Account Manager

• Act as the primary point of contact for a portfolio of clients, fostering trust through proactive communication and reliability.
• Lead strategic client calls, ensuring discussions are productive and directly tied to client goals.
• Collaborate with internal practice leads (e.g., paid media, SEO) to develop integrated strategies and reporting presentations.
• Present campaign results and strategic recommendations confidently and clearly.
• Manage client projects using Asana, assigning tasks and ensuring all deadlines are met.
• Coordinate and review work from internal specialists to ensure all deliverables are client-ready.
• Oversee monthly reporting, compiling insights and ensuring accuracy.
• Monitor account performance in platforms like Google Ads and Meta Ads, identifying opportunities or issues.
• Track portfolio growth and identify potential for account retention and expansion.
• Ensure all work is delivered within the contracted scope.

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