WOW Remote Teams

Ecommerce

• Manage and maintain products, collections, and services within Shopify.
• Keep ecommerce projects organized and progressing according to priorities.
• Coordinate with vendors to ensure customer orders are processed and fulfilled accurately.
• Monitor order status and follow up with vendors when necessary.
• Respond to customer emails related to orders or general inquiries when required.
• Schedule and publish social media content across company platforms.
• Generate marketing and social media content using AI-powered tools.
• Assist with ongoing administrative and operational tasks.
• Maintain accurate information across ecommerce platforms.
• Support process improvements that enhance efficiency and organization.
• Track assigned tasks and provide regular status updates.

Part-Time Ecommerce, Project Assistant

Legal Assistant

• Answer and manage incoming phone calls professionally
• Schedule appointments and maintain attorney calendars
• Coordinate communications between clients, attorneys, courts, and third parties
• Prepare legal forms, documents, and transcripts from dictated notes
• Organize legal documentation and maintain accurate records
• Assist with administrative and legal support tasks as needed
• Ensure deadlines, appointments, and follow-ups are completed on time
• Maintain confidentiality while handling sensitive legal information
• Support the legal team with general office coordination and workflow management

Legal Secretary

Public Relations

• Develop and execute digital PR and link-building campaigns focused on acquiring high-quality editorial backlinks.
• Build relationships with journalists, publishers, bloggers, and industry websites through personalized outreach.
• Secure placements including guest posts, expert quotes, listicles, interviews, and editorial mentions.
• Leverage platforms such as HARO, Qwoted, SourceBottle, Featured.com, and similar earned media opportunities.
• Evaluate backlink opportunities based on domain authority, topical relevance, and overall SEO value.
• Write compelling outreach emails and customized pitches that increase response and placement rates.
• Monitor outreach activities, campaign performance, and backlink acquisition using Google Sheets or CRM systems.
• Collaborate with marketing initiatives to strengthen the company's digital presence and organic growth.
• Continuously identify new outreach opportunities and improve campaign performance using data and best practices.
• Manage multiple campaigns simultaneously while meeting deadlines with minimal supervision.

Digital PR, Link Building Specialist

Artificial Intelligence

• Develop and implement Generative Engine Optimization (GEO) strategies to increase visibility across AI-powered search platforms.
• Monitor and evaluate how the company is referenced, cited, and recommended by AI tools including ChatGPT, Gemini, Claude, Perplexity, and Google AI Overviews.
• Identify opportunities to improve AI-generated referrals, citations, and brand mentions.
• Partner with marketing, content, and SEO teams to create assets optimized for both search engines and AI systems.
• Build and execute authority-building initiatives that strengthen the company's digital footprint.
• Secure mentions, citations, and placements on relevant websites, publications, podcasts, and industry platforms.
• Develop relationships with journalists, publishers, bloggers, podcast hosts, and strategic partners.
• Identify guest posting, partnership, media outreach, and podcast opportunities.
• Execute outreach campaigns to acquire high-quality backlinks from authoritative websites.
• Expand the company's presence across business directories, review platforms, industry listings, and trusted online resources.
• Conduct competitor analysis to evaluate backlink strategies, authority-building efforts, and AI visibility performance.
• Research emerging GEO, AI Search, AEO, SEO, and digital authority trends.
• Track performance metrics related to backlinks, referrals, brand mentions, authority growth, and AI visibility.
• Provide ongoing recommendations and strategic insights based on campaign performance and industry developments.

AI Visibility, GEO Specialist

Customer Support

• Manage a high volume of inbound customer calls with a patient and friendly demeanor.
• Provide comprehensive support to clients, addressing issues related to hardware tech support, administrative updates, replacements, and claims inquiries.
• Accurately document all customer interactions and details in their Salesforce CRM system.
• Efficiently problem-solve in real-time while conversing with customers and taking notes.
• Escalate complex issues to the appropriate internal teams when necessary.
• Assist new clients with the onboarding and setup process.
• Answer frequently asked questions and guide customers to relevant resources.

Healthcare Customer Service Representative

Email Marketing Manager

• Build and schedule email campaigns inside HubSpot
• Create and edit email templates while maintaining brand consistency
• Review campaigns carefully to ensure accuracy in formatting, links, segmentation, and scheduling
• Support campaign testing and quality assurance before launch
• Assist with organizing email assets, lists, and workflows within the CRM
• Collaborate with internal teams to execute marketing initiatives efficiently
• Monitor campaign performance and support reporting efforts
• Help maintain organized marketing documentation and processes
• Assist with A/B testing initiatives when applicable
• Support ongoing optimization of email marketing strategies

Part-Time Ecommerce, Project Assistant

Legal Secretary

Digital PR, Link Building Specialist

AI Visibility, GEO Specialist

Healthcare Customer Service Representative

Email Marketing Assistant