Toast

Backend Engineer

• Design, build, and deliver features for Toast’s payments products
• Develop and implement automated test suite to ensure the code shipped to our customers meets the highest quality standards
• Roll features out to customers, including monitoring for success
• Collaborate with UX and PM on the definition and design of features
• Partner with a wide array of teams across Toast
• Work with experienced engineers to deliver design and code review

Software Engineer II, Backend, Payments

Full-stack Engineer

• Build and ship new features across our full-stack platform
• Improve and scale existing systems to support a growing and evolving customer base
• Collaborate closely with Product and Design to deliver intuitive, high-quality user experiences
• Contribute to architectural and technical decisions within a modern microservices environment
• Write clean, maintainable, and well-tested code
• Participate in code reviews and provide thoughtful feedback to peers
• Learn from and collaborate with senior engineers to grow your technical expertise
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation

Software Engineer II

Product Designer

• You will design end-to-end AI-first experiences on surfaces like our customer-facing web and native mobile experiences.
• Collaborate with cross-functional teams and work directly with other conversational AI and product designers to create experiences that reflect Toast’s commitment to excellent customer service and innovation in the restaurant technology space.

Conversational AI UX Designer

• Design end-to-end AI-first experiences that monitor business health, provide proactive support, and guide restaurant operators
• Collaborate closely with PMs, Data Scientists, and Engineers to shape emerging experiences
• Create and manage evals for AI outputs to drive quality from a customer experience perspective

Senior Conversational AI UX Designer

General Counsel

• Advise a wide range of cross-functional business stakeholders on multi-national financial laws and regulations to facilitate the fast-paced expansion of Toast’s payments and banking products and services into new international territories
• Draft and negotiate strategic partnership agreements and other commercial contracts with financial institutions, third-party providers of financial services (including payment processors), card networks, and merchants
• Research, analyze, and respond to legal and regulatory questions regarding a variety of financial products and services across multiple geographies in various stages of roll-out
• Represent Legal on cross-functional teams to help design and implement cutting-edge financial products, identify creative solutions to unique use cases and escalated issues, and ensure compliance with applicable laws, regulations, partner contracts, and card brand rules
• Review multi-channel advertising materials for compliance with applicable laws and best practices, and provide feedback and guidance to Marketing team stakeholders

International FinTech Counsel

Account Executive

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close
• Conduct demos and develop a solution that best meets the prospect’s needs
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
• Leverage Salesforce (our CRM) to manage all sales activities
• Understand the competitive landscape and determine how to best position Toast in the market

Inside Account Executive, SMB

Consultant

• Leverage your Restaurant operations knowledge and project management skills to partner with restaurant owners through implementation of our product line.
• Enable restaurant owners and management teams to utilize xtraCHEF by Toast to create best practices for managing your daily restaurant operations - including daily sales reports and food costs.
• Create & lead a customer’s implementation plan from kickoff to activation, ensuring customers hit targeted milestones.
• Manage several onboarding engagements simultaneously, including large books of onboarding business (80+ restaurants) in your backlog.
• Ensure the transition goes smoothly and guide the customer through their initial usage by providing post-activation guidance or follow-up training.
• Adapt onboarding and educational materials into Mandarin to ensure a seamless experience for non-English speaking stakeholders

Onboarding Consultant I

Operations

• Manage and develop a team of 10–12 Account Operations Advisors
• Own team performance against core metrics
• Actively participate in the hiring, interviewing, and training of new agents
• Act as the final point of internal escalation for complex customer issues
• Support your team in navigating nuanced customer interactions
• Lead or significantly contribute to high-impact operational projects
• Serve as a primary point of contact for internal partners
• Translate operational data into clear, actionable narratives

Manager II, Care Account Operations

DevOps Engineer

• Deliver rapid, high-quality output, leveraging AI tooling to accelerate development and improve code quality.
• Provide feedback and participate in code reviews to ensure implementation meets requirements.
• Participate in architectural discussions and influence the team’s and POS teams’ technical roadmap.
• Mentor and provide technical guidance to other team members.
• Partner closely with the developer community, release manager and QA functions to develop DevEx, feature flag (FF) management and release strategies.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Senior Software Engineer – Mobile DevOps

Software Engineer II – Backend, Payments

Revenue Operations

• Contribute to the product strategy and roadmap for Toast’s revenue systems
• Partner closely with Finance, Business, and Engineering to design solutions
• Translate ambiguous business problems into clear product requirements
• Ensure systems support ASC 606 / IFRS 15 compliance
• Drive scalable solutions for new products and revenue flows
• Improve the accuracy and resilience of revenue data and workflows
• Influence architecture and prioritization decisions with senior leaders
• Drive measurable outcomes such as improved billing accuracy and faster month-end close

Senior Product Manager, Revenue Systems

Android Engineer

• Lead software design for major payments-related features and components, and support less experienced engineers in the software design process.
• Collaborate with UX and PM on the definition and design of features.
• Contribute to defining success criteria, and roll features out to customers, including monitoring for success.
• Drive continuous improvement of architecture, codebase and technical practice
• Mentor less experienced engineers and contribute to their growth
• Lead effort estimation and use sound judgment to enable planning of projects
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

Senior Software Engineer, Android - POS Payments Experience

Customer Success Manager

• Build multiple layers of relationships with the customer, including Toast execs, as needed, and maintain daily database entries through Salesforce
• Retain SaaS revenue through consultative engagement and product recommendation by understanding needs of each customer
• Drive activation and adoption across Toast product suite by analyzing product module usage and leverage internal tools/customer marketing strategies
• Leverage your Toast product knowledge to facilitate customer demos and ensure the customer is getting the most out of their Toast experience
• Partner with internal leadership teams to own customer escalations to resolution, provide regular Voice of Customer feedback, and facilitate customer references/referrals
• Build cross-functional partnerships and collaborate closely to engage customers when necessary

Customer Success Manager II, Regional Mid Market

Product Marketing

• Own the vision, strategy, and roadmap for a key area of Toast’s GTM technology ecosystem
• Lead end-to-end product development across GTM systems
• Partner with Sales, Marketing, Customer Success, and Revenue Operations leaders
• Translate complex business processes into scalable, well-designed product solutions
• Drive improvements across core platforms such as Salesforce
• Make informed prioritization and tradeoff decisions
• Partner closely with Engineering and Design to deliver high-quality solutions
• Define and track success metrics

Senior Product Manager, GTM

Salesforce Developer

• Drive the development of high-performance Salesforce solutions, Salesforce CPQ, spanning Apex, LWC, and complex integrations.
• Ensure all solutions adhere to best practices regarding the Salesforce Data Model, Security, Sharing, and Visibility.
• Act as a technical mentor to junior and mid-level developers.
• Oversee the end-to-end deployment lifecycle, including GitHub PR processes, merge conflict resolution, and CI/CD best practices.
• Partner with leadership to provide accurate story sizing and project estimates within a SCRUM framework.
• Act as the final line of defense for complex production issues.