TM Forum

Account Manager

TM Forum

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Meet or exceed the revenue targets for sales of new memberships, existing member renewals, and support the sales of TM Forum services and programs (training, coaching, tools, conformance, certifications, etc.)
  • Primary focus on Eastern European markets, with select account responsibilities extending beyond the region
  • Support the Global Sponsorship & Exhibition Sales Team and Research & Media Sales Team to unlock opportunities in set of Eastern European regional accounts
  • Build a strong pipeline of qualified prospects
  • Manage renewal and engagement across named members
  • Responsible for all the Salesforce processes and report management
  • Broaden and deepen relationships with existing members through effective communications including in person meetings, calls, and well selected use of marketing collateral
  • Raise the profile of the TM Forum through active participation in relevant 3rd party industry conferences and other trade associations
  • Work closely with regional teams & Engagement Managers where needed
  • Work closely with Program Management, Marketing and Sales Enablement functions to ensure the voice of the customer is clearly heard and reflected in value propositions and collateral
  • Create and maintain accurate and comprehensive records of opportunities to enable accurate revenue forecasting
  • Build knowledge of the industry to become a trusted advisor and stay abreast of industry trends

Requirements

  • Working experience in the telecoms industry (essential)
  • Previous account management and sales experience (essential)
  • Familiarity with the digital economy and prior experience in the telecom sector are advantageous
  • Exposure to Eastern European markets is also beneficial
  • Results oriented, structured, convey a sense of urgency and able to press for closure
  • A customer focused individual; able to understand customer needs and develop and solutions for our members
  • Excellent working knowledge of Microsoft Word, Excel and PowerPoint
  • Computer skills and ability to use other in-house support and reporting tools
  • Ability to learn quickly
  • Strong interpersonal, communication and organizational skills
  • Strong sales process with knowledge of Salesforce
  • Ability to work with colleagues across multiple time zones and cultures
  • Self-disciplined, able to work independently with high productivity
  • Ability to learn sales planning as well as uses of sales tools including Salesforce, PowerBI and data reporting tools
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