The Premier League

Security Operations

• Delivering projects and initiatives to identify, develop and implement operational measures to improve match day safety, security and operations in the Premier League
• Project management work, in collaboration with the Policy and Social Impact department’s strategy and planning team
• Leading the delivery of external events and conferences throughout the year, including stakeholder engagement, logistics, devising suitable focus topics etc.
• Managing and analysing the Premier League’s safety security and data records to ensure priorities can be identified easily and escalated for action in the short and long term
• Working with the Premier League communications team to respond to high profile events as they develop
• Promoting and maintaining good practice sharing and collective problem solving across clubs
• Representing the safety, security and operations team at relevant internal and external meetings and working groups
• Responding quickly to any safety, security and service issues as they arise and escalate priorities efficiently through internal management structures
• Managing reciprocal initiatives / visits and projects with other leagues and competitions
• Working closely with the team’s data analyst in the preparation and communication of materials for clubs, Premier League staff and external stakeholders

Senior Safety and Security Operations Manager

Ecommerce

• Manage the Premier League’s eCommerce platform (shop.premierleague.com) and merchandise sold at international events
• Manage day-to-day relationships with online and onsite retail partners and agencies
• Report on retail operations, including Quarterly Business Reviews with retail partners and retail budget tracking
• Collaborate with partners and internal teams to optimise marketing across SEO, SEM, paid media, email, CRM and affiliate programmes to drive traffic, conversion and retention
• Manage product catalogue across retail touch points and work with Brand, Partnership and Licensee teams on product design and licensed product opportunities
• Ensure product design resonates with fans and run focus groups where appropriate
• Ensure retail partners adhere to Premier League policies (e.g. ethical sourcing, modern slavery)
• Coordinate UX/UI optimisation, customer experience, and utilisation of customer, behavioural and transactional data to inform retail strategy
• Develop and execute event retail plans with Events & International Engagement, including store set-up, merchandising and coordination with clubs, partners and venues
• Support development of long-term retail strategy and identify opportunities for expansion and innovation

Merchandise and eCommerce Manager

Financial Planning and Analysis

• Provide executive support to the CFO including diary management, travel arrangements, meeting papers and briefing documents
• Manage expenses and invoices and act as proxy for CFO’s company credit card
• Work collaboratively with the Premier League Executive Assistant team
• Assist with preparation of reports, presentations and other documentation following corporate brand guidelines
• Manage hospitality submissions, allocations, and logistics and draft correspondence on behalf of the CFO
• Manage day-to-day insurance queries, maintain correspondence with insurance broker, log and track insurance claims, and administer annual insurance renewal process
• Provide administrative support to the Finance Team including event planning (annual CFO meeting), holiday cover for Accounts Payable, and filing/archive systems
• Organise team meetings, prepare agendas, manage HMRC certification, and coordinate hospitality requests across departments
• Assist with withholding tax certificate requests, collect Club submissions, act as proxy for Director of Finance’s company credit card
• Assist with MS Office tasks, manage company-wide staff charitable donations, and arrange travel for the team

Executive Assistant to the Chief Financial Officer

Manager

• Drive and enhance relationships and collaboration with Club personnel specific to the Premier League’s Digital Media strategy and its commitment on delivering value to Clubs
• Manage day-to-day direct communication strategy and liaise with key internal and external stakeholders to promote the Premier League’s and partner products
• Account management: manage overall relationships with Clubs relating to digital matters and aid the wider Digital Media department to collaborate and deliver value with and for Clubs
• Strategic implementation: drive understanding amongst Clubs of the benefit of the Premier League’s referral strategies and provide guidance on how to best take advantage
• Lead organisation of three key workshops across the season to meet with Clubs and relay Premier League Digital performance against KPIs
• Support on key market activations and on-ground opportunities to grow fanbase and reach new fans
• Report into the Head of Partnerships & Distribution and work closely with the Digital Media team and broader business to turn opportunities into reality

Digital Club Engagement Manager

Administrative Assistant

• Deliver and implement day-one operational plans for the new Premier League Studios site
• Roll out guest and visitor management procedures, including reception and access control
• Set up office supplies, equipment, and consumables across all areas
• Hire, onboard, and train Reception, Security, and Office Services staff
• Create team rotas, shift patterns, and service workflows
• Coordinate signage, wayfinding, and workspace allocations
• Support final setup of tech systems like access control and room booking
• Conduct readiness checks and resolve any operational gaps
• Plan and deliver orientation for incoming teams
• Act as the main contact for internal teams and suppliers during mobilisation
• Lead the day-to-day operations of the Olympia London facility, ensuring efficiency, safety, and high presentation standards
• Manage all Office Services team members with a focus on collaboration, service excellence, and team development
• Oversee reception, visitor management, mail handling, office logistics, health & safety compliance, and contractor coordination
• Maintain oversight of building security, liaising with suppliers and internal teams to uphold security protocols and access controls
• Monitor service performance, gather feedback, and implement continuous improvements

Senior Office Manager

Social Media Manager

• Report into the global Head of Fan Development (London) and the Managing Director – U.S.; work closely with global Digital Media team
• Manage delivery of the Premier League’s content and product offerings in the U.S.
• Day to day management of localised content and operated social media channels in the U.S., understanding cultural context and exploring new distribution opportunities
• Day to day management of efforts to reach and acquire new fans to the PL Media estate in U.S., contributing to targets for Premier League O&O channels globally and locally
• Oversee the developing creator programme in the U.S., ensuring best-in-class output aligned to brand and values
• Build and strengthen relationships with social media platforms in the U.S. to benefit from new product releases and advancements
• Support influencer and talent management with a fan-led approach to attract younger audiences
• Scope and define additional localised content and collaboration opportunities with colleagues across teams
• Coordinate monthly reporting for localised channels, ensuring clarity of objectives and KPIs
• Support colleagues with analysis and education of the Premier League’s operated channel audience in the U.S. to shape strategies
• Support development and delivery of the Premier League’s Future Fans strategy to engage younger audiences
• Support on key market activations and on-ground content delivery with clubs, broadcast licensees and brand partners

Social Media and Content Manager

Paralegal

• Provide general legal and administrative support to the Premier League’s Enforcement team
• Assist with enforcement against commercial premises showing unauthorised broadcasts in the UK, including civil litigation management and strategy
• Maintain and manage key internal records to support ongoing legal cases worldwide
• Help identify and prioritise key targets for enforcement actions
• Draft legal documentation including Powers of Attorney and cease and desist letters
• Contribute to management of the anti-counterfeiting programme and organise industry events
• Advise on trademark portfolio and support actions combating discriminatory and threatening online abuse

Enforcement Paralegal

Data Analyst

• Collaborate with the Senior Data & Analytics Manager to compile, clean, and organise datasets from various sources.
• Ensure data accuracy, consistency, and quality across reporting outputs and data pipelines.
• Analyse user acquisition, behaviours, and engagement across the Premier League’s digital platforms and key channels.
• Analyse marketing campaigns across Organic and Paid channels, measuring effectiveness and identifying optimisation opportunities.
• Develop audience segmentation models and contribute to targeted audience building for campaigns and personalised experiences.
• Develop attribution models to assess the impact of channels, campaigns, and touchpoints on user conversion and engagement.
• Assist in the growth of the Premier League’s first-party data, contributing to data acquisition and CRM integration efforts.
• Provide insights to support the League’s social media reach, audience segmentation, and fan targeting strategies.
• Support development of Power BI dashboards and a suite of regular reports to support internal and external stakeholders.
• Deliver insights and reporting to support commercial partnerships.
• Contribute to market and competitor benchmarking to contextualise performance and inform strategic planning.
• Champion the use and value of data-informed insights throughout the business.