The Lettings Hub

Account Manager

• Identifying and prioritising high-value tech partnerships and opening senior-level doors.
• Owning end-to-end negotiation of revenue models, attribution, and commercial terms that actually deliver P&L impact.
• Working with Product to define MVP integrations and Sales & Marketing to ensure partnerships translate into a live pipeline.
• Ensuring every partnership solves a genuine customer pain point, is technically feasible and stands up to commercial scrutiny.

Partnerships Lead

• You will be responsible for managing Goodlord’s accounts and driving growth through strategic up-selling and retention initiatives.
• Focus on customer retention and growth, working closely with customers to understand how we can improve key products and up-selling additional products and features.
• Managing both direct customer relationships with your own accounts, and working with a pool of shared customers but still maximising the opportunity they provide us.
• Using data to communicate and educate our customers, through account reviews and other contact points that ultimately tie into our and their wider sales strategies.
• Collate and provide clear and consistent customer feedback internally, to support our business strategy in improving customer experience

Partnerships Lead

Account Manager – SME