The HOTH

Account Executive

• Manage portfolio of high-value accounts (>100k ARR) for The HOTH and sister brands
• Maintain relationships with key decision-makers in mid-market and enterprise companies
• Deliver presentations and demos, qualify leads, collaborate with Sales leadership
• Mentor and lead Account Directors; develop client relationships; upsell opportunities
• Work with CX team to ensure client success and retention; track account health metrics
• Update CRM with client notes, activities, and wins
• Ensure growth opportunities through upselling/cross-selling and new services
• 60% account management; 30% growth opportunities; 10% collaboration and reporting

Senior Account Director, Hybrid

Customer Success Manager

• The HOTH is a leading Search Engine Marketing company; HOTH X is a turnkey managed SEO service to help clients improve rankings.
• Role: Client Success Manager; main point of contact for active HOTH X campaigns, handling onboarding calls, SEO research, analytics, reporting, and client satisfaction.
• Ideal candidate: comfortable with phone/video, strong time-management, data-minded; prior client management helpful; no SEO knowledge required; training provided.
• Day-in-the-life: 40% client communication, 25% analyzing data, 10% coordinating with sales/fulfillment/production, 10% team meetings, 10% training, 5% office life.
• Location: Hybrid—Downtown St. Petersburg office; in-office Mondays, Wednesdays, Fridays; remote Tuesdays and Thursdays.

Senior Account Director, Hybrid

Client Success Manager - Hybrid