Senior Client Data and Analytics Lead
Kraken
SQL
Technology Project Manager
Intern Latin America
full-time
Posted on:
Origin: • 🇨🇱 Chile
Visit company websiteSalary
💰 $1,500 - $1,800 per month
Job Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Monitor platform performance through automated reports and dashboards, identify data inconsistencies, and implement corrective actions to maintain data integrity and operational efficiency
- Lead comprehensive testing processes including UAT coordination, test script development, and cross-functional testing initiatives
- Manage testing environments and coordinate with development teams to ensure quality deliverables
- Analyze current business processes, create AS-IS and TO-BE process flows, measure process efficiency, and translate business requirements into technical specifications for development teams
- Maintain project tracking systems, prepare regular status reports, and facilitate communication between technical and non-technical stakeholders across multiple concurrent initiatives
- Triage platform issues, create detailed user stories and bug reports in Jira, coordinate with development teams for resolution, and provide ongoing support to internal teams
- Collaborate with stakeholders to gather business requirements, translate them into actionable development tasks, and maintain comprehensive documentation including functional specifications and user guides
- Work closely with UX/UI teams on design requirements, coordinate with various departments to ensure platform adoption, and serve as the primary point of contact for platform-related inquiries
- Develop and maintain KPI tracking systems, conduct regular audits of platform usage, and provide data-driven insights to leadership for strategic decision making
Requirements
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field
- 2+ years of experience in a technology product–oriented role, including leading development sprints and managing projects with Jira and Confluence
- Proven experience implementing new technology systems and processes within existing organizations
- Proficiency with data analysis and business intelligence tools (e.g., Metabase, SQL, BI platforms)
- Strong understanding of Agile methodologies (Scrum or Kanban) and sprint management
- Experience with testing processes, UAT coordination, and quality assurance methodologies
- Exceptional communication skills (fluent English, written and spoken)
- Excellent analytical and problem-solving skills
- Demonstrated ability to manage multiple projects, coordinate cross-functional teams, and deliver results on deadlines
- Adaptability to thrive in fast-paced environments and adjust to changing priorities
- Home office space (remote-first requirement)
- A personal computer to work from
- Located in LATAM, ideally Santiago, Chile or Medellin, Colombia
