Thermo Fisher Scientific

Account Manager

• Join our collaborative sales team at Thermo Fisher Scientific and contribute as an Account Manager III.
• You will increase revenue and build lasting relationships with customers while representing our comprehensive portfolio of scientific products and services.
• Develop and implement strategic sales plans, manage key account relationships, and ensure customer satisfaction through consultative selling.
• Work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets.
• Serve as a trusted advisor to help customers advance their scientific goals through a combination of customer visits and virtual engagement.

• Responsible for maintaining reagent revenue in a prescribed group of laboratory accounts within the ImmunoDiagnostics Division (IDD)
• Expected to maintain, defend, and grow existing laboratory business in Reference, Hospital, and Health System Laboratory accounts
• Accountable for strategy development and tactical execution of the Autoimmunity and Allergy account retention in their geography
• Hold regular Customer Business Reviews and work with the commercial team to ascertain and act on opportunities for growth
• Act as the primary liaison between customers and IDD Commercial personnel
• Expected to have solid working knowledge of laboratory industry and sales

Strategic Account Manager

Sales

• Selling Agility: Identifies and prioritizes new client opportunities and sales potential for the respective product lines
• Supports Account Managers to uncover new potential opportunities within this market and customer segment to enhance allegiance and sales revenue for Thermo Fisher Scientific
• Acts as trusted advisor within an account and provides technical knowledge for the product line and brings in technical support as needed
• Results Leadership: Shares the voice of customer towards the Business Unit
• Attends technical visits to Business Unit, manufacturing, R&D sites, and Demo centers with customers
• Uses Thermo Fisher Scientific’s sales tools to efficiently handle accounts, opportunities, pipelines and forecast in an accurate and timely manner
• Maintains awareness of competitor and industry activity
• Technical Knowledge: Works in partnership and coordination with sales/field application/lab application and IES specialists to provide technical expertise

Technical Sales Specialist – HPLC

• Develop annual business plans, sales forecasts, and territory alignments
• Meet/exceed annual financial targets
• Develop and implement direct sales plans to penetrate key accounts
• Own the full sales cycle for strategic direct accounts
• Work closely with cross-functional teams
• Recruit, train, and manage a portfolio of qualified distributors and agents
• Support channel partner develops clear growth strategy
• Monitor distributor sales activities and conduct regular business reviews
• Develop and execute go-to-market strategies to penetrate untapped markets
• Recruit, mentor, and develop a team of Direct Sales Representatives and Channel Managers

Sales & BD Manager, Core-FSI

Product Manager

• Contribute to innovation and growth for market-leading product portfolios
• Focus on product development of new technologies for isotopic analysis
• Manage end-to-end product lifecycle management, from strategy development through commercialization and optimization
• Partner with R&D, operations, marketing, sales and other cross-functional teams
• Conduct voice-of-customer research, define product requirements, develop business cases
• Coordinate product launches and implement continuous improvement initiatives

Product Manager – IOMS

• Develop and implement comprehensive account strategies to align customer goals with Thermo Fisher’s objectives.
• Establish and maintain positive relationships with collaborators to enhance collaboration and grow partnerships.
• Act as the primary interface between assigned accounts and Thermo Fisher, ensuring seamless coordination and communication.
• Identify and bring value to opportunities across Thermo Fisher’s portfolio, offering tailored solutions.
• Collaborate with internal teams—including product, sales, and leadership—to align offerings with customer needs and business goals.
• Monitor account performance, manage financial objectives, and ensure compliance with company metrics.
• Lead initiatives such as bundled offers, incentives, and rebates to increase Thermo Fisher’s share of wallet and deepen customer engagement.
• Consistently review accounts and communicate updates to collaborators, customers, partners, and team members regarding progress, challenges, and next steps.
• Actively contribute to competitive intelligence by analyzing the market landscape and finding opportunities for strategic advantage.

Strategic Partnerships Manager – Academia, Research

Research Analyst

• Draft project deliverables and interact with clients
• Contribute to strategic thinking under the direction of senior staff
• Bear scientific responsibility for the development of scientific deliverables (e.g., protocols, reports)
• Lead on or oversee development of project deliverables for senior review
• Interact directly with project sponsors, physician experts, and clinical sites
• Assist the responsible scientist with monitoring project budget spend and managing timelines
• Participate in the development of abstracts and manuscripts
• Contribute to business development activities and proposal development

Research Associate III – Epidemiologist, Real World Science

Field Engineer

• Travel across the EMEA region to customer sites to perform primarily planned activities, including on-site installation and preventive maintenance.
• Record your activities promptly and accurately.
• Document work performed and follow standard operating procedures.
• Provide continuous feedback to team members to drive continuous improvement and alignment with objectives.
• Complete assigned training courses and pass the end-of-program performance and skills review.
• Build and maintain positive working relationships with Thermo Fisher Scientific colleagues and customers to ensure the highest level of customer experience.
• Fully commit to and comply with company policies, including all position-specific health and safety laws and procedures.

Field Service Engineer, XPS

• support revenue growth and contribute to serving science
• develop and maintain strategic relationships with customers while promoting our comprehensive portfolio of innovative products and services
• implement sales strategies, identify new business opportunities, and provide excellent support to help customers achieve their goals
• represent a leader in scientific solutions while contributing to our mission of making the world healthier, cleaner, and safer

• Perform remote and on-site troubleshooting, repair and installation of our Electron Microscope and X-ray Photoelectron Spectrometer (XPS) portfolio
• Provide on-site training related to maintenance and basic operation
• Support local spare parts inventory management
• Coordinate and dispatch third-party service providers when required and follow up to ensure customer satisfaction
• Monitor the status of customer service contracts and support scheduling of preventive maintenance visits
• Ensure that all documentation related to service activities (Field Service Reports, Service Work Orders, Quotes) is completed accurately and submitted in a timely manner
• Take ownership of assigned service tickets after remote diagnosis and manage technical and administrative resolution including customer communication until closure

Field Service Engineer, TEM/XPS

Manager

• Manage drug safety operations and ensure patient safety and regulatory compliance
• Collaborate with teams on projects and problem-solving
• Review regulatory publications
• Provide plans and accurate forecasts for projects
• Serve as a resource for other managers and lead initiatives
• Manage staff and oversee professional development

Manager, Pharmacovigilance

Business Operations

• Enable adoption of PPI Business System principles and practices across Commercial and Group Functions to achieve business targets
• Partner with key leaders and collaborators to align improvement work with business priorities
• Build and run operating cadences that connect strategy, goals, execution, and problem-solving
• Lead productivity metrics success: goal setting, opportunity identification, and execution of improvement work
• Maintain a validated funnel of improvement activity with a sustainable review mechanism (e.g., pipeline governance, prioritization, tracking)
• Develop and facilitate multi-year strategy deployment using standard tools and routines
• Build and run operating cadences that connect strategy, goals, execution, and problem-solving
• Develop and reinforce the leadership culture through PPI methods such as critical metrics leadership, Tiered Daily Management systems, and Gemba walks with structured problem-solving
• Standardize and improve operating mechanisms that increase KPI accountability and speed of action
• Improve decision-making, critical thinking, and problem-solving capability within teams to increase autonomy and accelerate change
• Coach leaders, PPI practitioners, and colleagues to increase engagement, empowerment, and consistency in methodology
• Promote best practice sharing and harmonization across the network

Senior Staff PPI Business Systems Specialist

• Lead a team of product managers responsible for defining and implementing the chemical strategy
• Provide pricing leadership and facilitate commercial operations accountability
• Develop and maintain an effective go to market strategy
• Work cross functionally with various departments in support of lifecycle management and new product introduction
• Develop and own the product roadmap for the chemical portfolio
• Drive innovation by identifying new product opportunities
• Develop pricing and packaging strategies that optimize product adoption
• Establish and maintain relationships with key customers and partners
• Define and track key performance metrics for products
• Partner with the operations and supply chain to ensure customer satisfaction

Director, Product Management

Program Manager

• Lead, manage, coordinate, synchronize, and be accountable for the execution of programs from Customer engagement through to Product Delivery / Launch & Program Closure.
• Manage multiple projects/programs simultaneously, ranging in complexity and scope
• Act as information bridge between the Core Team and Senior Management.
• Influence stakeholders in a highly matrixed organization.
• Communicate regularly with divisional leadership to monitor progress, address obstacles, and support timely decision-making.
• Lead teams to define and prioritize scope, objectives, and requirements.
• Develop accurate, actionable, and cross-functionally integrated program plans based on business goals, constraints, and risk tolerance.
• Drive risk assessment, communication, proactive mitigation planning, and contingency response planning.
• Regularly track, monitor, and communicate team progress against requirements and plans to all Stakeholders; resolve deviations; schedule and lead core team meetings.
• Collaborate and coordinate across all the functional areas (R&D, Operations, Product Management, QA/QC, Regulatory, Legal, Manufacturing, and others) to ensure successful program completion.
• Lead, document, and communicate constructive lessons-learned analysis of completed programs.

Staff Program Manager

Project Manager

• Oversee high-level plans and progress of MA&EG Indication & Pipeline teams from early development through commercialization.
• Partner with the MA&EG Indication & Pipeline Lead and Functional Leads and Subject Matter Experts (SME).
• Drive strategic alignment, integrated medical planning, cross‑functional connectivity, governance clarity and operational excellence across MA&EG.
• Coordinate and facilitate MA&EG Indication Meetings including in person meetings as needed.
• Develop agendas, capture action items, distribute minutes, and ensure timely follow up across stakeholders.
• Maintain organized team communication channels and ensure consistent dissemination of relevant materials.
• Build and manage project timelines, trackers, dashboards, and documentation to ensure visibility and timely execution.
• Manage operational oversight for IEGPs and other strategic medical plans to ensure delivery of MA&EG Asset and Indication objectives, goals, strategies, measures (OGSM).

Account Manager

Strategic Account Manager

Technical Sales Specialist – HPLC

Sales & BD Manager, Core-FSI

Product Manager – IOMS

Strategic Partnerships Manager – Academia, Research

Research Associate III – Epidemiologist, Real World Science

Field Service Engineer, XPS

Account Manager

Field Service Engineer, TEM/XPS

Manager, Pharmacovigilance

Senior Staff PPI Business Systems Specialist

Director, Product Management

Staff Program Manager

Project Manager – Medical Affairs, Evidence Generation