Field Service Engineer II, SDB/SEM

Thermo Fisher Scientific

Field Service Engineer responsible for installing and maintaining high-performance microscopy equipment. Collaborating with customers across Colorado, ensuring system accuracy and reliability with travel requirements.

Posted 7/18/2026full-timeRemote • Colorado, Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, troubleshooting, and repairing sophisticated electronic systems, with a strong focus on customer interaction and training. Proficient in diagnosing ultra-high vacuum and high voltage systems while maintaining detailed documentation and providing feedback for product quality.

Highest-signal resume keywords

Bachelor's Degree3+ Years Technical ExperienceDiagnosing Ultra-High Vacuum SystemsExcellent Interpersonal Communication SkillsMS DOS and Windows Literate

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Installation of Electronic SystemsTroubleshooting and Repairing SystemsCalibrating Analysis ToolsReading and Interpreting SchematicsFixing Systems to Component Level

Soft Skills

Customer Relationship ManagementTraining and DevelopmentEffective Communication

Tools & Technologies

SEMTEMFIBUHV Technology

Certifications & Qualifications

Valid Driver's LicenseValid Passport

Industry Keywords

Field ServiceTechnical SupportMaintenance VisitsField Service Reports

About the role

Key responsibilities & impact

Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
Conduct on-site scheduled planned maintenance visits
Provide diagnosis and repair support for customers and other field personnel
Cultivate and develop positive working relationships with customers, system users, and company personnel
Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
Complete and submit field service reports
Provide training to customers and users on system maintenance
Provide feedback to product quality teams
Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
Provide guidance for various reports including identifying and isolating outstanding problems with the system
Act as a subject expert and resource for training

Requirements

What you’ll need

Bachelor's degree and 3+ years of hands-on technical experience in electronic systems, installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems.
A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems.
Ability to deal effectively with customers
Excellent interpersonal communication skills; must have a professional working proficiency in English
Consistent record of fixing sophisticated systems and subsystems down to the component level
Literate in MS DOS and Windows software environments
Able to read and interpret schematics
Familiar with UHV phenomenon and technology
Must have ability to acquire a valid passport and travel regionally and internationally as required
Must possess a valid driver’s license
Physical requirements include the ability to lift up to 50 lbs.

Benefits

Comp & perks

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount