The University of Kansas Health System

Manager

• Provide statewide clinical leadership, support, training, and oversight for a network of over 90 healthcare organizations in over 70 counties.
• Ensure consistent implementation of evidence-based clinical protocols.
• Serve as the primary clinical resource, offering consultation, training, and performance feedback to improve patient outcomes.
• Lead, plan, execute, and evaluate the OB simulation training that advances maternal and neonatal safety.
• Travel to participating health organizations to facilitate training sessions.
• Build and maintain strong collaborative relationships with external partners and local leadership teams.

Program Nurse Manager – Care Collaborative

Procurement

• Responsible for troubleshooting, investigation, and ongoing support of end users.
• Triage high volume of assistance requests and resolve issues in a timely fashion.
• Support with integration testing of new features and workflows under general direction.
• Collaborate effectively and professionally with multi-disciplinary teams including information technology, Finance and Accounting, Clinical teams, and representatives of third party applications.
• Lead small projects and use project management methodologies to plan, develop scope, timelines and deploy solutions that align with business priorities.
• Assist in communication of changes to ensure continuity and alignment of solutions that impact the health system.
• Travel to various hospital facilities (clinical and non-clinical) to meet with staff to implement the latest best practice initiatives.

Inventory and Procurement Solutions Liaison

Financial Planning and Analysis

• Contacts the patient or family by phone or in person to ask them questions about sponsorship linkage
• Complies with Medicare/Medicaid rules and regulations
• Screens patients with financial needs and assists them in finding payment resolution for their accounts
• Negotiates settlements, insurance, public assistance, payment arrangements, charity or bad debt
• Updates patient account information and patient demographic information appropriately
• Reviews the account within 1 business day to assure verification and pre-certification are complete and accurate
• Determines possible Medicaid or Disability linkage for patients as needed
• Works daily WQS consisting of all unsecured accounts
• Assists walk-in customers requesting assistance, and customer service calls with questions
• Processes Care Management Team referrals for Sponsorship
• Responsible for Point of Service collections and EPIC documentation when applicable

Patient Financial Advisor – Home Infusion

• Acting as a financial advocate for patients regarding access to their specialty prescription medications.
• Securing authorization for medication through the patient's prescription insurance.
• Seeking copay assistance options for patients.
• Communicating prescription costs and insurance requirements with patients.
• Following up with insurance companies on denials and inquiries as necessary.

Specialty Pharmacy Patient Financial Advocate

Accounting Manager

• Responsible for accurate and timely action on accounts as it relates to specific responsibilities
• Complies with governmental and managed care rules and regulations
• Meet department goals as well as productivity and quality standards
• Attends and actively participates in training and education
• Responsible for coordinating the team’s workload and daily assignments
• Serves as a resource and provides training to staff
• Conducts staff training or education specific to their department workflows
• Leads the team in the absence of the supervisor or upon assignment
• Responsible for other duties or projects which are assigned by Management
• Applies billing rules to research related charges billable to third-party health insurance payers
• Posts payments, refunds and adjustments to accounts within designated time frame
• Completes assigned work queue within designated time frame
• Reviews Explanation of Benefit’s for incorrect and or inconsistencies in reimbursement
• Notifies actions taken on the accounts and verifies, updates insurance as directed

Patient Accounting Representative III

Consultant

• Strategic internal consultant leading employee benefit initiatives to deliver the highest levels of service
• Influence and improve departmental policies and procedures
• Works closely with Benefits Manager
• Develop and manage relationships with our vendor partners
• Create and deploy competitive strategies and objectives to provide effective benefits to employees
• Serve as the lead point of contact and content expert for benefits
• Ensure compliance with State and Federal benefit guidelines
• Network across the organization to build strong partnerships
• Assist and lead fellow benefits consultants and benefit specialists with ongoing administration

Total Rewards Consultant – Benefits Lead

Analyst

• Partnering with ambulatory practices to help achieve optimized patient access to services
• Act as a liaison for all cancer center departments
• Gather, compile, analyze and present information and reports from multiple systems and departments
• Identify access barriers and develop recommendations
• Build within the EPIC environment to enhance the patient experience
• Perform professional, clinical and/or technical competencies of the assigned unit or department
• Obtain, compile, and present data and possible solutions for the Cancer Center

Cancer Center Access Analyst

• Responsible for providing financial assistance to all patients and families throughout the health system
• Assists patients and families to secure payer sources including insurance coverage, Medicaid/Medicare, and other available sources
• Follows the enterprise financial clearance and financial assistance policy and procedures
• Maintains productivity, quality, and customer service requirements according to department policy and procedure
• Contacts the patient or family by phone or in person to ask questions about sponsorship linkage
• Screens patients with financial needs and assists them in finding payment resolution for their accounts