Trendyol Group

Last Mile Delivery Operations Professional

Trendyol Group

full-time

Posted on:

Location Type: Hybrid

Location: Greece

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About the role

  • Manage last-mile delivery operations from EU warehouses to CEE, non-EU, and DACH customers, ensuring punctual and efficient order fulfilment.
  • Constantly look for new partners to ensure the operations capacity is in sufficient level and leverage the negotiation in partner management practices.
  • Oversee the performance of third-party logistics (3PL) partners and ensure seamless coordination for timely deliveries.
  • Build and maintain relationships with customs and delivery partners to ensure smooth operations and compliance.
  • Track key metrics like delivery times, returns, and backlogs, addressing any operational issues proactively.
  • Conduct regular reviews and visits with delivery partners to improve performance and streamline allocation.
  • Identify and implement industry best practices by analyzing market needs and competitor activities.
  • Provide ongoing operational insights and reports to leadership, highlighting progress and challenges.

Requirements

  • Extensive experience in the last-mile delivery sector within CEE especially in Greece and with 3PL logistics.
  • Familiarity with customs processes and delivery operations.
  • Strong knowledge of Google Sheets and Excel.
  • Excellent organizational and communication skills.
  • Fluency in English and Greek.
  • E-commerce acumen is a nice to have.
Benefits
  • Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
  • Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
  • Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
  • A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
  • Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
  • Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
last-mile delivery3PL logisticscustoms processesdelivery operationsdata analysisperformance trackingnegotiationorder fulfilmente-commerce
Soft Skills
organizational skillscommunication skillsrelationship managementproblem-solvingproactive approach