Senior Manager, Identity & Access Management

Thermo Fisher Scientific

Senior Manager leading Identity and Access Management initiatives at Thermo Fisher Scientific. Fostering employee development and driving operational efficiency through strategic leadership.

Posted 7/15/2026full-timeBangalore • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Identity and Access Management (IAM) technologies and processes, with a strong focus on service delivery, operational efficiency, and team leadership. Proven ability to drive continuous improvement initiatives and foster a culture of collaboration and accountability.

Highest-signal resume keywords

Identity And Access Management (IAM)Process ImprovementService DeliveryKPI-Driven Performance ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User DirectoriesAccount Lifecycle ManagementSingle Sign-OnSecurity MethodsChange Management

Soft Skills

Excellent CommunicationCoaching And MentoringCollaborationStrategic Planning

Tools & Technologies

AutomationAI

Industry Keywords

Operational EfficiencyContinuous ImprovementEmployee DevelopmentKey Performance Indicators (KPIs)

About the role

Key responsibilities & impact

Lead Identity and Access Management initiatives
Champion employee development and drive operational efficiency through streamlined service delivery and data-driven decision-making
Coach and mentor team members, fostering a culture of accountability, collaboration, and innovation
Promote cross-training and knowledge sharing to eliminate single points of failure and build resilient teams
Encourage participation in professional development, stretch assignments, and mentorship programs
Lead and participate in continuous improvement initiatives to streamline workflows and eliminate inefficiencies
Champion the use of automation and AI to reduce manual tasks and improve service consistency
Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs and customer expectations
Establish and maintain strong relationships with stakeholders, vendors, and internal customers through regular engagement and open office hours
Define, track, and report on key performance indicators (KPIs) to measure service health, operational efficiency, and team productivity.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, or related field
8+ years of progressive IT experience, including 5+ years in a leadership role
Proven track record in process improvement, service delivery, and KPI-driven performance management
Working knowledge of IAM technologies and common processes (User directories, account lifecycle, single sign-on, mergers/acquisitions, security methods, change management, communications, etc.)
Strong interest in staying up to date with IAM trends, industry standards, and emerging technologies.
Excellent communication, stakeholder management, and strategic planning skills.

Benefits

Comp & perks

Professional development
Support lifecycle management by identifying and retiring legacy systems