Travere Therapeutics

Director

• Develop and own the enterprise omnichannel orchestration strategy aligned to brand, portfolio, and corporate objectives
• Define the cross-functional operating model, including governance, processes, and ways of working
• Translate strategic priorities into actionable roadmaps, aligning messaging, sequencing, and channel mix across the customer journey
• Identify and implement emerging technologies and digital innovations (e.g., personalization, modular content, AI-enabled orchestration, CRM) to enhance customer and patient experience
• Establish an Omnichannel Center of Excellence to drive best practices, education, and capability building
• Ensure omnichannel initiatives support both promotional and non-promotional objectives in a compliant manner
• Serve as a central connector across Marketing, Field, Market Access, Medical Affairs, Commercial Operations, Corporate Communications, and IT to enable coordinated planning and execution
• Partner with Market Access on patient, hub, eRx, and REMS experience innovation
• Collaborate with Legal and Compliance to ensure all digital and AI-enabled solutions meet internal governance and external regulatory requirements
• Oversee omnichannel planning, activation, and optimization across personal and non-personal channels
• Partner with Data & Analytics, IT, and Commercial Operations to ensure scalable, integrated execution
• Define KPIs and measurement frameworks to assess impact and optimize channel mix
• Drive continuous improvement through test-and-learn approaches and real-time optimization
• Serve as a member of the Digital Innovation Steering Committee
• Advance digital, AI, and patient experience capabilities as an internal thought leader
• Help shape AI governance, experimentation, and responsible deployment frameworks
• Monitor the digital and AI landscape to inform buy/build/partner decisions
• Champion change management and adoption of new tools, workflows, and scalable ways of working
• Establish a strategic approach to enabling and enhancing AI capabilities with internal and external partners

Senior Director, Digital Innovation and Strategy – Commercialization

Solutions Engineer

• Designing, building, and optimizing scalable CRM solutions that support commercial field sales, patient services, medical, and operational business processes
• Owning CRM architecture, integrations, and hands-on development while ensuring performance, security, and long-term scalability
• Define data models, security frameworks, automation strategies, and integration patterns
• Partner with business stakeholders to translate requirements into technical designs
• Build integrations with enterprise systems (data warehouses, marketing platforms, MDM, etc.)

Senior Director, Digital Innovation and Strategy – Commercialization

Senior Manager, Commercial CRM Solution Architect