TopDog Law

People Operations

• Serve as the primary administrator and point of contact for all employee leaves of absence
• Manage the end-to-end LOA process: intake, documentation, certification tracking, communication with the employee and their manager, return-to-work coordination, and record keeping
• Ensure LOA administration is compliant with applicable federal, state, and local law
• Serve as the first point of contact for employee questions, concerns, and issues
• Conduct or support investigations into employee complaints, policy violations, and workplace concerns
• Provide managers with clear, practical support on performance documentation, disciplinary process, accommodations, and employee concerns
• Administer HRIS (Rippling) including employee records

People Operations Specialist

Vice President

• Join a rapidly growing national firm at a formative stage
• Make a visible, measurable impact on a rapidly growing business
• Own product execution through a team of Technical Product Managers
• Report to senior leadership and work closely with engineering org
• Architect systems from the ground up
• Drive the build of a custom AI-enabled CRM
• Oversee the development of a client-facing portal
• Manage the migration away from Salesforce and Filevine
• Ensure initiatives have a clear definition of done and a path to adoption

Vice President of Product

Analyst

• Write and optimize advanced SQL queries and Python/R scripts to support analysis, reporting automation, and operational decision-making
• Leverage modern analytics tools, data visualization platforms, and automation capabilities to improve scalability and insight generation
• Apply structured problem-solving and analytical rigor to complex or ambiguous operational challenges
• Build executive-level dashboards that provide clarity to operational leaders and enable data-informed decision-making
• Serve as analytical partner to Law Firm Operations leadership across the full case lifecycle from intake through pre-litigation, litigation, settlement, and resolution
• Define, refine, and standardize KPIs for each phase of the operational workflow, ensuring clear accountability and measurable performance standards
• Analyze throughput, conversion rates, cycle times, staffing productivity, case economics, and quality metrics across the lifecycle
• Identify bottlenecks, performance variability, and structural inefficiencies across states, teams, and practice areas
• Translate operational data into clear, actionable recommendations for Law Firm leadership
• Support forecasting and capacity modeling tied to case volume growth and expansion initiatives
• Identifying opportunities to improve systems, processes, or outcomes—not just following existing playbooks

Senior Analyst, Law Firm Analytics

Attorney

• Claims Verification Workup and Case Investigation
• Confirm stated injuries meet catastrophic criteria; manage catastrophic injury verification and declassification in Filevine
• Verify coverage in both disclosure and non-disclosure states; identify all liable parties and carriers; conduct umbrella checks and send excess coverage preservation letters
• For commercial cases: confirm MCS-90 documentation and commercial classification fields in Filevine
• Request police reports; initiate medical records retrieval alongside our dedicated Retrieval team
• Assess whether a life care plan is needed; document lost income and earning potential
• Arrange vehicle photography and long-term storage; request black box preservation, ELD/driver logs, and dash cam footage on tractor trailer cases
• Send preservation letters to all involved parties; request surveillance footage from nearby cameras
• Coordinate expert engagement as directed
• Investigate potential defendants
• Collect funeral expenses and receipts; complete conflict checks; confirm CFA signatory authority
• Connect clients to probate attorneys on contingency; determine if an estate has been established; identify wrongful death beneficiaries
• Draft and submit demand packages. Ensure complete, organized case files are ready at handoff to the Litigation team
• Create tasks for Attorneys at handoff points; ensure all pre-litigation deadlines and documentation requirements are met
• Identifying opportunities to improve systems, processes, or outcomes—not just following existing playbooks

People Operations Specialist

Vice President of Product

Senior Analyst, Law Firm Analytics

Catastrophic Legal Specialist