The J.M. Smucker Co.

Account Manager

• Develop and implement annual business plans
• Work closely with clients and internal teams
• Lead strategic initiatives informed by consumer data
• Secure distribution of the full Smucker product range

Bilingual, Key Account Manager – Metro and Giant Tiger

Project Manager

• Acts as the Project Manager (PM) for assigned large, complex IS application development and packaged software implementation projects
• Delivers project scope (people, process, and technology) on time and on budget
• Leverages standard project methodology and manages projects in support of Triple Constraints
• Manages project budget and resource allocations
• Creates deliverables such as test plans and project plans
• Defines resource requirements by project (type, amount, timing)
• Supports and enforces standards and methodologies around business process development, project management and change management
• Facilitates business requirements based on business needs and gaps collaboratively with Subject Matter Experts
• Facilitates business process improvements through discussion, facilitation, process modeling, etc.
• Assists in defining business metrics to manage and improve processes
• Ensure buy-in by key stakeholders of recommended solutions
• Highlights process changes and provides input on potential impact to the organization and/or roles and participates in People Change Management deliverables

Project Manager, PMO

Analyst

• Act as a primary point of contact between business areas and IS
• Support business areas with new project generation and prioritization
• Facilitate Work Review Meetings with business partners to drive clear prioritization and advocate for customer needs
• Consult with business SMEs to document existing processes and propose improvements in the spirit of continuous improvement
• Consider ways to help the business be more efficient and effective in their work, driving toward understanding of root cause for pain points
• Define business requirements and translate needs into functional designs in collaboration with development teams
• Create deliverables such as business process flows, business requirements, test plans, test scripts, cutover plans, and key learnings
• Own the design, construction, and execution of test cases/business scenarios
• Highlight process changes, identify risks, and ensure compliance with audit and security controls
• Manage small- to medium-sized projects leveraging existing technologies or capabilities
• Apply standards and methodologies around business process development, project management, and change management (Agile and Waterfall)
• Maintain and create Standard Operating Procedures (SOPs) and cross-train team members for coverage
• Identify opportunities to reduce complexity, automate, standardize, and decrease technical debt
• Escalate issues with vendor services to minimize business impact
• Engages in continuous education of the business analysis profession by participating in the BA COE as a member and contributor

Senior Analyst, IS Business Analysis

Engineer

• Support, lead, or manage larger automation, controls, and technology projects at manufacturing sites, including possible installation oversight.
• Collaborate with engineering and operations leaders from feasibility through startup and CQV (commissioning/qualification/verification).
• Apply, maintain, and develop engineering standards to ensure consistency and compliance with NFPA 70, NFPA 70E, NFPA 79, NEC, OSHA 1910.
• Communicate standards, guidance, and recommendations to engineering and controls personnel at the sites.
• Work closely with vendors to establish accurate quotations and resolving issues when needed.
• Provide C&IS support to operations, ensuring alignment with business objectives.
• Understand current automation and technology state and drive targeted improvements, reapplications, and emerging technologies as part of the greater Operations Technology Team.

Principal Controls Engineer

• Lead and support automation, controls, and technology initiatives across multiple manufacturing sites
• Set and maintain engineering standards, engage vendors to drive innovation, and provide corporate technical support
• Collaborate closely with plant leadership, engineering, and operations teams
• Accelerate automation and technology through smaller, less complex projects that deliver impactful improvements
• Support, lead, or manage smaller automation, controls, and technology projects at manufacturing sites
• Collaborate with engineering and operations leaders from feasibility through startup and CQV (commissioning/qualification/verification)
• Apply, maintain, and develop engineering standards to ensure consistency and compliance with NFPA 70, NFPA 70E, NFPA 79, NEC, OSHA 1910
• Communicate standards, guidance, and recommendations to engineering and controls personnel at the sites
• Work closely with vendors to establish accurate quotations and resolving issues when needed
• Provide C&IS support to operations, ensuring alignment with business objectives

Lead Controls Engineer – TSO

• Sales lead for the Sweet Baked Snacks strategic business unit
• Drive profitable sales growth for both Smucker and Customer
• Build and maintain relationships within Key customers – Target/Meijer
• Develop strategies to drive brand/category growth and achieve or exceed sales/profit goals
• Influence Customer partners to implement solutions through fact-based presentations
• Support and collaborate with Supply Chain team to drive solutions and efficiencies
• Own annual business planning activities
• Perform in-depth analysis of sales and profit components
• Manage internal sales systems

National Account Manager – Target/Meijer, Sweet Baked Snacks

Full-stack Engineer

• Independently manage and execute development and optimization initiatives within formulation and process functions.
• Develop Advanced understanding associated with one or more disciplines within FH&S: Uncrustables, jams, jellies & spreads (JJP) and peanut butter, including roasting and roaster validation expertise
• Utilize conceptual and practical expertise in formulation, process engineering and related disciplines in product development and optimization
• Manage specifications and changes with associated testing or project work, as needed.
• Continuously demonstrates expertise to analyze data trends and execute data mining exercises
• Provide technical mentoring and collaboration within the TSO department and Plant Operations to drive continuous improvement
• Serve as a sought-after technical resource for food technologists and process engineers
• Advocate for increased standardization across ingredients, transformations, and equipment
• Lead and deliver capital projects as needed; support capital projects led by plant or SBA engineers
• Design out defects (quality/cost/loss) in the early phases of projects
• Design and execute qualifications with suppliers, production facilities, and contract manufacturers
• Execute proof of concept and recommendation of new technologies supporting formulation, process, and food safety improvements
• Develop highly collaborative relationships with technical functional teams.
• Communicate project status/updates effectively and timely to peer stakeholders and leadership.
• Seek opportunities to incorporate reliability/productivity upgrades into project scope and designs.
• Interface with Technical Food Safety resources to incorporate improved product protection elements associated with SBA Processing systems
• Review and provide input to process and formulation solutions proposed for initiatives, including potential problem analysis for scale-up
• Support R&D, QA, and Operations with statistical analysis functions for food safety, analytical science, and R&D projects.

Lead Engineer – TSO, FH&S

Data Scientist

• Partner with internal stakeholders to better understand their business needs
• Build advanced quantitative/statistical/machine learning algorithms
• Perform analyses on a variety of datasets to identify trends, patterns, correlations/correlations and predict future business outcomes
• Build and deploy prototype solutions to showcase ideas and proof of concepts
• Perform validation, testing, and documentation of newly developed predictive models
• Assist in maintaining existing models and data product
• Facilitate conversations and communicate effectively with team members and business partners
• Responsible for advancing relevant, informative, and user-friendly insights to help influence strategic decisions

Senior Data Scientist

Growth Marketing

• Perform customer program and other ad hoc analysis for National Account customers, and provide recommendations to improve profitability as necessary
• Maintain and communicate Away from Home customer pricing documents
• Maintain Away from Home customer programs within the TELUS trade system
• Calculate or review customer specific trade claims
• Assist with customer bids (RFPs), pricing negotiations, legal agreements and other projects as needed
• Resolve pending deductions and claims related to National Account customers within and outside of the TELUS trade system
• Actively work to identify improvement opportunities to current processes within role

Revenue Growth Management Analyst

Operations

• Act as the key liaison and partner with our Sales Leadership Team to deliver volume and profit goals through effective and efficient execution, processes, and systems.
• Bring external market needs, voice of the customer, and channel knowledge into the long range connected planning process.
• Responsible for category management activities at key distribution partners and select retail-like channels including office supply and cash & carry.
• Coordinate’s sales forecasting, planning, and budgeting processes used within the sales organization.
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.

Director, Sales Operations – Channel Commercialization

• Create and execute advanced pricing analytics and models across all elements of the mix to uncover mutual growth opportunities across the FH&S portfolio
• Deliver RGM Analysis and align with cross functional teams (Brand, Finance, Supply Chain, Insights, etc.)
• Create hypotheses that will enable revenue growth over a 3-5 year horizon
• Partner on pricing and trade strategies for innovation and seasonal items
• Support the creation of execution plans and selling stories
• Lead the development and implementation of advanced analytical tools
• Identify key areas of opportunity for stakeholder management and recommend plan to address

Senior Analyst, Revenue Growth Management

• Cultivate relationships and learn the business
• Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality.
• Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need.
• Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities.
• Understand the process, systems and data landscape in the business areas, including security and compliance needs.
• Initiate, manage and deliver projects
• Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades.
• Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans.
• Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps.
• Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement.
• Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design.
• Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design.
• May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker.
• Support and maintain new and existing solutions
• Serve as point of contact for business partners regarding system access and support and periodically meet to review progress.
• Engage adjacent ITP teams where additional skill sets and knowledge are required.
• Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors.
• Strengthen the Business Analysis community
• Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession.
• Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly.

Lead Analyst, IS Business Analysis – PLM Specifications

• Responsible for pricing and promotional strategies across the entire Dog Snacks portfolio, with specific focus on the Milk-Bone brand and Seasonals business
• Lead the execution of the RGM growth plans while working closely with Sales, Finance, Customer Commercialization, Brand Marketing, and other key cross functional stakeholders
• Develop and strengthen RGM modeling that enables high quality insights and best in class execution
• Support the creation of RGM strategy that will unlock revenue growth over a 3-5-year horizon including identifying trends or opportunities for sustainable growth (LRP)
• Lead the modeling and execution of Pricing Actions, Price Pack Architecture, and other RGM related activities
• Identify business synergies aligning with various cross functional teams (CCB, NRO, Sales, Marketing, Finance, Supply Chain, Insights)
• Lead cross functional meetings to share hypotheses and strategic opportunities
• Collaborate with other members of the RGM teams across business units to support the development of new capabilities
• Support financial analysis projects as needed including P&L modeling, financial budget review, optimization activities, and account level review
• Develop and support one direct report – Associate Lead, Pet Revenue Growth Management (dog snacks support)
• Report to Director, Pet Revenue Growth Management

Lead, Revenue Growth Management – Pet

Outside Sales

• Be responsible for volume, distribution, profitability of our Away from Home (Foodservice) products
• Focus efforts against key operators primarily within the Non-Commercial channel and Foodservice distributors within your territory
• Meet and exceed profit objectives, volume quotas, and equipment & service targets for Away from Home Beverage in your geography
• Establish and maintain relationships within distribution and the non-commercial channel (both unit and headquarter level)
• Train and work on a cooperative basis with distributor sales organizations
• Maximize profitable beverage sales opportunities through effective use of national/regional/local programs, marketing promotions and distributors
• Develop basic business plans and lead your territory’s execution of business results
• Identify operators and maintain and manage an active pipeline
• Make sound customer business decisions based on customer opportunity, profitability and volume resulting in profitable growth
• Call on key, existing Operators to maintain and grow all strategic categories
• Effectively manage and maximize beverage equipment placements and product throughput to maximize ROI
• Work cross functionally to deliver the business results
• Execute plans and programs to achieve maximum sales volume and operating profit objectives while controlling costs and operating within budget
• Identify and challenge status quo based on changes in market, industry and competitive situations that offer opportunity for profitable growth

Territory Sales Manager – Away from Home, Foodservice Sales Team

Human Resources

• Lead employee and labor relations strategies that shape a positive workplace
• Advise leaders on complex employee matters
• Oversee investigations and support union negotiations
• Drive initiatives that strengthen engagement and compliance
• Serve as the primary point of contact for operations leaders, HR professionals, and employees on employee relations matters
• Collaborate with regional/site HR managers, Compliance, Legal, and Corporate Employee Relations teams
• Finalize outcomes of investigations and implement corrective action
• Develop and deliver appropriate employee education and training applicable to ER philosophies
• Address performance-related concerns with site leaders
• Analyze employee relations issues to identify trends and inform action steps
• Interpret and administer existing labor contracts
• Serve as the main point of contact for escalated grievances and arbitration preparation
• Provide guidance during contract negotiations and prepare training for employee relations
• Support during company mergers, acquisitions, divestitures, and site closures