Account Executive, SMB – Existing Business

Stripe

full-time

Posted on: 9/4/2025

Origin: • 🇺🇸 United States • Illinois

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JuniorMid-Level

SQL

About the role

Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
Own the full sales cycle from lead to close for startups and small/medium businesses
Generate your own leads through cold calling, blitzing, research, networking, and driving your territory
Drive end-to-end campaigns to increase adoption of Stripe’s offerings
Identify and understand users’ pain points to propose Stripe solutions
Ensure internal teams are set up for users’ success by coordinating with other Stripe teams
Make every potential Stripe user happy with every interaction, regardless of deal size

2+ years of experience in a client-facing or sales role
Ability to understand complex technical ecosystems and build great relationships with technical customers
Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
Analytical ability to manage complex pricing and cost considerations
Experience managing projects with input from cross-functional teams
A knack for working well with a wide range of stakeholders, both internally and externally
Ability and motivation to operate in a highly ambiguous and fast-paced environment
Superior verbal and written communication skills
Preferred: Prior experience in a sales or customer-facing role at a high-growth technology company
Preferred: Experience with Excel and SQL, or a willingness to learn