Thompson Safety

Account Executive

• Responsible for developing new business and lead generation within assigned territory.
• Assists the Company in developing new business opportunities through cold calls and leads.
• Utilizes CRM technology to document activity and track results.
• Maintains contact with prospects through in-person sales calls and phone block.
• Develops new appointments through prospecting in territory and scheduled phone block sessions to ensure activity and pipeline meet required standards for tenure.
• Assists in Company marketing programs/initiatives, as needed.
• Observes and benchmarks other Account Executives to establish and replicate best practices.
• Consistently installs new business within assigned territory.
• Performs other related duties as assigned.

Manager

• The Fire Service Manager is responsible for the management and development of operations, sales, and administration within a company’s service department.
• Assume full profit and loss accountability for the service department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values.
• Ensure adherence to established service departments budget parameters, appropriate financial reports and regulatory requirements are met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
• Performs other related duties as assigned.

Fire Alarm Service Manager

• The Fire Service Manager is responsible for the management and development of operations, sales, and administration within a company’s Service/Inspection Department.
• Where span of control is a consideration; the Service Manager will be assigned to a specific segment of a Fire Service Department, i.e. Sprinkler, Inspections, Fire Alarm, etc.
• Other responsibilities include providing strategic guidance, supervision, training, and leadership to a diverse workforce, specifically the Fire Technician/Inspector position.
• Directly manages a team of employees.
• Responsible for hiring, coaching, developing, and managing performance for direct reports.
• Collaborates with the Sales Department on the development/delivery of proposals.
• Acts as the point of contact between assigned team and branch leadership.
• Assume full Profit and Loss accountability for the Service/Inspection department.
• Ensure effective planning and achievement of project long-term and short-term goals.
• Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values.
• Ensure that adherence to established service departments, budget parameters, appropriate financial reports and regulatory requirements are met.
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities.
• Build and develop partnerships that will grow the business within the industry marketplace.
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
• Performs other related duties as assigned.

Fire Service Manager

• Responsible for the management and development of operations, sales, and administration within a company’s Service/Inspection Department
• Provide strategic guidance, supervision, training, and leadership to a diverse workforce, specifically the Fire Technician/Inspector position
• Directly manages a team of employees
• Responsible for hiring, coaching, developing, and managing performance for direct reports
• Collaborates with the Sales Department on the development/delivery of proposals
• Acts as the point of contact between assigned team and branch leadership
• Assume full Profit and Loss accountability for the Service/Inspection department
• Ensure effective planning and achievement of project long-term and short-term goals
• Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company's values
• Ensure that adherence to established service departments, budget parameters, appropriate financial reports and regulatory requirements are met
• Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities
• Build and develop partnerships that will grow the business within the industry marketplace
• Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members
• Performs other related duties as assigned

• Responsible for developing new business and lead generation within assigned territory.
• Build territory to maximize the growth of the company.
• Assists the Company in developing new business opportunities through cold calls and leads.
• Utilizes CRM technology to document activity and track results.
• Maintains contact with prospects through in-person sales calls and phone block.
• Develops new appointments through prospecting in territory and scheduled phone block sessions.
• Assists in Company marketing programs/initiatives, as needed.
• Observes and benchmarks other Account Executives to establish and replicate best practices.
• Consistently installs new business within assigned territory.
• Performs other related duties as assigned.

Administrative Assistant

• Provides administrative support services to various areas of a fire protection branch.
• Responds to general inquiries from management, employees, clients inside and outside of the company.
• Interfaces with vendors and various internal departments.
• Assists with special projects and research as needed.
• Assists with managing PO's, tracking orders, receiving and billing/invoices orders as required.
• Performs other related duties as assigned.

Fire Administrative Associate

• Responsible for developing new business and lead generation within assigned territory
• Build territory to maximize the growth of the company
• Utilize CRM technology to document activity and track results
• Maintain contact with prospects through in-person sales calls and phone block
• Develop new appointments through prospecting in territory and scheduled phone block sessions
• Assist in Company marketing programs/initiatives, as needed
• Observe and benchmark other Account Executives to establish and replicate best practices
• Consistently install new business within assigned territory
• Perform other related duties as assigned