Travel + Leisure Co.

Sales, Call Transfer

Travel + Leisure Co.

full-time

Posted on:

Location Type: Hybrid

Location: Orlando • Florida • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Receive inbound calls transferred from various sources to promote company products
  • Sell approved vacation packages to customers over the phone (15+ locations including Hawaii, California, Florida, and more)
  • Explain the details and sales terms of vacation offers
  • Determine guest eligibility to qualify for and purchase timeshare offers
  • Answer all customer questions appropriately and effectively
  • Provide outstanding service to ensure customer expectations are met or exceeded
  • Work from home, on-site at Southpark Center Office in Orlando, or a hybrid arrangement based on business needs
  • Complete six weeks of training and follow the post-training evening/weekend schedule

Requirements

  • Only candidates from the Orlando, FL area (or within 50 miles) will be considered
  • High school diploma or GED
  • Excellent communication skills and a strong customer focus
  • Sales-minded professionalism
  • Hospitality, sales, call center, or marketing experience
  • Ability to overcome challenges and objections
  • Ability to work in a goal and performance-based environment
  • Availability for six weeks of training and post-training schedule (Weekdays 4:00pm to 11:00pm; Weekends 1:00pm to 8:00pm)
  • Ability to work from home or on-site as required
Benefits
  • Weekly Hourly and Paid Training (Inbound Sales/Call Transfer Incentive Plan)
  • Pay + Commission & Monthly Bonuses
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program
  • Flexible work options: Remote, On-site (Southpark Center Office Location in Orlando, FL), or Hybrid

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salescustomer servicecall center experiencehospitality experiencemarketing experience
Soft skills
excellent communication skillscustomer focussales-minded professionalismability to overcome challengesgoal-orientedperformance-based mindset
Certifications
high school diplomaGED
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