Technical Specialist, Strategic Resolution Group

Travelers

Technical Specialist handling complex claims for Travelers. Focused on various substantial financial exposure scenarios with an emphasis on customer service and efficiency.

Posted 7/13/2026full-timeCentennial • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $85,600 - $141,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Coverage Research and Analysis, Liability Investigation, and Litigation Management, with a strong focus on Financial Analysis and File Maintenance. Proven ability to manage accounts effectively while ensuring compliance and staff development.

Highest-signal resume keywords

Coverage Research and AnalysisLiability InvestigationLitigation ManagementFinancial AnalysisInsurance License Acquisition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim HandlingLegal AnalysisInsurance Coverage AdviceFinancial EstimationFile Management

Soft Skills

Staff DevelopmentMentoringTraining

Certifications & Qualifications

Insurance License

Industry Keywords

Claims ManagementEnvironmental FieldsAdministrative ComplianceAccount Management

About the role

Key responsibilities & impact

Coverage Research and Analysis - Responsible for researching the existence of policies that may have been issued by multiple legacy companies and analyzing coverage.
Liability Investigation and Analysis - Conduct thorough investigation and analysis of claim facts to determine liability.
Litigation Management - Proactively develop and execute a strategic file management plan that achieves optimal file resolution.
Account Management – Develop and apply an in-depth knowledge and understanding of newly, mature accounts in actions and decisions.
Financial Analysis - Estimate financial exposures on an individual claim and account basis.
File Maintenance and Administrative Compliance - Maintain well-documented and organized claim files.
Staff Development - May be involved in training, mentoring and interviewing.

Requirements

What you’ll need

Bachelor's degree.
3+ years of experience in claim handling, legal, insurance or coverage advice or environmental fields.
High School Diploma or GED.
2 years experience in claim handling, legal, insurance, coverage advice or environmental fields.
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job.

Benefits

Comp & perks

Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.