Stripe

Account Executive, SMB – Existing Business

Stripe

full-time

Posted on:

Location: Illinois • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
  • Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
  • Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
  • Own the full sales cycle from lead to close for startups and small/medium businesses
  • Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
  • Drive end-to-end campaigns to increase adoption of Stripe’s offerings
  • Identify and understand users’ pain points to propose Stripe solutions
  • Ensure internal teams are set up for users’ success by coordinating with other Stripe teams
  • Make every potential Stripe user happy with every interaction, regardless of deal size

Requirements

  • 2+ years of experience in a client-facing or sales role
  • Ability to understand complex technical ecosystems and build great relationships with technical customers
  • Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
  • Analytical ability to manage complex pricing and cost considerations
  • Experience managing projects with input from cross-functional teams
  • A knack for working well with a wide range of stakeholders, both internally and externally
  • Ability and motivation to operate in a highly ambiguous and fast-paced environment
  • Superior verbal and written communication skills
  • Preferred: Prior experience in a sales or customer-facing role at a high-growth technology company
  • Preferred: Experience with Excel and SQL, or a willingness to learn
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