TM Forum

Account Manager

• Meet or exceed the revenue targets for sales of new memberships, existing member renewals, and support the sales of TM Forum services and programs (training, coaching, tools, conformance, certifications, etc.)
• Primary focus on Eastern European markets, with select account responsibilities extending beyond the region
• Support the Global Sponsorship & Exhibition Sales Team and Research & Media Sales Team to unlock opportunities in set of Eastern European regional accounts
• Build a strong pipeline of qualified prospects
• Manage renewal and engagement across named members
• Responsible for all the Salesforce processes and report management
• Broaden and deepen relationships with existing members through effective communications including in person meetings, calls, and well selected use of marketing collateral
• Raise the profile of the TM Forum through active participation in relevant 3rd party industry conferences and other trade associations
• Work closely with regional teams & Engagement Managers where needed
• Work closely with Program Management, Marketing and Sales Enablement functions to ensure the voice of the customer is clearly heard and reflected in value propositions and collateral
• Create and maintain accurate and comprehensive records of opportunities to enable accurate revenue forecasting
• Build knowledge of the industry to become a trusted advisor and stay abreast of industry trends