Launch Associate, Strategy & Operations – Special Operations
Traba
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Drive initiatives from concept to launch, working closely with product, ops, sales and business teams to ensure alignment and impact
- Establish GTM strategy in collaboration with Operations, Sales & Customer Success
- Design and build all aspects of the worker and business operations experience, including acquisition, onboarding, and workflow automation
- Define new processes essential for launching and sustaining new markets; create playbooks where none exist
- Partner with product to implement automated solutions that improve customer and worker experience and operational efficiency
- Hands-on, field-focused work: travel to markets, engage directly with customers, identify and experiment with local acquisition channels, gather insights, and iterate
- Analyze data to inform hypotheses, prioritize work, and convince cross-functional partners
Requirements
- Bachelor’s degree in business, operations, engineering or a related field, or equivalent experience
- 2-4+ years in operations or strategy roles, preferably in a startup or a notable marketplace company
- Process-driven mindset with a high level of accuracy, organization, and desire for operational excellence
- Analytical and detail-oriented
- Willingness to travel to markets
- Willingness to be in NYC and work in-person 5x a week
- Bonus: Experience working with product or engineering teams
- Bonus: Knowledge of SQL or no-code tools like Retool