TopDog Law

Manager

• Assist attorneys and case managers in reviewing and assessing the merits of clients’ Personal Injury claims
• Support the development of claims from intake through resolution by gathering documentation, summarizing liability and damages
• Prepare and organize demand packages, including medical summaries, billing summaries, liability documentation, and supporting evidence
• Serve as a primary point of contact for clients during the pre-litigation phase
• Communicate with insurance carriers to confirm coverage, provide documentation, track claim status
• Maintain organized electronic case files, track deadlines and treatment progress

Pre-Litigation Case Manager

Data Analyst

• Serve as the primary strategic and analytical partner to Law Firm Operations leadership across the full case lifecycle from intake through pre-litigation, litigation, settlement, and resolution
• Define, refine, and standardize KPIs for each phase of the operational workflow, ensuring clear accountability and measurable performance standards
• Establish performance monitoring frameworks that distinguish leading vs. lagging indicators and drive proactive operational management
• Build executive-level dashboards and reporting systems that provide clarity to operational leaders and enable data-informed decision-making
• Analyze throughput, conversion rates, cycle times, staffing productivity, case economics, and quality metrics across the lifecycle
• Identify bottlenecks, performance variability, and structural inefficiencies across states, teams, and practice areas
• Translate operational data into clear, actionable recommendations for Law Firm leadership
• Support forecasting and capacity modeling tied to case volume growth and expansion initiatives
• Write and optimize advanced SQL queries to support operational analysis and reporting
• Lead and develop analysts, ensuring strong analytical standards and business fluency

Strategic Analytics Manager

Full-stack Engineer

• Design, build, and maintain production systems that support core business workflows
• Own features and services end-to-end, from design through deployment and operation
• Extend and integrate Salesforce-based systems through custom code and integrations
• Build backend services and integrations outside of Salesforce as the platform evolves
• Contribute to system and API design with a focus on scalability, reliability, and clarity
• Partner with Product to translate business needs into practical technical solutions
• Improve existing systems by reducing complexity and technical debt
• Support production systems and contribute to operational excellence
• Participate in architectural discussions and technical decision-making
• Mentor other engineers through collaboration, code reviews, and knowledge sharing

Senior Software Engineer

Security Engineer

• Own IT and security strategy, aligned to business growth, risk, and compliance needs
• Lead and develop the existing IT support team, ensuring consistent, high-quality end-user support
• Establish standards for identity and access management, device management, and endpoint security
• Define and continuously improve security posture across systems, vendors, and workflows
• Partner with Engineering and Data leadership on infrastructure, access, and security alignment
• Own incident response processes and security escalation paths
• Manage vendor relationships and participate in tooling and vendor decisions across the technology organization
• Develop and maintain security policies, controls, and documentation appropriate for a regulated environment
• Identify and mitigate operational and security risk as scale and complexity increase
• Plan future IT and security capacity as organizational needs evolve
• Identifying opportunities to improve systems, processes, or outcomes

Director of IT – Security

Director

• Own the company’s data strategy and roadmap, aligned to business priorities
• Lead, mentor, and develop an existing team of data engineers
• Build and evolve the data platform, including ingestion pipelines, data models, and analytics foundations
• Define canonical data models, metrics, and shared business definitions
• Establish standards for data quality, reliability, and monitoring
• Partner with Product and Engineering to embed data into product and operational workflows
• Enable analytics and reporting for stakeholders across the business
• Define governance practices for data access, usage, and consistency
• Identify and mitigate data-related risk as scale and complexity increase

Director of Data

Paralegal

• Contribute to meaningful work that teams with firm growth, client outcomes, and operational excellence
• Collaborate with high-performance teams to scale with the firm's growth
• Thrive in a culture that prioritizes accountability and teamwork

Pre-Litigation Paralegal, Arizona

SEO Marketing

• Own TopDog Law’s local search, LSA, and external authority strategy end-to-end across all active and expansion markets
• Define and evolve strategy for Google Business Profiles, Local Services Ads, local rankings, external links, and local conversion performance
• Establish standards and governance for scale across 40+ locations and service areas
• Drive consistent optimization to maximize calls, clicks, and trust signals
• Own review strategy as a growth and trust engine across GMB and LSAs
• Define and maintain the canonical source of truth for firm and location data
• Own external link acquisition strategy focused on local relevance, authority, and trust
• Lead schema markup strategy including LocalBusiness, LegalService, Review, FAQ, and Service schema
• Use performance insights to guide prioritization and optimization across GMB, LSAs, links, and organic traffic
• Collaborate with web, product, performance marketing, CX, legal, and creative teams to ensure local presence, directories, and LSAs reinforce brand credibility, trust, and seriousness across markets.

Director of Local SEO

Executive Assistant

• Provide high-level executive administrative support to the Managing Director, including calendar management, meeting coordination, and priority tracking
• Prepare executive correspondence, reports, and presentations with a high degree of accuracy and confidentiality
• Sort, filter, and prioritize emails
• Keep and maintain a diary of deadlines
• Serve as a trusted liaison between the Managing Director, attorneys, staff, and external partners
• Maintain and update case management systems and client files
• Support billing, expense tracking, and contingency-fee reporting as directed
• Assist with internal workflows, policy compliance, and special projects tied to firm growth
• Manage the licensure in at least seven states

Legal Executive Assistant

Learning and Development

• Design, develop, and deliver high-quality learning experiences in a fast-paced, highly regulated environment
• Apply adult learning principles to design practical, engaging, and outcomes-driven learning experiences
• Research, gather, organize, and translate content into effective learning assets using tools such as Articulate Storyline, Articulate RISE 360, Canva
• Establish measurable learning objectives and success criteria for every deliverable
• Incorporate knowledge checks and assessments to evaluate learner comprehension and effectiveness
• Deliver clear, concise written and verbal communication to stakeholders, SMEs, learners, and leaders
• Proactively communicate project status, risks, and timelines to stakeholders and the Learning Solutions team
• Own learning projects end-to-end, from intake through revisions, delivery, and ongoing maintenance
• Identify risks early and implement mitigation strategies
• Establish and maintain processes for document accuracy and secure distribution of learning assets
• Maintain high standards of accessibility, accuracy, clarity, and visual quality

Instructional Designer

Attorney

• Case Evaluation: Review and assess the merits of clients’ Personal Injury claims by analyzing records, documents, and evidence to determine validity and potential value
• Legal Representation: Represent clients in Personal Injury matters, including hearings, trials, and appeals. Prepare and file claims, petitions, and other legal documents, and advocate for clients before courts and agencies
• Legal Strategy: Develop and implement effective strategies to protect clients’ rights and interests. Conduct legal research, analyze medical records, gather evidence, and negotiate with insurance companies to achieve favorable settlements
• Client Communication: Maintain consistent communication with clients, providing updates, explaining legal processes, and advising them on their rights and options
• Medical and Vocational Assessment: Collaborate with medical and vocational experts to evaluate the extent of injuries, their impact on clients’ ability to work, and appropriate compensation levels
• Litigation: Handle disputed or denied claims through litigation, including discovery, trial preparation, and courtroom advocacy
• Case Management: Organize and maintain case files, track deadlines, coordinate with medical providers and experts, and oversee related legal and administrative tasks
• Ethical Standards: Uphold professional ethics, confidentiality, and compliance with all applicable rules and regulations

Pre-Litigation Personal Injury Attorney

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

Personal Injury Pre-Litigation Paralegal

• Write, maintain, and optimize SQL queries in BigQuery to support reconciliation and data validation workflows
• Lead end-to-end data reconciliation amongst or partnering law firms
• Identify and resolve data inconsistencies in partnership with internal teams and external partners
• Proactively monitor data automations in place with our partnering law firms
• Improve, document, and standardize data processes, quality-control measures, and workflows to drive continuous improvement projects
• Create dashboards and reporting to help drive actionable insights for larger teams
• Mentor, train, and guide other team members on data best practices

Senior Data Analyst – Attorney Relationships

• Directly manage, mentor, and support pre-litigation paralegals
• Assign workloads, monitor performance, and ensure coverage across all teams
• Conduct regular check-ins, performance reviews, and coaching sessions
• Assist with hiring, onboarding, and training of new paralegals
• Foster a collaborative, accountable, and high-performing team culture
• Oversee case workflows to ensure timely progression
• Identify workflow bottlenecks and implement process improvements
• Coordinate with attorneys to ensure paralegal support aligns with case strategy
• Ensure accurate case documentation, reporting, and data entry
• Develop, maintain, and refine standard operating procedures for pre-litigation support
• Ensure compliance with firm policies, ethical standards, and jurisdictional requirements
• Monitor case metrics and KPIs to evaluate efficiency and performance
• Implement best practices to improve productivity, quality control, and client service
• Work closely with intake, medical records, demand, litigation, and settlement teams
• Serve as a point of contact for operational issues affecting case flow
• Communicate staffing needs, workload trends, and operational challenges to leadership

Legal Operations Manager

Personal Injury Litigation Attorney

• Case Evaluation: Review and assess the merits of clients’ Personal Injury claims by analyzing records, documents, and evidence to determine validity and potential value.
• Legal Representation: Represent clients in Personal Injury matters, including hearings, trials, and appeals. Prepare and file claims, petitions, and other legal documents, and advocate for clients before courts and agencies.
• Legal Strategy: Develop and implement effective strategies to protect clients’ rights and interests. Conduct legal research, analyze medical records, gather evidence, and negotiate with insurance companies to achieve favorable settlements.
• Client Communication: Maintain consistent communication with clients, providing updates, explaining legal processes, and advising them on their rights and options.
• Medical and Vocational Assessment: Collaborate with medical and vocational experts to evaluate the extent of injuries, their impact on clients’ ability to work, and appropriate compensation levels.
• Litigation: Handle disputed or denied claims through litigation, including discovery, trial preparation, and courtroom advocacy.
• Case Management: Organize and maintain case files, track deadlines, coordinate with medical providers and experts, and oversee related legal and administrative tasks.
• Ethical Standards: Uphold professional ethics, confidentiality, and compliance with all applicable rules and regulations.