflow solutions.

Marketing Intern

Accounts Receivable Specialist II

Senior Information Security Analyst

Customer Support Representative II

Senior Software Engineer

Senior Software Engineer

Client Accounts Receivable Specialist I

Director of Operational Excellence – Service Enablement