The N2 Company

Social Media Manager

• Set up and manage Facebook and Instagram accounts for magazine publishers, keeping branding consistent.
• Help create, schedule, and post social media content based on the content calendar and marketing needs.
• Research and suggest new, engaging social media ideas to connect with the audience and grow the brand.
• Review social media posts to ensure they align with brand messaging and are error-free.
• Monitor and evaluate marketing results while sharing ideas for enhancing performance.
• Manage the marketing inbox, responding quickly to team questions and resolving issues.

Social Media Marketing Intern

Designer

• Layout and design a large volume of pages of nationally distributed magazines.
• Work in a high-speed, deadline-intensive setting.
• Adhere to accuracy, brand, and quality standards.
• Have a “We, Not Me” mentality as a member of a team of designers.

Publication Designer

• Create clean, visually engaging advertisements using client-provided copy and assets in Adobe Illustrator.
• Deliver high-quality design work quickly and accurately while consistently meeting daily and weekly production goals.
• Ensure all ads meet established team standards, brand guidelines, and technical specifications.
• Partner with full-time Designers to maintain design consistency and uphold overall quality across projects.
• Communicate clearly and professionally in writing, demonstrating a strong customer-service orientation.
• Accept and apply constructive feedback to refine designs and improve workflow efficiency continually.
• Contribute to a positive, collaborative, and high-performing team environment.

Advertising Design Intern

Analyst

• Collaborate with developers, product owners, and business users to turn complex requirements into clear, workable stories.
• Stay ahead of the curve by exploring and implementing the latest QA tools and industry best practices.
• Champion continuous improvement by recommending ways to refine and optimize our development lifecycle.
• Empower the team by driving the adoption of effective QA tools and processes.
• Craft comprehensive testing plans to ensure our most critical features are delivered with excellence and precision.

Software Quality Analyst

Field Engineer

• Assist Area Directors develop their skills while building one-on-one relationships with them.
• Train Area Directors in our processes and procedures via phone conferences.
• Respond to a steady stream of questions, concerns, complaints, and everything in between via phone and email with both Area Directors and their advertising clients.
• Work both individually and within a small, close-knit team to solve problems.
• Answer incoming phone calls to cover current staffing pattern needs.
• Brainstorm and implement ways to be proactive in your role to reduce reactiveness in engaging with Area Directors.
• Collaborate with our Design team to help Area Directors understand our design process and administrative tasks.

Field Support Specialist

Customer Success Manager

• Deliver responsive, high-touch service that drives renewals and grows partnerships across print and digital platforms.
• Provide white-glove support for clients and Area Directors, ensuring smooth, consistent communication.
• Gather assets, set up campaigns accurately, and stay connected post-launch with regular check-ins.
• Keep CRM and billing information up to date and resolve account or payment questions quickly.
• Renew clients, identify upsell or cross-sell opportunities, and proactively prevent churn.

Digital Client Success Manager

Recruitment

• Conduct high-quality franchise candidate interviews that drive conversion and protect brand standards.
• Manage and advance the candidate pipeline to meet conversion and award expectations.
• Maintain ATS and CRM data integrity to support forecasting and visibility.
• Re-engage dormant and legacy candidates to generate additional interview volume.
• Monitor personal performance metrics and provide funnel feedback to leadership.