Inside Sales Representative

Thermo Fisher Scientific

Inside Sales Representative supporting service revenues for the Chemical Analysis Division across Europe. Collaborating to ensure seamless customer experience throughout service sales lifecycle.

Posted 7/15/2026full-timeRemote • 🇮🇹 ItalyJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing service agreements, renewals, and customer inquiries while supporting sales teams to achieve revenue growth. Proficient in utilizing Salesforce.com for accurate record-keeping and sales reporting.

Highest-signal resume keywords

Service Agreement ManagementSalesforce.com ProficiencyCustomer Service ExcellenceContract AdministrationSales Support Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract DocumentationQuotations PreparationRenewal Lifecycle ManagementSales ReportingPipeline Tracking

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsTime ManagementProblem-Solving

Tools & Technologies

CRM SystemsSalesforce.com

Industry Keywords

Service RevenuesContract GrowthCustomer RetentionRecurring Revenue Business Models

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Support the Service Sales team in achieving service revenues and contract growth objectives across the BEA business
Manage the complete renewal lifecycle for Service Agreements
Prepare, review, and manage service quotations, proposals, and contract documentation
Partner with Service Sales Representatives to identify opportunities for contract expansion and customer retention
Serve as a primary point of contact for customer inquiries related to service agreements, quotations, renewals, and contract administration
Maintain accurate customer records, contract information, and sales activities within Salesforce.com
Support forecast preparation, pipeline tracking, and sales reporting activities
Collaborate with internal stakeholders to resolve customer issues and remove barriers to contract completion

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Life Sciences, Engineering, or related field preferred
2+ years of experience in sales support, inside sales, customer service, account coordination, contract administration, or related commercial roles
Experience supporting service agreements, renewals, quotations, or recurring revenue business models preferred
Familiarity with CRM systems, preferably Salesforce.com
Strong interpersonal and relationship-building skills
Excellent verbal and written communication skills
Strong organizational and time-management skills
Ability to manage multiple priorities and deadlines in a fast-paced environment
Customer-focused with a commitment to delivering exceptional service
Strong attention to detail and problem-solving capabilities

Benefits

Comp & perks

We provide our global teams with the resources needed to achieve individual career goals
Professional development opportunities