Tracksuit

Customer Success Manager

• Spearhead the management of a small team of our high-achieving Customer Success Managers (AKA Brand Champions)
• Manage a small key portfolio of accounts and drive retention and growth of our local client base.
• Build strong relationships, educating customers on how to use data to achieve their brand and marketing goals
• Coach and train the team on best-in-class account management and be a champion for senior stakeholders across key accounts.
• Ensure customer satisfaction by nurturing relationships and delivering exceptional customer engagement.

Customer Success Team Lead – POD Lead

Chief Operating Officer

• Design and run Tracksuit’s global operating engine - connecting strategy, planning, finance, legal and execution.
• Lead our company AI strategy, supporting leaders and teams to reshape work and drive efficiency.
• Create clarity, rhythm, and accountability across the organisation.
• Sit on the Executive Leadership Team (ELT) as the integrator between vision and execution.
• Champion what it truly means to be a brand believer, turning brand health measures into meaningful outcomes.

Chief Marketing Officer

• You will be a highly visible ambassador for Tracksuit: speaking, writing and representing us publicly.
• Being a thought leader on brand, marketing and measurement.
• Own Tracksuit’s global brand strategy, positioning, and creative direction - protecting and evolving our voice to ensure every touchpoint feels distinctly “Tracksuit.”
• Accountable for planning cycles, operational excellence and scaling processes and cross functional rituals.
• Build strong strategic relationships in the ecosystem.
• Lead integrated, data informed campaigns that turn awareness into high quality demand, building a world class demand engine in partnership with Sales and Product.
• Grow our global reputation and community through authentic PR, community, events, and distinctive storytelling that reflect our energy and purpose.
• Transform product value customer insights into powerful narratives that drive adoption, advocacy and customer obsession.
• Build scalable marketing systems, automation, and analytics frameworks that help us measure what matters and continually improve.
• Champion responsible AI adoption within marketing, building fluency and confidence in how technology can enhance creativity, productivity, and insight, without losing our human centred approach.
• Contribute as a member of the ELT, shaping our global strategy, aligning teams across markets, and role modelling authentic, values led leadership.

Sales Development Rep

• Developing a best-in-class outbound sales engine
• Building and refining lead lists using AI tools & signals
• Design sequences and messaging to engage prospects
• Conducting scheduled outreach activities through emails, calls, LinkedIn etc.
• Maintain accurate records of sales activities, customer interactions and pipeline progression
• Generate regular reports and analysis to track sales performance and identify key areas for improvement

Sales Development Representative

Data Scientist

• Work on impactful projects to solve business model problems.
• Innovate by running experiments and implementing solutions with product teams.
• Directly measure impact on business outcomes.
• Define problems and solutions independently based on high-level business goals.
• Scale survey operations and maintain data quality.
• Collaborate with product managers, engineers, data scientists, and survey experts.

Senior Data Scientist

Product Designer

• Design end-to-end survey experience
• Design internal tools for scripting and deploying surveys
• Ensure reaching the right audience
• Create engaging experiences for survey respondents
• Work closely with product managers, engineers, and data scientists

Customer Success Team Lead – POD Lead

Chief Operating Officer

Chief Marketing Officer

Sales Development Representative

Senior Data Scientist

Senior Product Designer