Trendyol Group

Compliance

• Identifying compliance issues which may affect business
• Providing guidance relating to the formulation and implementation of strategies and policies
• Identifying gaps in processes and products, proposing solutions mitigating compliance risks
• Maintaining and enhancing the regulatory compliance program/framework due to new laws, rules, regulations, regulatory guidance, corporate requirements, products, industry standards and other internal and external risk factors
• Ensuring that appropriate legal advice is taken into account before decisions are taken and that systems are in place requiring legal review
• Being aware of the new products to determine the level of compliance with established rules and regulation
• Cooperating with other control functions and internal legal function
• Understanding MP business model

Compliance Professional

Security Engineer

• Manage, maintain, and tune the SIEM infrastructure
• Lead the automation strategy
• Design, implement, and continuously fine-tune high-fidelity detection rules
• Partner with stakeholders and cross-functional teams
• Evaluate and implement emerging security technologies
• Ensure compliance with security standards and regulations
• Support audits and security assessments

Cyber Security Detection Engineer

Procurement

• Manage strategic and operational procurement processes across services, capital investments, technical purchasing, and marketing categories.
• Experienced in ERP and procurement platforms such as SAP Ariba and Oracle; actively involved in digital procurement processes such as collecting quotations online, e-tendering, and similar activities,
• Conduct RFI/RFP/RFQ or online tender processes and lead supplier selection with relevant business stakeholders,
• Follow market trends, supplier performance, and innovation in the marketing services ecosystem,
• Try to enrich supplier pool to create supplier diversity and sustainability
• Ensure cost optimization by adhering to the purchasing budget and creating value to decrease OPEX,
• Carry out procurement activities in accordance with company procedures and quality standards,
• Collaborate closely with the PoC, OCM and SPD teams and finance teams to streamline the process,
• Track spend, identify cost-saving opportunities, and support budget optimization efforts,
• Work closely with OCM team to finalize contracts by providing information about commercial terms aligned with business objectives and compliance requirements.

Procurement Specialist

Data Analyst

• Monitor MT/LLM quality, corpus health, and workflow KPIs for Romanian and other priority locales; identify trends, anomalies, and root causes.
• Design, build, and maintain reporting and dashboards for language data (quality signals, error rates, throughput, coverage, cost, time saved) using SQL and BI tooling.
• Own data pipeline health across key sources (e.g., Crowdin/CTMS/CX feedback, translation evaluations, operational request data); drive data harmonization and documentation.
• Run linguistic and statistical analysis on large datasets to improve data quality, coverage, and consistency, including terminology and entity consistency in high-impact surfaces (titles, attributes, navigation, support).
• Develop and maintain automation to eliminate manual and repetitive work, including workflow orchestration, validation checks, and quality-alert mechanisms.
• Partner with engineering, NLP, and Quality teams to validate AI/MT outputs, propose corrective interventions, and support model training and evaluation cycles.
• Design and execute experiments and POCs (e.g., provider comparisons, prompt versions, context-aware translation, glossary enforcement); translate findings into recommendations and measurable impact.
• Support operational decision-making by sizing opportunities and trade-offs (quality, cost, latency), and by maintaining a clear record of provider selection decisions and configurations.

Language Data Analyst

Customer Support

• Develop a delivery experience plan and aid our internal teams and delivery partners in meeting their goals
• Measure, monitor and analyze delivery related customer experience KPIs and detect customer needs, pain points and root causes for both existing and potential customers
• Identify personas and map customer journeys to identify gaps in as-is and to-be journeys across all touchpoints, and create preventive actions for delivery process pain points
• Research and follow customer experience trends & best practices, develop projects that will improve the delivery experience journey
• Interpret and synthesize customer feedbacks from various sources (surveys, operational data, contact center data, social media etc.)
• Work with internal teams (CX, IT, business development etc.) to ensure that gaps in the delivery experience are filled

Customer Experience Development Professional

Translator

• Conduct systematic localization quality reviews, ensuring linguistic, cultural, and functional accuracy, with a focus on Bulgarian content.
• Provide structured, actionable feedback to vendors and internal teams.
• Partner with Catalog, SEO, and Option Management to optimize product titles, filters, attributes.
• Triage and resolve language-related tickets; escalate systemic issues.
• Analyze customer feedback (NPS, UX, usability) to detect language-specific pain points and propose fixes.
• Build and maintain dashboards tracking quality KPIs; highlight trends and root causes.
• Validate AI/MT-based quality checks, refine prompts, and design automated workflows to scale quality improvements.

Localization Quality Analyst, Bulgarian

Financial Crime

• Execute real-time and batch screening of customers (KYC) against global and local sanction lists during various stages of the customer journey.
• Authenticate international identification documents, ensuring data integrity and preventing fraud across different jurisdictions.
• Take an active role in implementing Tiered KYC and sanction check thresholds to balance global compliance with a seamless user experience.
• Document and report suspicious activities or high-risk matches to the senior international compliance management team.
• Collaborate with product and tech teams to enhance automated verification tools for international markets, ensuring scalability and precision.
• Perform complex manual investigations to resolve false positives in high-volume environments and make risk-based decisions.
• Bridge the gap between regional operational needs and international compliance standards through clear communication.
• Support the development of robust frameworks to ensure trust in every transaction as the business scales globally.

AML Compliance Professional

General Counsel

• Provide legal guidance on Saudi corporate governance, company law, and regulatory obligations.
• Ensure compliance with Saudi labor laws, supporting the People Team on employment documentation and dispute resolution.
• Draft, review, and negotiate commercial contracts, service agreements, and platform terms.
• Advise on operational legal risks across core commerce functions, supporting local and regional teams.
• Lead internal reviews and implement compliance best practices tailored to Saudi law.
• Collaborate with government entities (e.g., MHRSD, MOC, ZATCA) to support business continuity and regulatory alignment.
• Coordinate with external counsel and Trendyol’s HQ legal teams to manage disputes, inquiries, or escalations.
• Monitor legal developments in e-commerce, digital services, and platform regulation in the Kingdom.

Legal Counsel, Saudi Nationals Only

Affiliate Manager

• Manage and optimize transport operations in collaboration with the Operations and Returns functions.
• Direct and coordinate 3PL partners as a single point of contact to improve the end-to-end delivery experience.
• Track import customs clearance processes, proactively manage potential risks, and ensure full compliance with local and international regulations.
• Regularly visit partner warehouses, Trendyol facilities, and customs warehouses to report findings and observations to relevant stakeholders.
• Analyze delivery experience KPIs on a daily basis and monitor 3PL performance to identify and eliminate defects.
• Signal KPI deviations and follow up by informing stakeholders or taking direct corrective actions where possible.
• Collaborate cross-functionally with supply chain and customer service teams to streamline processes and address transportation issues.
• Analyze delivery-related customer and seller complaints to define pain points and implement collaborative solutions.
• Engage with project teams to provide insights into customer/seller needs, improving the quality of the journey and keeping up with industry trends.

Delivery Partner Manager

Data Scientist

• Our primary focus will be on data problems spanning e-commerce, payments and financial services, contributing to intelligent systems that balance growth, personalization, and risk. As a Data Scientist, your primary focus will be building and improving algorithms that support: User and merchant experience, Transactional intelligence, Personalization and discovery, Risk, fraud, and behavioral understanding. You will work closely with product, engineering and business teams to translate complex problems into scalable data science solutions.
• Design, develop, and deploy machine learning models that power personalization, ranking, user behavior modeling, and financial decisioning.
• Work with large-scale structured and unstructured data, including transactional, behavioral, and textual data from multiple sources.
• Apply classical ML techniques alongside modern representation learning approaches (embeddings, similarity models, sequence-based models).
• Improve model lifecycle using ML-Ops best practices, ensuring models are reliable, scalable, and production-ready.
• Run A/B experiments, evaluate results statistically, and translate findings into actionable product decisions.
• Collaborate with product, engineering, risk, and analytics teams to define data-driven solutions.
• Communicate insights, model behavior, and trade-offs clearly to technical and non-technical stakeholders.

Data Science Professional – Fintech Services

Operations

• Manage last-mile delivery operations from EU warehouses to CEE, non-EU, and DACH customers, ensuring punctual and efficient order fulfilment.
• Constantly look for new partners to ensure the operations capacity is in sufficient level and leverage the negotiation in partner management practices.
• Oversee the performance of third-party logistics (3PL) partners and ensure seamless coordination for timely deliveries.
• Build and maintain relationships with customs and delivery partners to ensure smooth operations and compliance.
• Track key metrics like delivery times, returns, and backlogs, addressing any operational issues proactively.
• Conduct regular reviews and visits with delivery partners to improve performance and streamline allocation.
• Identify and implement industry best practices by analyzing market needs and competitor activities.
• Provide ongoing operational insights and reports to leadership, highlighting progress and challenges.

Compliance Professional

Compliance Professional

Cyber Security Detection Engineer

Procurement Specialist

Language Data Analyst

Customer Experience Development Professional

Localization Quality Analyst, Bulgarian

AML Compliance Professional

Legal Counsel, Saudi Nationals Only

Delivery Partner Manager

Data Science Professional – Fintech Services

Last Mile Delivery Operations Professional