The Hartford

Analyst

• Obtain information from the claimant, employer, and medical provider(s) to make Long-Term Disability decisions
• Analyze medical and financial information to determine eligibility for benefits
• Provide exceptional customer service using professional written and verbal communication skills
• Maintain a dedication to meeting the expectations and requirements of internal and external customers
• Help to create a positive team environment that is inclusive to all employees

Senior Disability Analyst

Cloud Engineer

• Identify, drive, and implement services to standardize cloud environments across the enterprise.
• Build reusable architectures and services that can be leveraged by agile teams to improve development velocity.
• Ensure applications follow best practices for fault tolerance, separation of duties, observability, and operational simplicity.
• Design and operationalize cloud solutions that integrate Contact Center platforms and Voice Bot technologies.
• Act as a subject matter expert for conversational AI and voice automation within customer engagement workflows.
• Advise on scalability and development opportunities to enhance customer experience capabilities.
• Deliver tooling and capabilities for cloud compliance, metrics, reporting, and cost management.
• Translate business requirements into secure, scalable cloud solutions aligned with enterprise architecture principles and guardrails.
• Apply DevSecOps principles and Agile methodologies to build immutable infrastructure using Infrastructure as Code (IaC).
• Serve as a trusted cloud and customer experience expert for aligned business units.
• Mentor junior team members and influence technical decisions to enable The Hartford’s technology transformation.
• Work closely with the Chief Technology Office, Enterprise Data Office, Claims and Contact Center operations to deliver simple, outcome-driven solutions.

AWS Cloud Engineer – Contact Center

Security Engineer

• Serve as a trusted technical advisor to the Enterprise Cyber Focal Lead, translating cyber strategy into scalable, high-impact technical solutions.
• Design, build, and implement complex cyber solutions leveraging AI/ML to improve threat detection, vulnerability management, risk prioritization, and automation.
• Lead end-to-end solution architecture, including design reviews, implementation, and operational readiness for cyber platforms and tooling.
• Apply full-stack application development expertise to build secure, resilient, and performant cyber applications and services.
• Architect and deliver solutions using AWS cloud services, following cloud-native, well-architected, and security principles.
• Apply hands-on AI/ML capabilities (GCP preferred) to build and operationalize intelligent cyber capabilities (e.g., analytics, anomaly detection, automation, decision support).
• Partner with data, AI, and platform teams to ensure solutions are scalable, secure, and production-ready.
• Own and lead application vulnerability management from a technical standpoint, including tooling, integrations, automation, and remediation workflows.
• Act as a trusted partner to Security, Platform, Reliability and Software Engineers, enabling secure, reliable, and resilient application delivery.
• Define, promote, and enforce application security best practices, including secure coding, dependency management, secrets handling, logging, and monitoring.

Senior Security Engineer

Underwriter

• Responsible for underwriting marine liabilities, hull & machinery, and cargo
• Collaborating with underwriters and leaders
• Putting creative insights to work
• Ensuring customers have the right amount of coverage

Executive Underwriter, Ocean Cargo

• Independently manage a caseload of PFML claims from intake through resolution
• Conduct thorough reviews of medical records, employment history, and policy provisions
• Determine eligibility and benefit entitlement based on contractual language and supporting documentation
• Serve as the main contact for claimants, providing clear, compassionate, and timely updates
• Communicate with employers, physicians, and legal representatives to gather and clarify information
• Educate claimants on the PFML process, timelines, and expectations
• Make well-reasoned decisions supported by evidence and aligned with policy terms
• Document all claim activity, rationale, and communications in a clear and professional manner
• Prepare written correspondence including approval, denial, and status letters
• Collaborate with internal resources such as peers, CRO, SIU and Team Leader
• Escalate complex or high-risk claims to senior team members or management as appropriate
• Ensure all claims are handled in compliance with State regulations, HIPAA, and other applicable regulations
• Participate in audits, quality reviews, and continuous improvement initiatives

Ability Analyst – Paid Family Medical Leave

Claims Specialist

• Manages complex primary and excess financial lines claims under claims‑made policies
• Applies strong technical expertise and sound judgment to evaluate, manage, and resolve claims in accordance with company standards and regulatory requirements
• Plan, recommend, reserve, and execute file strategies including investigation, valuation, disposition, and settlement of assigned claims
• Draft and issue timely reservation of rights letters on all files and independently draft denials for management review
• Properly assesses the exposure of assigned claims
• Establish priorities and communicate the status of assignments
• Maintain current knowledge of claim loss cost management initiatives
• Obtain first-hand customer information and use it for improvements in products and services

Senior Claims Analyst – Healthcare, Lawyers Professional Liability

Solutions Engineer

• Establish and drive clear, effective, and innovative solution designs aligning to The Hartford’s reference architectures, blueprints, and business and IT strategies across our Digital properties, with a focus on AI and strategic thinking.
• Translate strategy into end ‑ to ‑ end solution designs spanning mobile, responsive web, APIs, microservices/micro ‑ frontends, data, and cloud infrastructure.
• Produce option analyses and decision records balancing strategic alignment, security, reliability, complexity, and cost.
• Design solutions leveraging SaaS and Native Cloud architectures and services, focusing on rationalizing and modernizing assets.
• Advance digital identity and zero ‑ trust patterns across experiences; ensure alignment with enterprise security standards.
• Partner with value streams on roadmaps and increments; ensure designs meet non ‑ functional expectations and are operable (telemetry, SLOs, runbooks).
• Evaluate and land emerging Technologies where it demonstrably improves outcomes.
• Align to architecture governance: reviews, permits to build, conformance checks, and pragmatic exceptions when warranted.

Solution Architect

Compliance

• Assess the impact of new federal, state, county, and municipal laws, rules, and ordinances on dental and vision supplemental health benefits.
• Develop, implement, and update internal policies and procedures to ensure adherence to all legal requirements.
• Ensure new or revised dental and vision products, marketing materials, and contracts comply with all applicable statutes and regulations.
• Support the Product Team with compliance consulting related to dental, vision, and other supplemental health benefits.
• Provide thought leadership to customers and internal stakeholders regarding developments in dental and vision benefits regulations.
• Manage corrective action plans as needed.
• Provide support for other group insurance offerings as needed, including group life and disability products.

Assistant Director of Compliance – Dental & Vision

Product Manager

• Lead delivery of sales tools and capabilities for one or more agile teams
• Own and evolve sales performance tools, including dashboards, CRM enhancements, and automation solutions, in partnership with business and technology stakeholders
• Lead test-and-learn initiatives to continuously improve sales workflows and tool effectiveness
• Partner with data teams to enable integrated, high-quality data for actionable insights
• Drive user adoption and enablement through analytics, feedback loops, and Voice of Customer insights
• Translate business needs into data-driven insights and prioritized product enhancements
• Partner with sales leadership and territory managers to align product priorities with frontline needs and behaviors
• Represent the voice of the sales organization, agents, and end users
• Manage and prioritize the product backlog to maximize sales impact and business value
• Analyze product adoption, sales performance, and delivery metrics to identify opportunities and improve outcomes
• Drive business readiness and change enablement to ensure strong adoption and measurable results

Agile Product Owner, Small Business Insurance

Data Scientist

• Develop, test, validate, and maintain a portfolio of rating models for the Employee Benefits class plans in Long-Term Disability, Short-Term Disability, and Life
• Continuously partner with Actuarial and Data teams to monitor and manage the End-to-End lifecycle of the rating models and underlying data which feeds them
• Lead cross-functional projects that include the creation of statistical models and machine learning techniques to achieve financial objectives, solve business problems, and identify long-term opportunities that enhance actuarial modeling.
• Collaborate and partner with business stakeholders in a way that supports the vision and sustains a culture that treats analytics as a corporate asset.
• Advance the department’s capabilities by creating and deploying long-term tools to continually evolve the practice of data science, with an ability to see the end-to-end solution.
• Develop strategies to achieve targeted business objectives.
• Implement these strategies and follow through to successful conclusion.
• Remain current on research techniques and become familiar with state-of-the-art tools applicable to your function.
• Participate in the talent management process for hiring, onboarding, training and development of staff.
• Collaborate with your leader to provide timely feedback on development and opportunities for your team.
• Learn/bring best practices to guide the direction of our Data Science and Data Engineering workflows.

Director of Data Science, Actuarial Modeling

• Perform hands-on technical work for high-volume transactions
• Review and validate data across multiple systems to ensure accuracy, consistency, and compliance with company and regulatory standards
• Monitor work performance to achieve productivity, quality, and service commitments
• Identify and contribute to process improvement initiatives

Employee Licensing Analyst

Artificial Intelligence

• Own delivery, performance, and risk outcomes for a large, complex Claims Applied AI portfolio spanning multiple teams, domains, and value streams
• Drive measurable business value across the end-to-end claims journey by developing, testing, deploying, and scaling Predictive, Generative, and Agentic AI solutions
• Be the senior business partner for Claims leaders
• Build deep partnerships within portfolio and value stream frameworks
• Lead and develop senior leaders and teams
• Provide portfolio-level technical direction and oversight
• Ensure disciplined architecture and delivery trade-offs across quality, grounding, latency, cost, scalability, and regulatory risk
• Establish and enforce evaluation, monitoring, and production readiness across solution types
• Set governance expectations for unstructured data and retrieval across Claims
• Accountable for AI governance and compliance-by-design across the Claims portfolio
• Influence technology integration and platform strategy
• Champion reuse and scalability by partnering with AI platform owners and peers
• Provide thought leadership and change leadership
• Oversee portfolio planning, dependencies, resourcing, and financial stewardship

AVP Applied AI, Claims

Business Development Rep

• Achieve divisional performance goals, including new written premium, total written premium, profitability, and submission flow metrics.
• Lead compensation reviews and performance initiatives with distribution partners to drive profitable growth.
• Set and manage territory goals through disciplined sales planning aligned to agency objectives.
• Own the territorial sales plan in partnership with underwriters and designated distribution partners.
• Lead divisional sales activity, including agency visits (in person and virtual), pipeline management, risk triage, and binding of new and renewal business.
• Monitor agency performance, develop action plans, and adjust strategies to achieve desired outcomes.
• Translate national Middle Market strategy into effective local execution to capture targeted market share.
• Serve as the marketing and sales lead for Middle & Large business efforts within the assigned division.
• Identify and share market intelligence and evolving distribution trends with underwriting and leadership partners.
• Build strong internal relationships across Underwriting, Product, Service, and Claims to deliver results.
• Provide strategic direction to underwriting teams to uncover and pursue new business opportunities.
• Develop deep understanding of agency operating models and build One Hartford relationships at regional, state, and local levels.

Business Development Representative

Director

• Accountable for end-to-end technology delivery across new product development, rating capabilities, and ongoing application maintenance, ensuring quality, stability, and business value
• Lead execution across assigned value streams, including delivery of new product features, enhancements to rating engines, and sustainment of existing platforms
• Partner with business leaders, product owners, and architecture to define and prioritize capabilities aligned to business goals and market needs
• Ensure compliance with all non-functional requirements (NFRs) including security, audit, SOX controls, and disaster recovery
• Drive improvements in application reliability, performance, and maintainability, ensuring strong operational health of production systems
• Collaborate on and support initiatives related to digital transformation, cloud adoption, and emerging technologies (including AI/ML where applicable)
• Lead and develop high-performing teams, including engineers, scrum masters, and quality analysts, with a focus on engineering excellence and continuous improvement
• Manage ongoing delivery and maintenance through Agile practices, ensuring predictable, high-quality outcomes
• Oversee financial management and resource planning, including cost estimation and efficient allocation of resources
• Partner effectively with vendors across onshore/offshore delivery models to scale execution and maintain delivery standards
• Strengthen DevOps, release engineering, and quality engineering practices to improve automation, testing, and deployment efficiency
• Build strong stakeholder relationships and act as a trusted partner to business and technology leadership
• Support governance of Agile practices and contribute to continued maturity of delivery processes
• Monitor industry trends and apply relevant innovations to improve product delivery and operational efficiency

Director, IT Management – Global Specialty

• Aggregate , analyze , and leverage vast complex datasets from multiple sources (internal performance data, market trends , third-party reports , competitor offerings, regulatory changes , etc. ) to identify profitability and growth opportunities , customer behavior patterns, and emerging risks.
• Create recommendations or actions to mitigate adverse results from the above mentioned analyses.
• Synthesis and translate the above complex data and recommendations into clear, concise strategic executive summaries via different methods of storytelling for leadership with varying levels of technical expertise to influence decision-making.
• Ensures ongoing consultation and collaboration with internal business partners to keep the customer at the center of everything.
• Develop compelling , visually engaging presentations and reports tailored for senior executives, cross-functional teams, and other stakeholders.
• Serve as a subject matter expert on personal lines insurance products , while using advanced analytics and visualization tools to create dashboards and graphics that highlight key insights.
• Partner with actuarial, underwriting, marketing, and operations teams to drive strategic decision to enhance growth of the business.
• Lead cross functional teams with significant partnership include State Product Management, Agency and Direct Distribution Channel and Marketing, Claims, Legal , Compliance, Operations including Billing Ops, IT, DS and Strategy.