The J.M. Smucker Co.

Manager

• Maintain and manage the Quality Management System (QMS) and related databases (ATS, CAPA, Hold, Quality Docs)
• Write, update, and review quality documents, procedures, policies and business processes to ensure compliance with regulations and certifications (FSMA, BRCGS, GFSI)
• Serve as owner/administrator for ETQ Document Control Reviewer, QA Portal SharePoint site, Site Bioterrorism Registrations, Corporate QAKE, Corporate Quality Scorecard
• Assist in managing quality software system platforms, perform administrative tasks, maintenance, and troubleshooting
• Manage and develop direct report responsible for sales support of customer complaints, requests and shelf-life extensions
• Back-up lead for corporate crisis team and member of corporate food defense team
• Support and participate in the Corporate QA audit team in Smucker facilities
• Coordinate PCQI course offerings with Smucker PCQI lead instructors
• Member of Corporate Quality Pillar team and support monthly QA Pillar/QA Manager calls
• Travel to support plant issues as needed (up to 15% annually)

Manager, Quality Systems

Sales

• Delivering Key Performance Indicators (KPI’s), focused on delivering sales revenue and market share targets for the Convenience Channel
• Directing a broker team and managing convenience chains, independents and distributors within assigned market
• Deliver growth targets for all defined J.M. Smucker product categories
• Create and execute defined annual customer business plans with specific growth objectives
• Contract development, negotiation, and management for renewals of current business and new business
• Plan and execute quarterly business reviews with assigned accounts
• Manage promotional activities to insure effective execution of sales plans
• Maintain existing business (retention) and develop new business (acquisition)
• Travel approx 60% of time (2 nights/week) for face to face customer and broker relationships
• Manage Trade and departmental spend budgets and P&L/margin targets
• Cross-functional collaboration with Legal, QA, Customer Marketing, Channel Commercialization, Accounting and Revenue Growth Management

Regional Sales Manager – C-Store Sales

Outside Sales

•Responsible for volume, distribution, profitability of Away from Home products and building customer relationships in territory
•Focus on key operators in Non-Commercial channel and Foodservice distributors
•Meet and exceed profit objectives, volume quotas, and equipment & service targets
•Establish relationships within distribution and non-commercial channel at unit and headquarter level
•Train and cooperate with distributor sales organizations
•Use national/regional/local programs, marketing promotions and distributors to maximize sales
•Develop basic business plans and lead territory execution
•Identify operators and manage active pipeline
•Manage and maximize beverage equipment placements and product throughput
•Work cross functionally to deliver results
•Execute plans to achieve sales volume and operating profit objectives while controlling costs
•Identify and challenge status quo for profitable growth
•Navigate multiple technology and systems/tools to manage pipeline and assets
•Responsible for profitable qualified asset placements (beverage equipment)

Territory Sales Manager, Away from Home Sales

Account Manager

National Account Manager for Target/Meijer Sweet Baked Snacks category
Own and manage strategic planning through internal and external cross functional collaboration
Deliver top-line sales and bottom-line profit targets through annual planning, execution, and comprehensive business management
Sales lead for the Sweet Baked Snacks strategic business unit to drive profitable sales growth
Financial acumen: manage sales deducts, customer profit, and value from volume/price/mix analysis
Negotiate using planning and communication best practices
Build long term business and leadership to elevate ideas
Cross functional collaboration and business management
Build/maintain relationships within key customers and internal constituents
Develop strategies to drive brand/category growth and achieve/exceed sales/profit goals
Own and lead negotiations for joint business planning activities and new items
Influence customers with fact-based presentations
Support and collaborate with Supply Chain to drive solutions and efficiencies
Leverage Omni Marketing to drive brand equity and KPIs
Manage everyday business execution: customer forms, item/deal setup, online content, logistics, inventory
Own annual business planning activities and perform in-depth analysis of sales and profit components
Work with point-of-sale data to manage and inform strategic/tactical plans
Manage internal sales systems impacting promotions, deductions, forecast
Effectively manage trade budget and visibility
Forecast monthly and quarterly sales for production planning
Ad-hoc financial and data analysis, including pre/post event analysis
Drive business process improvements via cross-functional partners

Manager, Quality Systems

Regional Sales Manager – C-Store Sales

Territory Sales Manager, Away from Home Sales

National Account Manager, Sweet Baked Snacks, Retail Sales