Preparation, analysis, and execution of project plans in line with Welocalize standards (Project Start, Workflow, Completion, invoicing, client updates, etc.)
Creation and management of project schedules, estimates, and client proposals
Risk assessment and strategic planning to minimize issues
Management of QA projects (resources, defects, reporting)
Collaborative work on project and client objectives with stakeholders across teams
Development and maintenance of process documentation
Independent operation with appropriate escalation of issues beyond scope
Partnership with production teams to improve delivery efficiency and profitability
Building and maintaining strong internal and client relationships, reflected in customer ratings
Clear and timely communication with all stakeholders (clients, account teams, production, vendors)
Accurate and up-to-date financial and project data management
Reporting on project status, budgets, time management, and client/vendor issues
Ensuring project profitability through margin management
Planning and leading quarterly business reviews with clients
Requirements
Proven track record of Project Management
Experience in the localization industry
Experience in technology related company
Proven experience dealing with large clients
Proven track record of success at managing large projects
Proven track record of active participation in development of processes and ideas
Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development
Experience in managing financial budgets, budget reconciliation and budget reporting
Experience with translation and eLearning/Multimedia tools, such as XTM, CaptionHub etc.
Master’s Degree OR Bachelor’s Degree (Bachelor’s + industry experience acceptable in lieu of Master’s)
Energy and a positive attitude with excellent interpersonal skills
The ability to lead large, diverse, virtual teams
Excellent written and verbal communication skills
Strong organizational and problem-solving skills
Effective presentation skills
Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment