Travelers

Insurance

• Travelers is seeking an experienced marketing leader for the role of Director, Marketing.
• This position will play a central role in helping define and drive the overarching marketing strategy for the business area supported, translating business objectives into integrated marketing programs that generate profitable growth.
• Consult with and works collaboratively with marketing partner(s), assigned business partner(s) and enterprise partners to create and execute more complex integrated marketing campaigns aligned to specific business needs.
• Develop the marketing strategy for a business area.
• Partner with internal teams (i.e., product, underwriting, analytics, sales, etc.) to shape go-to-market plans and monitor competitive and consumer trends to continuously evolve positioning.
• Responsible for managing content development (design, written, multimedia) for assigned campaigns to ensure that campaign objectives are met; shepherds material through the review/approval process.
• Executes more complex traditional marketing tactics such as email, ecards, webinars, newsletters, sell sheets, brochures; and digital marketing such as video, social and web for assigned campaigns.
• Monitor and analyze the effectiveness of more complex campaigns and adjusts tactics as appropriate.
• Tracks results and conducts post-campaign ROI analysis and reporting. Recommends adjustments to tactics.
• Able to demonstrate how each marketing campaign ties back to marketing and business strategies for each campaign.
• Reviews and analyzes research on business and consumer insights on more complex marketing campaigns and develops recommendations on the directions of the marketing campaigns and content development.
• Responsible for ongoing maintenance/refresh of campaign content and tactics on more complex campaigns.
• Supports agency and industry events by executing marketing components and contributing to key message development.
• May provide project management leadership.

Director, Marketing – Personal Insurance

Attorney

• Leverage trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Attend court events, depositions, and other appointments independently.
• Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
• Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
• Build and maintain strong internal and external client and business partner relationships, including independent responsibility for managing client and business partner relationships.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide leadership through mentoring other attorneys and legal support staff.
• Initiate special projects and identifies other opportunities to support office goals/business needs.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Senior Liability Trial Attorney

Manager

• Consult with and advise employees on eligibility, provisions, and other matters related to Leave of Absence (LOA).
• Respond to cases forwarded by the Employee Services Unit call center.
• Respond to employees and/or managers regarding their cases via email or phone.
• Perform leave and pay related calculations.
• Prepare employee eligibility and determination notices for all US leave types ensuring they meet all federal and state compliance requirements.
• Assist in the preparation of employee eligibility and determination notices ensuring they meet all federal and state compliance requirements.
• Ensure all U.S. reports are completed timely and accurately.
• Provide support to LOA managers and other team members, as needed and complete all other LOA related tasks as assigned.
• Perform other duties as assigned.

LOA Case Manager

Project Manager

• The Project Manager controls planning and execution of the Projects activities and resources to ensure that established cost, time, and quality goals are met.
• The Project Manager works with moderate supervision and is responsible for applying Project Management knowledge, skills, tools and techniques to Project deliverables, processes, and systems in order to meet or exceed stakeholder needs and expectations.
• The Project Manager operates within defined parameters using a proven Project Management Methodology with flexibility to merge different methodologies in accomplishing collective goals.
• Manages team development, actively mentors members of the PM community.
• Perform other duties as assigned.

Project Manager – MM/NP Strategic Initiatives

Backend Engineer

• Build and operationalize complex data solutions, correct problems, apply transformations, and recommend data cleansing/quality solutions.
• Design data solutions.
• Analyze sources to determine value and recommend data to include in analytical processes.
• Incorporate core data management competencies including data governance, data security and data quality.
• Collaborate within and across teams to support delivery and educate end users on data products/analytic environment.
• Perform data and system analysis, assessment and resolution for defects and incidents of moderate complexity and correct as appropriate.
• Test data movement, transformation code, and data components.
• Perform other duties as assigned.

Data Engineer I, TM1, Python, AWS

Business Operations

• Develop organizational strategies aligned with enterprise and business unit goals.
• Identify and assess recommendations for process improvement opportunities and may initiate and implement large / multiple improvement opportunities.
• Collaborate and influence to ensure efforts are focused on the most impactful initiatives across the enterprise to support the successful realization of business benefits and implementation of strategies.
• Own and optimize the performance of an assigned capability or business area(s) and/or technologies, ensuring process efficiency by influencing stakeholders, requesting, and obtaining the proper tools, resources and funding to maximize business value.
• Own, lead, and influence the end-to-end execution of high complexity initiatives that have a broader impact across the line of business, including benefits monitoring, benefits realization.
• Accountable for the buy-in and implementation of process improvement opportunities to drive business results within your portfolio(s).
• Ensure priorities and recommendations are aligned with long term goals by understanding various business strategies and the impact work will have across the enterprise and business unit.
• Coordinate with leaders across multiple business areas to ensure goals are aligned to overall business strategy.
• Coach team members on process improvement tools, methodologies, approaches, and foundational knowledge to ensure the successful rollout and enhancements across all initiatives.
• Perform other duties as assigned.

Senior Director, Business Process Management

General Counsel

• Follow operational policies to analyze, investigate, and resolve BSI recovery claims of varying levels of severity with moderate supervision from claims management.
• Prepare and present reports for management that accurately reflect loss development, potential/actual financial exposure, reserve adjustments, coverage issues, and claim and recovery the status of recovery claims and recovery, litigation and settlement strategies.
• Retain, monitor, and manage outside counsel actively utilizing litigation management plans and budgets.
• Communicate with underwriting on significant claim exposures recovery opportunities.
• Continue to develop the ability to identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and Claim management.
• Travel to and attend mediations, settlement conferences, claim conferences, field office visits, trials and depositions.
• Coordinate recovery efforts with Claim Professionals to identify potential sources of recovery and optimize loss mitigation opportunities.
• Continue to develop the ability to identify potential sources of recovery, and to analyze, investigate, develop and refine recovery strategies, and resolve claims within authority; retain, manage and direct outside counsel and vendors to optimize outcomes and resolve recovery claims of varying levels of severity.
• Research, analyze and provide recovery and loss mitigation advice to claim and underwriting colleagues on claims of varying complexity, including drafting/reviewing settlement agreements, releases, assignments, and/or other documents modifying recovery policy provisions or impacting recovery opportunities, and provide transactional support to claim and underwriting colleagues.

Claim Counsel – Recovery Management Unit, Bond & Specialty Insurance

Director

• In coordination with the Regional Executive/President and field leadership team, responsible for the implementation of agency development strategies in the assigned Profit Center(s) with the primary objective being to increase the production of profitable business, expand the number of product lines placed by key agents and identify/develop new production sources.
• Coordinate and communicate with regional BU leadership to understand the key drivers and strategies that are critical to the BU's and region's success.
• Collaborate with BUs to identify opportunities utilizing segmentation, cross sell and other distribution management tools.
• Be recognized as a resource to establish and implement distribution strategies with agents within the region.
• Engage outside groups (i.e. regional sales council) to develop targeted distribution opportunities.
• Lead Profit Center(s) meetings and engage the Profit Center Team(s) in ownership of PC results.
• Lead, develop, coach and mentor the Relationship Managers (RM) and Agency Liaisons within assigned Profit Center(s).

Regional Director – Enterprise Distribution Management

• In coordination with the Regional Executive/President and field leadership team, responsible for the implementation of agency development strategies in the assigned Profit Center(s) with the primary objective being to increase the production of profitable business, expand the number of product lines placed by key agents and identify/develop new production sources.
• Coordinate and communicate with regional BU leadership to understand the key drivers and strategies that are critical to the BU's and region's success.
• Collaborate with BUs to identify opportunities utilizing segmentation, cross sell and other distribution management tools.
• Be recognized as a resource to establish and implement distribution strategies with agents within the region.
• Engage outside groups (i.e. regional sales council) to develop targeted distribution opportunities.
• Lead efforts to gather and maintain competitor intelligence on key national and regional competitors.
• Lead Profit Center(s) meetings and engage the Profit Center Team(s) in ownership of PC results and drive BU engagement and participation.
• Lead, develop, coach and mentor the Relationship Managers (RM) and Agency Liaisons within assigned Profit Center(s).

Paralegal

• May conduct moderate to complex legal research and analyzes to prepare legal documents.
• Assists with projects as requested.
• Compiles and/or drafts routine to complex legal documents for review and use by attorneys such as motions for summary judgment, discovery responses, subpoenas and/or privilege logs.
• May prepare and execute affidavits.
• Summarizes deposition transcripts and/or assists attorneys in deposition preparation of witnesses up to and including trial preparation.
• Prepares exhibits and other demonstrative evidence.
• Assists attorney in every aspect of trial strategy and preparation and shares in the responsibility of trial results.
• Categorizes and interprets data; reviews and analyzes reports, responses and records.
• Conducts investigations including interviews as needed and directed.
• Coordinates requests between multiple parties involved in litigation.
• Uses resources to identify and select subject matter experts and provides instruction on areas to address.
• Prepares and publishes legal holds.
• Prepares case summaries and/or case analysis reports Subpoenas records.
• Coordinates with Document Management to obtain underwriting files and certified policies.
• May provide testimony at depositions or trial, including as a corporate designee regarding company practices and procedures.
• Locates archived materials in a variety of formats such as microfilm and microfiche.
• Works with Claim and Underwriting Units to locate archived manuals and guidelines for all legacy companies.
• May review and process bills for payment.
• Captures time and records billable time in accordance with policies and procedures.
• Utilizes technology to respond efficiently to discovery requests.
• Perform other duties as assigned.

Senior Paralegal, In-House Coverage Litigation

• Under appropriate attorney supervision, review, draft and negotiate a variety of supplier contracts for technology and services, including artificial intelligence and other emerging technology agreements.
• Work collaboratively with Corporate Procurement, the business, and other stakeholders as part of the vendor contracting process.
• Determine appropriate contract templates, modify templates as necessary and develop supplementary contract language as needed for specific supplier transactions.
• Respond to inquiries regarding terms in existing contracts, and assist business partners in understanding contract provisions.
• Initiate and participate in various projects and identify opportunities to support department and company goals and requirements.
• Make effective use of technology, automation and AI tools to support efficient, high-quality contract review and drafting.
• Perform other duties as assigned.

Contract Manager – Contracts & Technology Legal

• Manage the profitability, growth, and retention of an assigned book of business.
• Underwrite and skillfully negotiate the most complex customer accounts to minimize risk and maximize profitability.
• Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
• Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite.
• Identify and capture new business opportunities using consultative marketing and sales skills.
• Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
• Provide coaching, mentoring, and strategic counsel on underwriting to all levels of underwriters within region or business unit.
• Perform other duties as assigned.

Senior Ocean Marine Underwriter, Account Executive Director

• In the handling of a caseload of higher exposure cases and more complex litigation matters, your responsibilities will include: Leverage trial experience to apply effective use of litigation skills and techniques to try cases to verdict or negotiate resolution.
• Conduct advanced legal research and demonstrate strong and persuasive legal writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Attend court events, depositions, and other appointments independently.
• Provide in-depth, substantive case analysis and recommendations to insured clients and Claim partners on file handling strategies.
• Collaborates with expert witnesses and consultants to develop case strategies, evaluate technical matters, and prepare compelling testimony for litigation.
• Build and maintain strong internal and external client and business partner relationships.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide leadership through mentoring other attorneys and legal support staff.
• Initiate special projects and identifies other opportunities to support office goals/business needs.
• Fully and effectively utilize available technology, case management system and automation.
• Travel as required to meet business needs.
• Perform other duties as assigned.

Senior Counsel, Workers' Compensation

Scrum Master

• Optimize the flow of valuable solutions in a multi-team environment by reducing dependencies, hand-offs, and systemic waste.
• Plan and facilitate Program Increment planning events; ensure work is incorporated in Program Increment plans and capacity is reserved for technical and operational enablers, refactoring, and unknowns.
• Build feedback loops through cross-team reviews and engage all key stakeholders, promoting faster learning cycles.
• Drive relentless improvement through multi-team retrospectives, metrics, assessment analysis, and other means.
• Escalate and track risks and impediments to eliminate systemic waste to improve the flow of value.
• Create transparency into the progress of cross-team work through visible boards, operational metrics, forums, dashboards, etc.
• Manage cross-team dynamics.
• Coordinate team building and cross-team communication.
• Promote and teach effective software delivery practices.
• Provide input on resourcing to address critical bottlenecks.

Agile Delivery Lead

• Own the CarCon quote process from intake through bind, serving as the primary quoting resource for the PI Field Sales team, soliciting all necessary information to produce quotes, retain business, and close sales.
• Apply in-depth knowledge of Travelers PI products and underwriting guidelines to assess risk, price accounts, and recommend effective quote strategies.
• Collaborate with the internal Field Sales team to align quote activity with territory sales strategies and broader business objectives.
• Engage directly with agency partners to build rapport, facilitate quote requests, and support the development of consolidated carrier relationships.
• Utilize data and analytics within the CarCon dashboard to support pipeline management, performance tracking, and informed sales decisions, including leveraging automation and AI tools to optimize quote workflows and improve efficiency.
• Obtain and maintain Issue Authority for all Personal Insurance lines of business, as well as required resident and non-resident State P&C licenses.
• Ensure accurate and thorough documentation of quote and account activity in accordance with defined guidelines and procedures.
• Perform other duties as assigned.

Director, Marketing – Personal Insurance

Senior Liability Trial Attorney

LOA Case Manager

Project Manager – MM/NP Strategic Initiatives

Data Engineer I, TM1, Python, AWS

Senior Director, Business Process Management

Claim Counsel – Recovery Management Unit, Bond & Specialty Insurance

Regional Director – Enterprise Distribution Management

Regional Director – Enterprise Distribution Management

Senior Paralegal, In-House Coverage Litigation

Contract Manager – Contracts & Technology Legal

Senior Ocean Marine Underwriter, Account Executive Director

Senior Counsel, Workers' Compensation

Agile Delivery Lead

Carrier Consolidation Specialist, Personal Insurance