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About the role
Key responsibilities & impact- Be customer-obsessed: Drive the team and the business to think customer first in everything we do. Speak with customers and partners to understand pain points and development opportunities.
- Build product culture: Champion a culture of continuous discovery, testing, and learning. Be an evangelist for the product, aligning the company and other functions around the product vision and our approach to building.
- Lead, coach, and grow the product management team: You'll be responsible for our product managers — their development, their craft, and their careers. You should have a track record of mentoring PMs and building strong product culture.
- Shape and drive product strategy: Collaborate with the Head of Engineering, and Head of Design to set the direction of the product. Create an inspiring product vision, an insight driven strategy, and a carefully crafted team structure to deliver on it.
- Align teams around what matters: Ensure the product organisation is aligned with the broader company in pursuing the best opportunities. Set objectives that tie product development to key business outcomes.
- Partner across the business: Work closely with engineering, design, marketing, sales, customer success, and wider functions to drive successful product outcomes. Lead how the product team communicates with the rest of Tracksuit.
- Represent Tracksuit externally: Champion the company, our product, and our approach to building in public.
Requirements
What you’ll need- Experience in a product leadership role: leading and growing a team of product managers.
- Experience scaling a SaaS product and team: ideally in a high-growth environment.
- A strong coaching and mentorship track record: you've built PM capability, not just managed it.
- Cross functional partnership skills: experienced working with engineering, design, data, and the wider business.
- Customer insight orientation: you drive customer first thinking across everything you touch.
- Don't tick every box? If you've got the right attitude and most of the experience, we'd still love to hear from you. Some of our best Trackstars didn't fit a traditional mould.
Benefits
Comp & perks- ESOP for everyone: Every Trackstar has a share in our success, from day one.
- Transparent salaries: No guesswork, no awkward negotiations.
- L&D budget: Your growth matters to us.
- Flexible/hybrid working: We trust you to do your best work, whether that's from our Auckland office or your home setup.
- Epic Tracksuit merch: You'll get your own Tracksuit. Obviously.
- High care, high performance culture: Big ambitions, real support. We push each other to be brilliant and look after each other while we do it.
- Genuine impact: You'll be leading a product team at a company that's changing how the world thinks about brand.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementSaaSproduct strategycustomer insightproduct developmentcontinuous discoverytestingmentorshipcoachingteam building
Soft Skills
customer obsessioncross functional partnershipleadershipcommunicationcollaborationalignmentinspirationevangelismorganizational skillsadaptability
