Salary
💰 $120,300 - $161,300 per year
About the role
- Gather and compile business and technical requirements, drive the product development lifecycle, define user acceptance criteria, and lead go-to-market activities
- Lead day‑to‑day product operations across cross‑functional workstreams, help align teams, remove blockers, and orchestrate flawless execution
- Own end-to-end launch execution for internal reporting products, including communications, user onboarding, and access management
- Establish standardized templates, tools, and methodologies for operational consistency and efficiency
- Maintain centralized product documentation, knowledge repositories, and runbook libraries to facilitate collaboration and knowledge transfer
- Develop and execute enablement programs, e.g., onboarding sessions, training workshops, and engagement campaigns
- Identify and empower power users and champions to accelerate tool adoption
- Improve users' data literacy by bridging the gap between data governance, data stewards, and users through standardized definitions and shared educational materials
- Track KPIs, deploy user surveys to drive continuous improvement, and manage user support channels to ensure timely resolution of issues
- Prepare executive summaries and stakeholder updates, and lead cross-functional syncs and escalation forums
Requirements
- 3+ years in product operations, program management, or product management, especially in internal‑tools, reporting, or analytics environments
- Strong understanding of user enablement strategies, adoption frameworks, and stakeholder influence
- Excellent communicator, adept at executive presentations, stakeholder stewardship, and cross‑team alignment
- Highly organized and execution‑oriented; thrives amid ambiguity and evolving priorities
- Comfortable establishing structure where none exists
- Experience with internal tooling, analytics platforms, or data governance is a plus
- Able to quantify project value, define roadmap inputs, and establish metrics that align with business outcomes
- Bachelor’s degree in a relevant field; and/or relevant work experience