The HOTH

Senior Account Director, Hybrid

The HOTH

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $80,000 - $130,000 per year

Job Level

Senior

About the role

  • Manage portfolio of high-value accounts (>100k ARR) for The HOTH and sister brands
  • Maintain relationships with key decision-makers in mid-market and enterprise companies
  • Deliver presentations and demos, qualify leads, collaborate with Sales leadership
  • Mentor and lead Account Directors; develop client relationships; upsell opportunities
  • Work with CX team to ensure client success and retention; track account health metrics
  • Update CRM with client notes, activities, and wins
  • Ensure growth opportunities through upselling/cross-selling and new services
  • 60% account management; 30% growth opportunities; 10% collaboration and reporting

Requirements

  • 6+ years in account management, client success, or sales (SEO/digital marketing/media experience is a plus)
  • Proven success in keeping high-value clients happy and growing their accounts
  • Relationship-builder who can earn trust and communicate clearly
  • Knows enough about SEO/digital marketing to talk strategy confidently (or can learn quickly)
  • Organized, self-motivated, and able to juggle multiple high-value clients at once
  • Comfortable working toward retention and growth goals — and motivated by a variable comp plan