WOW Remote Teams

Marketing

• Maintain ongoing communication with clients via email, phone, and virtual meetings.
• Manage projects end to end, ensuring deliverables are completed accurately and on schedule.
• Coordinate internal teams to execute campaigns effectively.
• Monitor satisfaction levels and proactively resolve concerns.
• Identify and de-escalate potential client issues before they impact retention.
• Identify upsell and cross-sell opportunities based on campaign performance.
• Analyze KPIs such as ROI, traffic growth, conversions, and budget usage.
• Present strategic, data-backed recommendations to clients.
• Support campaign planning, implementation, and tracking.
• Align timelines, resources, and deliverables across teams.
• Assist with campaign briefs, documentation, and creative coordination.
• Provide milestone updates and flag potential risks early.
• Oversee onboarding processes and set clear expectations from day one.
• Manage Zoho Desk tickets to ensure timely support responses.
• Maintain detailed documentation and communication records.
• Track and analyze SEO, Google Ads, and Meta Ads performance.
• Investigate performance gaps and recommend improvements.
• Prepare performance reports with actionable insights.
• Communicate campaign strategy clearly to both clients and internal stakeholders.
• Serve as a coordination hub between departments.
• Prepare meeting agendas, document action items, and follow up on next steps.
• Support alignment between marketing initiatives and broader company goals.
• Identify workflow inefficiencies and propose solutions.
• Implement improvements that enhance productivity and campaign outcomes.
• Coordinate with external vendors and partners.
• Review contracts, track payments, and manage relationships.
• Assist marketing leadership with special initiatives.
• Adapt to shifting priorities in a high-growth environment.

Marketing Coordinator

Administrative Assistant

• Handle inbound and outbound patient phone communications professionally and empathetically
• Guide patients through intake processes and follow-up communications
• Collect and organize required documentation and patient information
• Update and maintain electronic health records accurately and efficiently
• Coordinate and communicate with healthcare providers regarding patient matters
• Perform backend administrative tasks to support clinic operations
• Ensure patient inquiries are resolved promptly and thoroughly
• Maintain confidentiality and professionalism in all interactions

Medical Receptionist – Administrative Assistant

SEO Marketing

• Oversee and enhance client Google Business Profiles
• Publish ongoing localized updates and promotional posts
• Track Q&A sections, images, and performance metrics
• Maintain complete accuracy of NAP data and service information
• Update and manage localized website content for client service pages
• Use AI-driven tools to create hyperlocal blog content tailored to real consumer search intent
• Apply on-page SEO best practices with a focus on local optimization
• Implement structured data and backend technical SEO aligned with each platform’s technical capabilities
• Publish localized content across Facebook and Instagram
• Develop engagement-focused posts to strengthen algorithmic trust signals
• Ensure cohesive messaging and branding across all digital channels
• Coordinate and support review generation efforts on approved platforms
• Monitor incoming feedback and escalate notable reviews to internal teams
• Contribute to strategies that preserve strong ratings and consistent responses
• Safeguard and elevate online reputation to improve conversion performance
• Align business information across major directories including Apple Maps, Yelp, Bing, and other relevant platforms
• Ensure consistency in listings to reinforce trust signals for both search engines and AI models
• Identify and correct discrepancies in citations

Local SEO, AI Presence Specialist

Project Manager

• Manage end-to-end SaaS and CRM implementation projects
• Lead needs analysis sessions and document functional requirements
• Build and monitor project timelines and milestones
• Track project health, risks, and overall delivery flow
• Coordinate closely with clients, ensuring timely follow-ups and responses
• Facilitate communication between internal teams and stakeholders
• Maintain accurate documentation and reporting throughout the project lifecycle
• Ensure deliverables align with agreed scope and business objectives

Graphics Designer

• Develop and execute strong visual concepts aligned with branding guidelines and client objectives
• Design high-quality assets for print and digital channels, including marketing materials and brand collateral
• Apply advanced typography principles to enhance brand consistency and readability
• Collaborate with internal teams to refine creative direction and visual messaging
• Ensure all designs maintain a high standard of aesthetic quality and attention to detail
• Manage multiple design projects while meeting deadlines and creative expectations

Graphic Designer

Web Designer

• Design, build, and maintain WordPress-based websites and CMS-driven platforms
• Implement custom layouts, templates, and page structures with strong technical execution
• Manage CMS integrations and ensure seamless functionality across site components
• Optimize website performance, responsiveness, and usability
• Collaborate with internal teams to translate design requirements into functional websites
• Troubleshoot technical issues and apply timely fixes
• Ensure websites follow best practices for structure, performance, and maintainability

Website Designer – Developer

Video Editor

• Edit short-form video content (Reels, Shorts, TikToks) primarily from recorded coaching calls
• Repurpose long-form video recordings into multiple engaging short clips optimized for social platforms
• Add captions, light motion graphics, and basic visual enhancements to improve clarity and retention
• Ensure videos follow social media best practices for pacing, framing, and engagement
• Organize and deliver edited assets in a timely and structured manner
• Collaborate asynchronously with the team to align content with brand tone and objectives

Account Manager

• Act in alignment with the company’s values, vision, and mission.
• Support account leads with day-to-day PR and communications tasks across multiple accounts.
• Research industry award opportunities and assist with award submission preparation and tracking.
• Assist in building, monitoring, and measuring campaign performance, including tracking media coverage, email campaigns, and deliverables.
• Develop performance reports and support analysis of account activities and results.
• Use HubSpot to manage workflows, track tasks, log communications, and support reporting.
• Coordinate creative production and trafficking, including scheduling deliverables, managing timelines, and ensuring follow-through across teams.
• Draft and edit emails, content pieces, and internal communications under the direction of account leads.
• Proofread and quality-check content and creative assets to ensure accuracy, consistency, and brand alignment.
• Order signage, collateral, and other materials from vendors as needed.
• Conduct research for account leads related to industry events, products, services, and trends.
• Join client calls, monitor ongoing correspondence, and provide real-time support.
• Maintain organized records, meeting notes, and agendas for client and internal calls.

Public Relations, Account Coordinator

Account Executive

• Maintain a high-performance work ethic, working Monday through Saturday
• Execute and follow their established and proven sales process consistently
• Participate in daily coaching and training sessions to sharpen sales skills
• Own and manage the full sales pipeline, including disciplined follow-up
• Handle administrative tasks related to sales data and performance tracking
• Collaborate closely with the sales team and contribute to a strong team culture

• Manage client accounts through the TaxDome CRM platform
• Send client emails to request required tax documents, information, and payments
• Track and follow up on unpaid invoices, missing documents, and outstanding tasks
• Regularly update client status and notes in the CRM system
• Send reminders, invoices, and status updates to clients throughout the process
• Alert the lead tax preparer when a client’s account is ready for processing
• Maintain a friendly yet persistent tone in client communications to ensure deadlines are met

• Own and execute SEO strategies across multiple client accounts.
• Perform keyword research focused on search intent and business impact.
• Conduct technical SEO audits and implement recommendations.
• Optimize on-page elements including metadata, internal linking, and site structure.
• Collaborate with content teams to guide SEO-driven content creation.
• Analyze performance using analytics and SEO tools to identify growth opportunities.
• Monitor rankings, traffic trends, and algorithm updates.
• Prepare clear reports and insights for internal stakeholders and clients.
• Continuously test, iterate, and refine SEO strategies based on data.

SEO Specialist

Appointment Setter

• Contact new inbound leads within 60 seconds of submission (this is a non-negotiable KPI).
• Handle both inbound and outbound calls with confidence and professionalism.
• Clearly explain their RTA cabinet offering, including product scope and sales process.
• Strictly qualify leads based on fit, timeline, expectations, and seriousness.
• Book only qualified appointments directly on the design and sales team’s calendars.
• Manage follow-ups, revive dead leads, and conduct cold calls when required.
• Maintain detailed and accurate notes for every interaction in Go High Level.
• Support strong appointment show-up rates and overall sales conversion quality.
• Stay organized and performance-driven while meeting daily and weekly targets.
• Work weekdays and Saturdays as part of the assigned schedule.

• Provide hands-on support for accounting activities, including invoicing, payroll processing, and preparation of Profit and Loss (P&L) reports.
• Manage, update, and maintain accurate financial records within QuickBooks.
• Prepare, analyze, and control financial and operational reports using advanced Excel.
• Ensure accuracy, consistency, and timely delivery across all accounting processes.
• Support hiring and onboarding processes from an administrational and documentation standpoint.
• Manage and organize email communications related to accounting and administrative workflows.
• Collaborate with internal teams to maintain well-structured financial and accounting information.
• Work independently while meeting deadlines with minimal supervision.