Senior Solutions Engineer

Toast

. Serve as a subject matter expert on Toast products, extensible tools, and integrated partners, clearly articulating their value within an enterprise technology stack .

Posted 5/21/2026full-timeRemote • Alabama • 🇺🇸 United StatesSenior💰 $115,000 - $184,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a subject matter expert on Toast products, extensible tools, and integrated partners, clearly articulating their value within an enterprise technology stack
Act as a trusted partner to Enterprise Sales Representatives by leveraging product expertise to collaboratively identify solutions that meet prospect needs
Translate business goals into tailored solutions that align with customer requirements
Travel nationwide to present Toast solutions to key stakeholders, including executive teams at leading restaurant brands
Effectively demonstrate the value of a comprehensive solution to each buying persona involved in the decision-making process
Collaborate with the Toast product team to understand the roadmap and influence strategic product investments
Leverage restaurant industry experience to consult with prospects on how Toast can drive competitive performance
Work with the marketing team to plan and execute customer conferences and industry trade shows

Requirements

What you’ll need

Hospitality, POS Knowledge or related industry experience required
Experience with multi-location brands, enterprise/franchise IT systems, or complex organizational structures is highly desirable
Must be willing to travel 30% or more to support business needs.
Requires strong presentation skills, including executive presence and the ability to articulate complex products and ideas with clarity
Highly collaborative, serving as a trusted partner to sales, onboarding, and product teams
Strong understanding of APIs; coding skills not required
Highly organized, with a proven ability to manage a multi-stage pipeline of high-touch deals while maintaining strong ownership and follow-through
Ability to handle complex customer communications fluently while maintaining high levels of customer satisfaction
Strong problem solving/troubleshooting skills

Benefits

Comp & perks

competitive compensation
benefits programs that help attract, retain, and motivate employees
means to a healthy lifestyle with flexibility to meet changing needs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

POS knowledgeAPIsenterprise IT systemsmulti-location brand experiencecomplex organizational structures

Soft Skills

presentation skillsexecutive presencecollaborationorganizational skillsproblem solvingtroubleshootingcustomer communicationcustomer satisfaction