Legal Operations Specialist

Travelers

Legal Operations Specialist ensuring proper handling and filing of litigation correspondence for Travelers. Responsible for document management and timely updates in the Legal Matter Application.

Posted 7/10/2026full-timeHartford • Connecticut, Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $39,200 - $64,700 per yearWebsite

About the role

Key responsibilities & impact

Identifies type of mail and naming conventions, identifies the litigation matter to which the mail pertains, following guidance and procedures, using contacts within legal offices for difficult to identify documents.
Finds and opens the appropriate matter in the Legal Matter Application, enters the required identifying information, and uploads the document to the file.
Enters all related calendar events, as applicable.
Recognizes different types of events including meetings, conferences, appearances, inspections, etc.
Enters all tasks required, as applicable.
Uses reference guides and training materials to independently find answers to procedural questions.
Uses Subject Matter Experts effectively and judiciously.
Applies rush procedures if required to avoid missing deadlines.
Retrieves original documents, for approved exceptions, and forwards to the appropriate law office.
Perform other duties as assigned.

Requirements

What you’ll need

Some general legal training and ability to recognize legal documents from multiple states/jurisdictions.
Basic.
Ability to use a complex litigation management application with many functions and screens.
Ability to apply complex procedures and naming conventions thoroughly and accurately. Intermediate.
Ability to manage repetitive tasks quickly and with a high level of accuracy.
Ability to spend the majority of the day looking at a computer monitor.
Ability to read and follow written procedures.
Ability to identify when an urgent issue exists and act accordingly. Intermediate attention to detail and accuracy.
Intermediate organizational skills. Intermediate research and problem solving skills.
Intermediate computer navigation skills and keyboard skills.
Intermediate prioritization skills and judgment.
Intermediate communication and teamwork skills.

Benefits

Comp & perks

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Legal Document IdentificationLitigation Management ApplicationProcedural ComplianceCalendar ManagementTask Management

Soft Skills

Communication SkillsTeamwork SkillsJudgmentPrioritization SkillsIndependence

Certifications

General Legal Training