The Hartford

Claims Specialist

• Manage all aspects of complex, high-value claims
• Provide proactive communications to customers and business partners
• Review and analyze insurance policies and coverage sections
• Write and articulate concise, accurate coverage positions
• Conduct thorough investigations regarding claims and/or lawsuits
• Effectively manage litigation and counsel
• Develop and communicate coverage, liability, and damage assessments
• Offer guidance to leadership via presentations
• Pursue coverage and liability risk transfers
• Attend mediations and trials as needed
• Proactively manage accurate expense, reserve, and financial transactions
• Maintain up-to-date claims metrics
• Leverage AI-powered tools to enhance claim reviews

Claims Specialist – Complex Claims Unit, Bodily Injury

Financial Planning and Analysis

• Own monthly reporting, forecasting, and outlook development for assigned EB business functional expenses
• Drive the development of periodic expense outlooks and the annual operating plan, ensuring assumptions align with business strategy and growth objectives
• Build and present outlook walks that clearly explain changes between forecast periods and articulate underlying drivers
• Review staffing projections and hiring timelines to accurately reflect expense impacts
• Ensure accurate accounting of financials for monthly operating expense reserves and product allocations
• Develop and evolve KPIs, operational metrics, and trend analyses to deepen insight and increase frequency of monitoring
• Partner with the staff modeling team to assess drivers, assumptions, and alternative metrics to support multi‑year outlooks that align to strategic objectives and growth plans.
• Drive continuous improvement in reporting, forecasting, and analytics through automation, advanced tooling, and elimination of low‑value activities
• Leverage existing and emerging technologies to increase FP&A capacity and elevate insights, including planning tools, business intelligence platforms, and data automation solutions
• Contribute to the team’s evolution toward more predictive and prescriptive analytics that provide deeper insight and forward-looking impacts
• Serve as a trusted thought partner to business and finance leaders, framing complex problems and recommending financially sound solutions
• Apply a financial lens to customer and business inputs, using metrics and data to challenge assumptions and drive efficiency
• Translate complex financial and operational information into clear, compelling stories and executive‑ready materials

Employee Benefits Financial Analysis Consultant

Operations

• Define and own the end-to-end performance analytics strategy for Customer Operations and Claims CX, aligned to enterprise goals.
• Establish standardized metrics, KPIs, and performance frameworks across channels (voice, digital, self-service) and claims journeys.
• Lead, mentor, and scale a team of six performance analysts.
• Serve as a trusted thought partner to senior leaders in Contact Center Operations and Claims.
• Translate business questions into analytical approaches and deliver insights that drive measurable outcomes.
• Present complex analyses and performance stories to executive audiences with clarity and impact.
• Oversee operational performance, customer experience, quality, productivity, and cost analytics.
• Identify drivers of customer satisfaction, handle time, cycle time, leakage, rework, and operational variability.
• Lead deep-dive analyses to identify root causes and improvement opportunities across people, process, and technology.
• Drive adoption of advanced analytics (conversational intelligence and AI-enabled insights)
• Partner with EDS to ensure high-quality, trusted, and scalable data assets.
• Enable self-service analytics for business leaders while maintaining strong governance.
• Establish best practices for analytics delivery, prioritization, and stakeholder engagement.
• Ensure data integrity, metric consistency, and alignment with enterprise performance standards.
• Manage roadmap planning, intake, and value realization for analytics initiatives.

Director of Performance Analytics – Customer Operations

Account Executive

• Accountable for achieving or exceeding territory sales plans for new policy issuances, increasing new written premium, enhancing retention rates, and maximizing profitability.
• Builds actionable Territory and Agency Sales Plans that align with our strategic initiatives and financial targets, ensuring success in a high-performance sales environment.
• Leverage advanced data analytics and tools to track plan outcomes, effectively communicate insights, and implement strategic actions.
• Adheres to a disciplined consultative sales process and upholds the consistent execution of Sales Principles, driving success.
• Demonstrates discipline and focus on flow management to ensure adequate flow/bridging with an optimal mix of business to consistently surpass financial targets for both agency and territory.
• Cultivates a comprehensive grasp of the assigned territory, identifying the precise blend and quantity of agents poised to capitalize on market opportunities, aligning seamlessly with sales representatives’ territorial financial goals.
• Develop strategic sales call plans to effectively prioritize and leverage agency contacts and activities, ensuring a consistent and sustainable flow of target market business.
• Conduct impactful in-person or virtual sales meetings to forge and nurture agency relationships with key stakeholders, driving growth, profitability, and client retention.

Senior Personal Insurance Field Sales Rep

Data Scientist

• Support The Hartford’s AI innovation strategy to identify and implement high-end use cases, ensuring alignment with business objectives and emerging industry trends.
• Support cutting-edge AI vision and roadmap for the enterprise to make The Hartford a leader in using AI for the insurance industry.
• Partner with stakeholders internal to the Data Science organization, Technology organization and business organization, aligning with business objectives and driving innovation to improve productivity and efficiency of underwriting and sales efforts.
• Design and build GenAI solutions for tasks such as summarization, question answering, search, data synthesis, etc.
• Apply AI techniques to low frequency, high severity exposures in Specialty Insurance.
• Rapidly prototype with cutting-edge tools, such as VertexAI/Google agent development kit, LangChain/LangGraph, RAG frameworks, HuggingFace, OpenAI APIs, etc.
• Research and recommend noval foundation model options, tools, and libraries to improve solutions in performance and reliability.
• Develop evaluation pipelines for generative outputs using a mix of automatic metrics, human feedback, and llm-as-a-judge methods.
• Collaborate with ML Ops to ensure best practice is followed for scalable training and deployment.

Applied AI Data Scientist

Auditor

• Analyze end-to-end IT & Security service operations and the complex tools and applications that enable them.
• Review and analyze IT governance processes.
• Develop and perform continuous auditing techniques leveraging data analytics and GenAI to provide ongoing insights on the health of the control environment for the Audit Committee of the Board of Directors and Senior Management.
• Engage effectively with first and second lines of defense and all levels of management.
• Participate in all phases of the audit lifecycle—from planning through reporting—including understanding technologies under review.

Senior Technical Auditor

Sales

• Gain Real World Experience
• Help people achieve amazing things such as opening a small business, buying a car or home, and recovering from illness or injury
• Collaborate with sales teams, experienced underwriters, and other leaders
• Hone your underwriting skills
• Provide customers with the right amount of coverage they need to pursue their unique interests

Sales & Distribution Associate

General Counsel

• Provide legal advice on insurance matters
• Draft and review legal documents
• Collaborate with various departments

Assistant General Counsel

Consultant

• Increase sales and grow territory AUM in a very competitive marketplace by calling on financial advisors, key contacts, and conducting seminar presentations and client events
• Develop and implement territory business plans in partnership with internal sales support
• Build strong relationships with Hartford Funds’ strategic partners, registered representatives, and firms
• Effectively leverage data and technology to capture sales and market share
• Provide marketing support and customer service to financial advisors in the assigned territory
• Develop and maintain deep understanding of evolving market conditions and Hartford Funds solutions
• Regularly update advisors on industry trends; anticipate client needs and continuously elevate the client experience
• Support and participate in various conferences and meetings
• Adhere to all compliance regulations and guidelines including use of approved marketing materials, fund prospectus requirements and proper licensing
• Complete administrative tasks (e.g., updating CRM and expense reporting) in a timely manner

Advisor Consultant

Data Engineer

• Develops data architecture plans and drives the plans to fruition in collaboration with Data Owners and Solution Architects, Technology Leads & Data modelers
• Defines and enforces data architecture standards, procedures, metrics, and policies to ensure consistency and adherence processes and ensure that is operational
• Translate advanced business analytics problems into technical and data design approaches that yield actionable recommendations, across multiple, diverse domains; Creates, maintains, and communicates current and target state data architecture for data domains within an assigned subject area
• Guides application development teams in the data design of complex solutions and ensures that teams are in alignment with the data architecture principles, standards, strategies, and target states.
• Facilitates the transition from high level design and supports the project lifecycle with input from management where needed.

Senior Data Architect

Attorney

• Independently handle lawsuits involving premises actions, motor-vehicle accidents, property damage claims and No-Fault claims
• Prepare pleadings, written discovery, reports, motions and briefs in support of defense strategies without supervision
• Independently prepare and present witnesses and evidence at depositions, trials, judicial and administrative hearings, arbitrations and alternative dispute resolutions
• Research, draft, file and argue appellate briefs in reviewing courts on behalf of clients
• Conduct legal research and independently develop and present defense strategies on behalf of clients
• Analyze substantive and procedural legal and factual issues
• Provide effective and timely communications, legal advice and other services to clients and claims customers on legal and factual issues in a technology driven environment
• Communicate with the court, witnesses, opposing counsel and co-counsel in a manner consistent with established office procedures
• Prompt, efficient and effective disposition of assigned cases
• Attend continuing legal education seminars in order to maintain high level of professional expertise.

Senior Staff Attorney

• Conduct complex investigations and extensive claim file reviews on assigned cases
• Determine coverage, draft position letters and communicate the coverage position(s) to insureds, business partners and legal counsel
• Operate within prescribed authority levels to set appropriate expense and indemnity reserves
• Regularly monitor indemnity reserves for any required adjustment
• Develop and implement resolution strategies to achieve high quality outcomes
• Pro-actively manage consultants and/or litigation throughout the case lifecycle
• Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments
• Collaborate with valued business partners to review and address claim trends

Claims Specialist – General Liability

Procurement

• Develop and execute the enterprise-wide strategy for procurement analytics, reporting and data governance.
• Design and implement a robust procurement data governance framework to ensure data quality, consistency and compliance.
• Lead a team of analysts and data professionals to deliver high impact dashboards, reports and to provide predictive insights to identify trends, drivers and opportunities across spend, suppliers, compliance, contracting and savings.
• Partner with IT to maintain and enhance a centralized procurement data platform integrating data from sourcing, purchasing, accounts payable, supplier management and risk systems.
• Define and track KPIs and performance metrics to measure procurement effectiveness and enable continuous improvement.
• Deliver advanced analytics and AI/ML-driven insights to support strategic sourcing, supplier negotiations, and cost optimization.
• Champion the adoption of modern BI tools and analytics best practices across the procurement organization.
• Lead change management and digital transformation initiatives to embed analytics into procurement decision-making.
• Drive ongoing maturity improvements across the procurement analytics lifecycle, including automation, self-service enablement, documentation and continuous improvement of the dashboard portfolio.
• Translate analysis into executive ready narratives that clearly communicate what happened, why it matters, and what actions are recommended, tailored for senior procurement and finance stakeholders.
• Lead, develop and inspire a high-performing, inclusive and future-ready team, balancing high-performance standards with support, coaching and development.
• Foster an environment where accountability, collaboration, curiosity and continuous improvement are core expectations.
• Lead teams through change, new ways of working, and technology adoption with clarity and empathy, maintaining engagement and momentum during periods of change.
• Contribute to ongoing maturity improvements across the procurement analytics lifecycle, including automation, self‑service enablement, documentation, and continuous improvement of the dashboard portfolio.

Assistant Vice President – Procurement Analytics, Reporting

Insurance

• Contract interpretation and identification of key criteria for accurate reinsurance detection.
• Monitors and processes ceded losses and billings in an accurate and timely manner, within a monthly accounting/production cycle, ensuring compliance with all accounting related requirements.
• Reinsurance Loss Recoverable management, cash application, and reconciliations.
• Performs basic to moderately difficult calculations, accountings, reconciliations, and reporting.
• Identifies and investigates out-of-balance transactions.
• Actively manages the resolution of basic correspondence and assigned reinsurance balances.
• Leverages proficiency in technical/functional skills to execute all basic reporting, collection, correspondence, and financial transactions appropriately with consistent adherence to reinsurance practices and protocols.
• Develops and maintains productive working relationships with both internal and external partners including Brokers, Reinsurers, Legal, Actuarial, Direct Claims, Operations, vendors and/or IT, in order to achieve the most favorable outcomes.
• Participates in projects as part of a team.
• Participates in process improvement initiatives as part of a team. Maintains workflow and reference documentation.
• Effectively communicates with peers and management, both verbally and in writing.

Reinsurance Analyst

Software Engineer

• Build, lead, and develop a team of Analytics Engineers
• Set clear goals, provide ongoing coaching and feedback
• Recruit and retain top-tier analytics engineering talent
• Define and own the multi-year roadmap for the Applied Analytics function
• Establish the team's technical standards, architectural patterns, and governance frameworks
• Drive the adoption of agentic AI workflows
• Own the strategic direction for conversational AI capabilities
• Guide the team in designing and delivering RAG pipelines
• Set the architectural vision for agent design
• Champion responsible AI practices
• Lead the strategy and governance for AI-driven BI across insurance lines of business
• Drive the team's use of dimensional modeling and BI best practices
• Lead the delivery of GenAI capabilities supporting regulatory filing automation
• Ensure the team embeds domain taxonomies into solution design
• Partner closely with Legal and Compliance to meet evolving standards.
• Oversee the engineering and maintenance of domain-specific knowledge bases
• Lead the team through the full AI solution lifecycle
• Establish and enforce GitHub best practices for version control.
• Drive standardization of experiment tracking and model registries.