The J.M. Smucker Co.

Growth Marketing

• Create and execute advanced pricing analytics and models across all elements of the mix to uncover mutual growth opportunities across the FH&S portfolio
• Deliver RGM Analysis and align with cross functional teams (Brand, Finance, Supply Chain, Insights, etc.)
• Create hypotheses that will enable revenue growth over a 3-5 year horizon
• Partner on pricing and trade strategies for innovation and seasonal items
• Support the creation of execution plans and selling stories
• Lead the development and implementation of advanced analytical tools
• Identify key areas of opportunity for stakeholder management and recommend plan to address

Senior Analyst, Revenue Growth Management

Analyst

• Cultivate relationships and learn the business
• Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality.
• Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need.
• Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities.
• Understand the process, systems and data landscape in the business areas, including security and compliance needs.
• Initiate, manage and deliver projects
• Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades.
• Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans.
• Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps.
• Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement.
• Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design.
• Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design.
• May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker.
• Support and maintain new and existing solutions
• Serve as point of contact for business partners regarding system access and support and periodically meet to review progress.
• Engage adjacent ITP teams where additional skill sets and knowledge are required.
• Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors.
• Strengthen the Business Analysis community
• Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession.
• Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly.

Lead Analyst, IS Business Analysis – PLM Specifications

• Responsible for pricing and promotional strategies across the entire Dog Snacks portfolio, with specific focus on the Milk-Bone brand and Seasonals business
• Lead the execution of the RGM growth plans while working closely with Sales, Finance, Customer Commercialization, Brand Marketing, and other key cross functional stakeholders
• Develop and strengthen RGM modeling that enables high quality insights and best in class execution
• Support the creation of RGM strategy that will unlock revenue growth over a 3-5-year horizon including identifying trends or opportunities for sustainable growth (LRP)
• Lead the modeling and execution of Pricing Actions, Price Pack Architecture, and other RGM related activities
• Identify business synergies aligning with various cross functional teams (CCB, NRO, Sales, Marketing, Finance, Supply Chain, Insights)
• Lead cross functional meetings to share hypotheses and strategic opportunities
• Collaborate with other members of the RGM teams across business units to support the development of new capabilities
• Support financial analysis projects as needed including P&L modeling, financial budget review, optimization activities, and account level review
• Develop and support one direct report – Associate Lead, Pet Revenue Growth Management (dog snacks support)
• Report to Director, Pet Revenue Growth Management

Lead, Revenue Growth Management – Pet

Outside Sales

• Be responsible for volume, distribution, profitability of our Away from Home (Foodservice) products
• Focus efforts against key operators primarily within the Non-Commercial channel and Foodservice distributors within your territory
• Meet and exceed profit objectives, volume quotas, and equipment & service targets for Away from Home Beverage in your geography
• Establish and maintain relationships within distribution and the non-commercial channel (both unit and headquarter level)
• Train and work on a cooperative basis with distributor sales organizations
• Maximize profitable beverage sales opportunities through effective use of national/regional/local programs, marketing promotions and distributors
• Develop basic business plans and lead your territory’s execution of business results
• Identify operators and maintain and manage an active pipeline
• Make sound customer business decisions based on customer opportunity, profitability and volume resulting in profitable growth
• Call on key, existing Operators to maintain and grow all strategic categories
• Effectively manage and maximize beverage equipment placements and product throughput to maximize ROI
• Work cross functionally to deliver the business results
• Execute plans and programs to achieve maximum sales volume and operating profit objectives while controlling costs and operating within budget
• Identify and challenge status quo based on changes in market, industry and competitive situations that offer opportunity for profitable growth

Territory Sales Manager – Away from Home, Foodservice Sales Team

Human Resources

• Lead employee and labor relations strategies that shape a positive workplace
• Advise leaders on complex employee matters
• Oversee investigations and support union negotiations
• Drive initiatives that strengthen engagement and compliance
• Serve as the primary point of contact for operations leaders, HR professionals, and employees on employee relations matters
• Collaborate with regional/site HR managers, Compliance, Legal, and Corporate Employee Relations teams
• Finalize outcomes of investigations and implement corrective action
• Develop and deliver appropriate employee education and training applicable to ER philosophies
• Address performance-related concerns with site leaders
• Analyze employee relations issues to identify trends and inform action steps
• Interpret and administer existing labor contracts
• Serve as the main point of contact for escalated grievances and arbitration preparation
• Provide guidance during contract negotiations and prepare training for employee relations
• Support during company mergers, acquisitions, divestitures, and site closures

Manager, Employee & Labor Relations

Security Engineer

• The Project Manager is responsible for the overall coordination, execution, control, and completion of multiple strategic IS projects supporting the business within the IS Infrastructure and Security shared services organization.
• Projects may include Infrastructure modernization, cloud migration, cybersecurity initiatives, acquisitions/divestitures, disaster recovery planning, and/or identity and access management.
• The Project Lead must lead and inspire the team through successes and challenges, serving as a point of escalation for technical and security issues, and escalating appropriately to project stakeholders.
• Model quality and consistency in execution, seeking and providing feedback on what is working well and what is not.
• Deliver project scope (people, process, and technology) on time and on budget, following scope change request processes throughout the project lifecycle.
• Leverage standard project methodologies (Waterfall/Agile Scrum) and manage projects in support of triple constraints.
• Support and enforce standards and methodologies around infrastructure design, security controls, project management, and change management.
• Influence and drive adoption of modern processes, toolsets, and patterns within and beyond the immediate team (e.g., cloud, automation, AI, zero trust, SIEM, endpoint protection).
• Manage project budget, resource allocations, and vendor partnerships.
• Own the completion of all Project RAID items, including plans to mitigate cross-functional risks to project delivery (e.g., security vulnerabilities, system outages).
• Ensure buy-in by key stakeholders of recommended solutions and demonstrate ability to influence customers on decisions impacting IT Infrastructure architectures, business strategy and security posture.
• Champion disaster recovery and business continuity planning, ensuring readiness and compliance with company policies and industry standards.
• Collaborate with IS Security to enforce company security practices and ensure data protection complies with the highest level of information classification.

Project Manager – Infrastructure & Security

Compliance

• Develop, implement, and maintain import and export related procedures to ensure compliance with federal agency requirements and expedite the clearance of product through US Customs and other regulatory agencies.
• Monitor operations and performance of external customs brokers and freight forwarders.
• Conduct denied party screenings and export due diligence reviews of customers, suppliers, and other company business partners.
• Perform regular audits to ensure compliance with import entry, export declaration, and Importer Security Filing requirements.
• Maintain company participation in Government Programs such as CTPAT (Customs Trade Partnership Against Terrorism).
• Provide trade compliance awareness training across the working team to communicate and reinforce compliance processes and procedures.
• Research products to ensure timely and accurate U.S. Harmonized Tariff Schedule (HTS) classifications, partner government agency declarations, and country of origin determinations.
• Serve as the initial point of contact for regulatory officials regarding customs inquiries such as entries, requests for import information, etc.
• Conduct analysis required to qualify products for preferential duty programs, such as USMCA, CAFTA, KORUS, duty drawback, etc. and issue related certificates as needed.

Senior Analyst, Trade Compliance

Events

• Understand and summarize current investment results across the FH&S portfolio through Post Event Analytics.
• Deliver actionable insights and recommendations to the RGM and Commercial teams.
• Partner with cross-functional teams to drive volume and return on investment improvement on customer promotional executions.
• Support the creation of execution plans and selling stories.
• Support RGM team leadership in strategically influencing across the organization.
• Be the FH&S SBA’s resident expert in the Post Event Analytics tools and resources.
• Support the development and implementation of future analytical tools.
• Monitor trade execution activities and proactively identify areas of opportunity by engaging with cross-functional counterparts.
• Understand how the consumer, customer and JMS all benefit from our analysis.

Analyst, Post Event Analytics

• Work with our local Regional Sales Manager and Territory Sales Manager to call on food service operators and distributors with the goal of selling all strategic food and beverage categories
• Work cross functionally (National Accounts, Equipment & Service, Marketing and Finance) to deliver the business results
• Build relationships with external broker partners
• Support in building the sales strategy with critical customers
• Assist in analyzing competitive and internal data to deliver sales results
• Create sales presentations with sales leaders to present to customers
• Train and work on a cooperative basis with foodservice distributor sales organizations, primarily National Account/Healthcare teams

Field Sales Intern – Summer 2026

• Lead our Company’s compliance efforts with U.S. and Canadian Extended Producer Responsibility (EPR) laws
• Drive cross-functional collaboration with R&D, Quality Assurance, Sustainability, Finance, Legal, Procurement, and Information Services
• Serve as the internal expert on EPR, leading cross-functional efforts to meet state compliance and reporting requirements
• Manage projects related to state EPR compliance and reporting
• Represent the Company in interactions with Producer Responsibility Organizations
• Ensure timely and accurate government registrations and packaging-related reports
• Analyze EPR requirements and packaging materials to guide business decisions
• Collaborate with R&D, Finance, and other stakeholders to shape packaging strategies aligned with legal and regulatory standards
• Partner with Company attorneys to interpret laws and assess business impacts
• Stay current on evolving regulations and their implications
• Lead the development and implementation of business processes that support EPR compliance
• Communicate requirements clearly and support process execution
• Work closely with internal teams to maintain and improve compliance systems
• Support system implementations or upgrades tied to regulatory needs
• Advise on other packaging regulations including recycled content mandates, toxics in packaging, chemical bans, and bottle deposit laws
• Represent the Company in industry trade organizations, contribute to policy positions, and support external engagement

Packaging Regulatory Manager

Full-stack Engineer

• Lead the plant Capital Projects Delivery Process and execute initiatives to drive our Company strategy
• Ensure all phases are followed and executed timely and efficiently
• Strong focus on continuous improvement mindset into sustainable practices
• Drive cost effective resolutions across multidisciplinary teams to help maintain/grow our profit margins
• Write project charters and funding requests
• Ensure all phases of the Capital Project Delivery process such as Front-End Engineering and Start Up Management are followed, partnering with engineering firms where applicable
• Lead the development of project cost estimates and manage projects to meet the estimates 80% of the time
• Develop and manage project schedules to meet project objectives 95% of the time; this includes coordinating and monitoring schedule updates in conjunction with engineering, operations, and construction resources
• Establish project practices and procedures including ones related to safety, quality, cost, and schedule
• Manage project changes and the decision-making process
• Drive resolution of key technical issues within the team; ensure all Smucker engineering and code requirements are met
• Understand the key project support systems like Marketplace and Spotfire and is able to utilize these to stay on track and move the project forward
• Clearly communicate project status, outages and watchouts as the primary link between the project team and upper management
• Understand key roles of Smucker employees and contractors and can mesh the two for a seamless project execution
• Lead a multidisciplinary team of engineers, operation leaders, and technicians to successfully execute a project
• Work with operations and product development to determine internal customer needs
• Provide technical support to Project Managers in the areas of project controls, budget, and accounting systems
• Ensure that projects are documented in accordance with good engineering practices
• Help coach and develop Operational Process Engineers

Lead Engineer, Technical Services

Supply Chain

• Design, build and support data interfaces and other technical functions that power Customer Logistics applications (Order Management and Accounts Receivable)
• Deliver programming solutions as an individual contributor, factoring supportability and balancing cost versus benefit
• Lead technical activities for smaller projects and provide input to work plans and estimates
• Author technical specifications and may own full solution design for smaller projects
• Follow documented standards for development, code promotion, and change management
• Instruct junior resources as appropriate
• Own design, construction and execution of technical solution testing including unit, integration and performance tests
• Independently troubleshoot and resolve defects and participate in mock cutover exercises
• Provide troubleshooting and fixes for complex issues, drive root cause analysis and prioritization
• Follow defined support paths and incident management processes to meet SLAs and develop SOPs/knowledge base for technical support plans
• Execute activities to support ongoing maintenance and periodic releases of software
• Contribute to standardized code solutions, automation opportunities and learn/apply modern cloud-based IT concepts

Senior Developer, IS Supply Chain

Manager

• Lead maintenance resources and establish priorities
• Support operating departments’ Technical Leaders, Maintenance Leaders, Planners and Technicians
• Develop team technical acumen and Progressive Maintenance tool use
• Prioritize work effectively through use of a CMMS
• Lead plant facilities team ensuring reliable operations of infrastructure, utilities, buildings & grounds
• Lead maintenance storeroom team
• Manage maintenance shop staffing, skills and equipment
• Lead Site Progressive Maintenance (PM) Pillar and collaborate with corporate PM Pillar Team
• Establish and track KPIs for safety, quality, and efficiency
• Work with Plant Engineer on 5-year Capital Expenditure strategy to upgrade and maintain plant facilities and equipment
• Support HPO vision and work system

Technical Manager

Field Engineer

• Lead the equipment service business for corporations in MA area
• Obtain expert knowledge from training teams to learn the ins and outs of coffee machinery and equipment
• Provide best-in-class customer service to maximize customer satisfaction and retention
• Perform scheduled service on equipment including proactive maintenance, installations, machine removals, asset management, and emergency service requests
• Manage equipment inventories including quarterly warehouse inventory checks and ordering parts as needed
• Document proper procedures including electronic invoices, customer names and contact information, reported quality issues and other related activities
• Drive and maintain a state-of-the-art company vehicle, fully equipped with heated seats, large navigation screen, shelving
• Be available for on-call duties as required by rotational program

Field Service Technician, Coffee E&S

Business Operations

• Lead process assessments with cross-functional business partners to identify improvement opportunities
• Build relationships across the enterprise to enable cooperative achievement of business objectives
• Define high-level problems, determine scope, and ensure alignment to strategic objectives
• Build business cases based on quantified estimates of improved value and reduced costs
• Utilize process improvement tools to identify opportunities and recommend solutions
• Partner with business teams, Robotic Process Automation team, Information Systems partners, HR, and other critical partners to develop executable solutions
• Prioritize project work to focus on most impactful opportunities
• Input to execution strategy including resourcing and timing
• Define business requirements and translate business needs into Functional Design
• Create deliverables such as business process flows, business cases, technical business requirements, statistical process control charts, key learnings, and project plans
• Act as a champion to ensure delivered solutions meet the functional design and ensure testing efforts on complex technical projects
• Ensure stakeholder engagement during all project phases and continually learn and evaluate new tools, processes, and approaches to improve team capabilities

Process Engineer, Business Process Improvement

• Serves as Center of Excellence (COE) for all Labor and Employee Relations supporting Operations/DC field teams
• Leads all labor relations activities across the organization, accountable for developing and executing strategies to support business and financial objectives
• Provides expert guidance and strategic direction on contract negotiations, grievance handling, arbitration, effects bargaining, NLRB compliance, and NLRB charge resolution
• Cultivates and maintains collaborative relationships with local and International Union Representatives and Operations leaders
• Manages 3rd party contractor as chief negotiator and directs outside labor counsel on Labor Matters including arbitrations/ULP’s
• Oversees Employee Relations activities across Operations and DC locations; leads investigations from Company Integrity Portal
• Leads a team of Employee and Labor Relations Managers and a team lead; contributes to ER/LR leadership strategy
• Partners with Director of Employee Relations; supports project work including M&A, pay practices, policy review, benefit changes

Director, Labor Relations

Sales

• Delivering Key Performance Indicators (KPI’s), focused on delivering sales revenue and market share targets for the Convenience Channel
• Directing a broker team and managing convenience chains, independents and distributors within assigned market
• Deliver growth targets for all defined J.M. Smucker product categories
• Create and execute defined annual customer business plans with specific growth objectives
• Contract development, negotiation, and management for renewals of current business and new business
• Plan and execute quarterly business reviews with assigned accounts
• Manage promotional activities to insure effective execution of sales plans
• Maintain existing business (retention) and develop new business (acquisition)
• Travel approx 60% of time (2 nights/week) for face to face customer and broker relationships
• Manage Trade and departmental spend budgets and P&L/margin targets
• Cross-functional collaboration with Legal, QA, Customer Marketing, Channel Commercialization, Accounting and Revenue Growth Management

Regional Sales Manager – C-Store Sales

• Maintain and manage the Quality Management System (QMS) and related databases (ATS, CAPA, Hold, Quality Docs)
• Write, update, and review quality documents, procedures, policies and business processes to ensure compliance with regulations and certifications (FSMA, BRCGS, GFSI)
• Serve as owner/administrator for ETQ Document Control Reviewer, QA Portal SharePoint site, Site Bioterrorism Registrations, Corporate QAKE, Corporate Quality Scorecard
• Assist in managing quality software system platforms, perform administrative tasks, maintenance, and troubleshooting
• Manage and develop direct report responsible for sales support of customer complaints, requests and shelf-life extensions
• Back-up lead for corporate crisis team and member of corporate food defense team
• Support and participate in the Corporate QA audit team in Smucker facilities
• Coordinate PCQI course offerings with Smucker PCQI lead instructors
• Member of Corporate Quality Pillar team and support monthly QA Pillar/QA Manager calls
• Travel to support plant issues as needed (up to 15% annually)

Manager, Quality Systems

Account Manager

National Account Manager for Target/Meijer Sweet Baked Snacks category
Own and manage strategic planning through internal and external cross functional collaboration
Deliver top-line sales and bottom-line profit targets through annual planning, execution, and comprehensive business management
Sales lead for the Sweet Baked Snacks strategic business unit to drive profitable sales growth
Financial acumen: manage sales deducts, customer profit, and value from volume/price/mix analysis
Negotiate using planning and communication best practices
Build long term business and leadership to elevate ideas
Cross functional collaboration and business management
Build/maintain relationships within key customers and internal constituents
Develop strategies to drive brand/category growth and achieve/exceed sales/profit goals
Own and lead negotiations for joint business planning activities and new items
Influence customers with fact-based presentations
Support and collaborate with Supply Chain to drive solutions and efficiencies
Leverage Omni Marketing to drive brand equity and KPIs
Manage everyday business execution: customer forms, item/deal setup, online content, logistics, inventory
Own annual business planning activities and perform in-depth analysis of sales and profit components
Work with point-of-sale data to manage and inform strategic/tactical plans
Manage internal sales systems impacting promotions, deductions, forecast
Effectively manage trade budget and visibility
Forecast monthly and quarterly sales for production planning
Ad-hoc financial and data analysis, including pre/post event analysis
Drive business process improvements via cross-functional partners

National Account Manager, Sweet Baked Snacks, Retail Sales

•Responsible for volume, distribution, profitability of Away from Home products and building customer relationships in territory
•Focus on key operators in Non-Commercial channel and Foodservice distributors
•Meet and exceed profit objectives, volume quotas, and equipment & service targets
•Establish relationships within distribution and non-commercial channel at unit and headquarter level
•Train and cooperate with distributor sales organizations
•Use national/regional/local programs, marketing promotions and distributors to maximize sales
•Develop basic business plans and lead territory execution
•Identify operators and manage active pipeline
•Manage and maximize beverage equipment placements and product throughput
•Work cross functionally to deliver results
•Execute plans to achieve sales volume and operating profit objectives while controlling costs
•Identify and challenge status quo for profitable growth
•Navigate multiple technology and systems/tools to manage pipeline and assets
•Responsible for profitable qualified asset placements (beverage equipment)