Bilingual Accounts Receivable Specialist I

TreviPay

Client Accounts Receivable Specialist handling collections and AR duties for B2B programs at TreviPay. Interacting with clients and assisting in the resolution of accounts receivable inquiries.

Posted 7/16/2026full-timeRijswijk • 🇳🇱 NetherlandsJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Receivable processes and systems, with a strong focus on customer relationship management and issue resolution. Proficient in communication and negotiation, ensuring effective support for clients and internal teams.

Highest-signal resume keywords

Accounts Receivable ExperienceCustomer Relationship ManagementCritical Thinking SkillsFluent in EnglishNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableResearch and AnalysisProcess DocumentationIssue ResolutionCustomer Support

Soft Skills

Strong Communication SkillsCoachableListening SkillsAbility to Prioritize TasksSense of Urgency

Tools & Technologies

OutlookWordExcel

Industry Keywords

B2B ProgramsClient AR TeamDe-escalationStrategic Customer RelationshipsMentoring

About the role

Key responsibilities & impact

Work on a variety of collections and AR duties within our B2B programs
Interact with internal teams, external clients, customers, and merchants
Display a strong sense of urgency and ownership when handling customer receivable inquiries
Provide direct support to customers and the entire Client AR team for their daily responsibilities
Establish and maintain relationships with strategic customers
Communicate directly and regularly with TreviPay's client regarding key client customers
Subject Matter Expert in AR and/or fluent in multiple AR programs/systems
De-escalate challenging customers, clients, or merchants
Provide primary support for escalated inquiries from internal and external customers
Recognize and resolve complex issues quickly with research and analysis
Assist with training and mentoring Accounts Receivable Specialists
Proactively contact customers and merchants to address, identify and determine the root cause of issues
Serve as a leader for TreviPay policies/procedures
Maintain existing process and procedure documentation to ensure documents are current
Provide assistance to internal departments to address program challenges impacting clients, merchants, and customers

Requirements

What you’ll need

Meet the criteria as outlined above and have 2 years related accounts receivable experience or the equivalent combination of education and experience
Fluent in English (required); additional languages such as Dutch, German, French, or Spanish, etc. are a plus
Strong ability to resolve challenging customer situations
Solid negotiation skills under difficult circumstances
Excellent listening skills
Coachable with ability to improve performance based on feedback
Highly competent with Outlook, Word and Excel
Must be willing to share information, advice, and suggestions to help others to be more successful
Ability to consistently exceed expectations in an ever-changing environment
Proven ability to prioritize multiple tasks
Strong critical thinking and analytical skills
Professional written and verbal communication skills

Benefits

Comp & perks

A strong pension plan with a 70/30 employer/employee contribution split (Nationale-Nederlanden), including partner and orphan's pension and disability cover
26 days of paid leave: 25 holiday days plus an extra "Day that Matters" to use however you choose — and earn up to 16 extra leave hours per year through our vitality reward
Hybrid working (2 days/week from home) with a €150 home-office setup budget and a daily working-from-home allowance
Work remotely from abroad for up to 60 days per year — well beyond the market standard
Invest in your growth: our Study Finance Scheme funds up to 100% of approved study costs, plus unlimited access to a wide range of courses on TalentLMS
A performance-based bonus program and a global recognition platform that gives your achievements company-wide visibility
8% holiday allowance, tax-free commuting reimbursement (€0.23/km) or a fully covered NS Business Card for public transport
Wellbeing built in: free confidential counseling through our Employee Assistance Program, company-paid accident and supplemental disability insurance, plus 8 hours of paid volunteer leave
Weekly fresh fruit, in-office chair massages, and yoga balls in our Rijswijk office