About the role
- Provide information to guests for the purpose of promoting products and securing reservations.
- Identify, research and resolve issues related to customer satisfaction.
- Leverage strong customer service and sales skills to maximize sales opportunities on each travel agent or customer contact.
- Manage incoming calls involving routine client pre-departure inquiries on existing reservations.
Requirements
- At least three years of travel industry or call center experience in a sales capacity required.
- Luxury travel or luxury retailed experience preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer servicesales skillsproblem solving