Travel + Leisure Co.

Sales

• Making outbound calls to guests who have purchased a vacation getaway
• Helping to deliver on arrivals
• Increase revenue for the department
• Guarantee tour volume for the resorts

Activations Sales Agent

• Answer inbound calls from guests who purchased a promotional vacation getaway
• Assist guests with booking their travel dates, general questions, and confirming their upcoming reservation through our central reservation system
• Maintain a high-level of customer satisfaction and address any escalated customer service issues
• Help deliver on arrivals, increase revenue for the department, and guarantee tour volume for the resorts

Reservations Sales Agent

Program Manager

• Develop and enhance processes and procedures for operationalizing privacy compliance and managing and supporting day-to-day operations of privacy compliance, including privacy impact and risk assessments, data subject requests, and records of processing activities
• Assist with privacy compliance efforts to ensure integration of privacy-by-design principles and compliance with company’s privacy policies and procedures for company business processes and projects
• Support maintenance of privacy notices and implementation across cross-functional teams
• Maintain familiarity with emerging trends and regulatory changes, monitor and ensure compliance with global privacy laws and regulations, including GDPR, CCPA, and other relevant frameworks
• Perform legal and factual research and assist with contract administration duties as needed

Privacy and Compliance Program Manager

Community Manager

• Serve as a positive and professional brand ambassador for Travel + Leisure Co.
• Engage, excite, and incentivize prospective customers to attend a sales-preview tour.
• Screen and qualify potential customers based on company guidelines
• Make sales-tour reservations and collect required deposits
• Attend all scheduled training sessions, department meetings
• Keep current on marketing information and materials, as well as industry trends
• Set and review performance goals weekly, monthly, and annually

Community Marketing Agent

• Receive inbound calls transferred from various sources to promote company products
• Sell approved vacation packages to customers over the phone
• Explain the details and sales terms of vacation offers
• Determine guest eligibility to qualify for and purchase timeshare offers
• Answer all customer questions appropriately and effectively
• Provide outstanding service to ensure customer expectations are met or exceeded

Inbound Sales Agent

• Place outbound calls from various sources to promote company products.
• Sell approved vacation packages to customers over the phone.
• Explain the details and sales terms of vacation offers.
• Determine guest eligibility to qualify for and purchase timeshare offers.
• Answer all customer questions appropriately and effectively.
• Schedule reservations and accommodations when customers book vacation packages.

Outbound Sales Agent

Account Executive

• Establish commonality and build rapport with prospective clients and/or current owners in a face-to-face setting
• Articulate the benefits of traveling with Travel + Leisure
• Conduct face-to-face presentations in our state-of-the-art sales centers
• Communicate the benefits of traveling with Wyndham Destinations
• Generate sales through initializing transactions and utilizing proper closing techniques
• Attend ongoing, advanced sales and career training
• Effectively present and deliver sales presentation in accordance with all company policies, compliance standards and regulatory requirements

Sales Representative, Florida Real Estate Licensed

Consultant

• Undertake inbound and outbound call activity as directed
• Achieve Service Levels as outlined by Member Services Management including; adherence, service levels, acceptance levels, and quality assurance; as directed
• Achieve revenue targets and service benchmarks as set by Member Services management
• Ensure relevant documentation is accurately completed and delivered to members in a timely manner
• Process transactions, including Weeks, Points, and/or Travel, accurately through to completion
• Actively participate in team meetings, teambuilding activities and industry functions and events as required
• Any other duties as required and/or directed

Reservations Consultant

• Achieving defined sales targets
• Assisting in personnel selection and development
• Maintaining a high level of customer satisfaction for the WorldMark Sales Line
• Adhere to and administer sales policies and guidelines by representing the company in an ethical, moral and professional manner
• Adhere to company and industry best practices
• Effectively deliver and maintain required sales targets
• Training, evaluating, and monitoring the performance goals of direct reports
• Constructive involvement in daily sales meetings
• Lead by example by maintaining a high level of professionalism at all times
• Collaborate with Trainers in facilitating initial and ongoing training

Virtual Sales Manager

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• Establish commonality and build rapport with prospective and/or current owners.
• Articulate the benefits of traveling with Wyndham Destinations.
• Demonstrate a positive attitude within a high-energy environment.
• Conduct face-to-face presentations in our state-of-the-art sales centers.
• Generate sales through initializing transactions and utilizing proper closing techniques.
• Attend ongoing, advanced sales and career training for professional development.

Sales Representative

Marketing

• Serve as a positive and professional brand ambassador for Wyndham Destinations
• Partner with the resort staff to receive arrival sheets of guests checking in
• Greet, present, and incentivize prospective customers to attend a sales-preview tour
• Screen and qualify potential customers based on company guidelines
• Make sales-tour reservations and collect required deposits
• Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually.

In-House Marketing Coordinator

Analyst

• Provide corporate accountability for operating brand standards at the resort level in critical operational areas via on-site inspections of units, grounds, services and facilities. (70% time)
• Provide analysis on trends affecting Resort Operations to improve the portfolio (10% time)
• Provide feedback on elements needed for site improvement and work with the Director of Quality Assurance to provide a blueprint utilizing existing standards for future resort performance. (10% time)
• Serve as an objective reference point in evaluating site adherence to operational brand standards at new or expanding resorts. (5% time)
• Participate in regular regional meetings or QA meetings as needed. Performs project tasks and other duties as needed. (5% time)

Resort Quality Analyst

• Conduct presentations via Zoom to owners
• Establish commonality and build rapport with prospective and/or current owners
• Articulate the benefit of traveling with Travel + Leisure
• Generate sales through initializing transactions and utilizing proper closing techniques
• Attend ongoing advanced sales and career training

Virtual Sales Representative

Paralegal

• Prepare, revise and file required documents and applications necessary to achieve and maintain compliance within area of responsibility
• Perform legal research, including review of governing documents, tax records and federal, state and local statutes
• Maintain required information to ensure accurate records are retained
• Under supervision of Manager, Director, Counsel or Vice President, prepares and files documents necessary to ensure all required regulatory compliance is achieved and maintained within the areas of responsibility
• Assists other team members or supervisors as needed, to ensure Departmental objectives are met
• Works as part of the team on projects as assigned by supervisor and will be responsible for coordinating with other team members working on related documents or projects
• Performs other duties as assigned.