The Hartford

General

• Execute underwriting strategy while balancing profit, pricing and production objectives within a team environment
• Profitably grow our private company and not-for-profit management liability book within our field organization
• Provide industry leading customer value and demonstrate a ‘strive for excellence’ environment
• Collaborate with other underwriters and leaders
• Work jointly with key decision makers to shape underwriting strategies

Management Liability Underwriter

Attorney

• Handle complex and high exposure workers' compensation litigation
• Analyze intricate substantive and procedural legal and factual issues
• Conduct extensive, well-reasoned legal research
• Independently develop and present defense strategies
• Prepare pleadings, depositions, motions and briefs
• Provide effective and timely communications, information, and legal advice
• Independently prepare and present witnesses and evidence at trials

Senior Staff Attorney – Workers' Compensation

Consultant

• The Property Quality and Improvement Consultant ~ Claims Quality Solutions (CQS) is responsible for auditing damage estimates across the Property Claim line of business, with a specific focus on building estimates completed by OCRs, Independent Adjusters, Preferred Vendors, and Inside Claim Handlers.
• Add value to our Claim Excellence, Field Operations, and Performance Analytics organizations through accurate, timely audit processes and high‑quality, impactful reporting.
• Ensure the accuracy and consistency of reinspection reviews, audit processes, and reporting.
• Identify, develop, and implement audit and reporting enhancements where appropriate.
• Partner effectively with RIS team members to deliver calibrated results, including a thorough review of all relevant information such as estimates, file notes, photos, reporting conclusions, EQI ratings, and dollar variances.
• Consult, influence, and partner effectively with Claim Operations, Claims Supplier Management, Training, and Performance Analytics organizations.
• Stay current on issues that may impact the team, including industry and marketplace trends, organizational strategy, and leadership priorities.
• Demonstrate key leadership competencies in the day‑to‑day execution of CQS objectives, including self‑development, building partnerships, and driving execution.
• Successfully execute the agreed‑upon RIS operating plan, including ad hoc activities and targeted reviews, throughout the year.
• Demonstrate and promote an “open for business” and “customer service” mindset within CQS.
• Produce timely reports across all estimating sources within the Quality and Improvement Consultant’s territory.
• Participate in CAT activity and other special projects as an on‑call resource.
• Produce high‑quality, impactful reports that clearly articulate audit findings, identify trends, highlight strengths and opportunities, and include an appropriate level of root‑cause analysis.
• Clearly present data and supporting analysis, integrating information from other sources (e.g., Actuary, other CQS work) to test and/or validate RIS findings.
• Clearly articulate and apply the DQI (Define, Quantify, Inform) methodology in reinspection reports.

Property Quality Improvement Consultant

Claims Specialist

• Demonstrate the ability to independently and timely manage all aspects of the most complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution
• Provide proactive communications to customers and business partners in the management and resolution of claims
• Respond to inquiries from customers and provide superior customer service
• Review and analyze multiple complex policies and coverage parts (including general liability and umbrella/excess liability)
• Write and articulate clear, concise and accurate coverage positions
• Conduct investigations regarding claims and/or lawsuits
• Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution
• Develop and persuasively articulate complex coverage, liability and damage assessments
• Provide detailed impactful recommendations to leadership
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
• Conduct complex negotiations and articulate coverage/liability positions
• Attend mediations and trials as necessary
• Proactively manage accurate expense, reserve and financial transactions
• Consistently maintain up-to-date claims metrics

Claims Specialist – Latent Bodily Injury

DevOps Engineer

• Design, build, implement, and support CI/CD pipelines to enable automated and reliable software delivery.
• Develop and manage Infrastructure as Code (IaC) solutions using tools such as Terraform, CloudFormation, or AWS CDK.
• Automate infrastructure provisioning, application deployments, environment configuration, and operational processes.
• Implement monitoring, logging, alerting, and observability solutions using tools such as Dynatrace, Splunk, CloudWatch, or similar technologies.
• Support containerized application deployments using Docker, Kubernetes, ECS, or EKS.
• Collaborate with development teams to improve deployment automation, release processes, and operational readiness.
• Troubleshoot and resolve infrastructure, deployment, application, and performance issues across multiple environments.
• Partner with security teams to implement DevSecOps practices including vulnerability management, secrets management, and compliance automation.
• Contribute to cloud architecture reviews and adoption of AWS Well-Architected Framework best practices.
• Mentor and coach engineers on DevOps practices, cloud technologies, and automation capabilities.
• Act as a technical resource and subject matter expert for colleagues with less experience.
• Explore and leverage AI-assisted engineering tools and emerging technologies to improve developer productivity, operational efficiency, software quality, and delivery outcomes.
• Demonstrate curiosity and a continuous learning mindset by evaluating, experimenting with, and adopting innovative technologies, automation approaches, and AI-enabled capabilities where appropriate.
• Contribute ideas and best practices for incorporating AI, automation, and intelligent tooling into the software development and DevOps lifecycle.

DevOps Software Engineer

Software Engineer

• Provide direction and oversight for all assigned construction accounts
• Conduct risk assessments and consultations across construction work assignments for all lines of business
• Develop and execute data driven service plans
• Act as a strategic risk advisor, partnering with clients to proactively identify emerging risks
• Translate complex technical findings into clear, compelling insights

Risk Engineering, Construction Account Specialist

Claim Specialist

• Handle a caseload of bodily injury and non-bodily injury claims that involve complex coverage and liability issues
• Provide oversight and direction to third-party administrators
• Support CLS underwriters and account managers in sales activities on new and renewal business
• Communicate written position(s) to insureds and other required parties
• Set appropriate expense and indemnity reserves
• Present cases to management for authority above established levels
• Manage litigation and counsel
• Provide periodic claims reviews for individual insureds
• Attend trials and mediations as necessary
• Prepare reports and deliver presentations to senior claim leadership
• Address time limit demands and evaluate complexity issues
• Liaise between CLS and various third-party administrators, internal departments like billing and reinsurance accounting.

Claim Specialist – Complex Liability Solutions

Solutions Engineer

• Handle a caseload of bodily injury and non-bodily injury claims at varying levels of complexity
• Provide oversight to third-party administrators
• Support CLS underwriters and account managers in sales activities on new and renewal business
• Address inquiries from agents and policyholders, providing superior customer service
• Make coverage determinations and communicate written position(s) to insureds and other required parties
• Set appropriate expense and indemnity reserves and monitor them for adjustments
• Present cases to management for expense or indemnity reserve authority above established levels
• Develop and implement resolution strategies to achieve high quality outcomes
• Proactively manage litigation and counsel including planning and execution, budgeting and bill review
• Provide periodic claims reviews for individual insureds as needed
• Attend trials and mediations as necessary
• Contribute to broader claim and enterprise goals by participating in audits, projects, and product development initiatives
• Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues, industry trends
• Work closely with TPAs to address time limit demands and evaluate multiparty evaluations
• Partner with CLS underwriters to communicate the value of the CLS claims model to prospective insureds, agents and brokers
• Provide support to the CLS business unit to explain and evaluate claim trends and developments

Claim Consultant – Complex Liability Solutions

Backend Engineer

• Design, develop, test, and maintain high-quality software solutions under the guidance of senior engineers and technical leads.
• Participate in all Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives.
• Contribute to application enhancements, defect resolution, and performance improvement initiatives.
• Develop and execute unit tests and assist with integration and system testing activities.
• Troubleshoot production and non-production issues and support root cause analysis efforts.
• Collaborate with business partners, product owners, architects, and fellow engineers to understand requirements and develop technical solutions.
• Participate in code reviews and incorporate feedback to improve code quality and maintainability.
• Learn and apply modern software engineering practices, including CI/CD, DevOps, automated testing, and secure coding standards.
• Utilize AI-powered development tools and modern engineering practices to improve productivity, code quality, testing, documentation, and software delivery.
• Create and maintain technical documentation as required.
• Support cloud modernization and digital transformation initiatives across the MLB IT portfolio.

Associate Software Engineer – Java

• Independently and timely manage all aspects of the most complex, high-value claims
• Provide proactive communications to customers and business partners in the management and resolution of claims
• Review and analyze multiple complex policies and coverage parts (including general liability, contractors professional liability and wrap-up policies)
• Write and articulate clear, concise and accurate coverage positions
• Conduct investigations regarding claims and/or lawsuits
• Effectively manage litigation and counsel, inclusive of litigation planning and budgeting
• Develop complex coverage, liability and damage assessments and persuasively articulate them to leadership
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
• Attend mediations and trials as necessary
• Proactively manage accurate expense, reserve and financial transactions
• Consistently maintain up to date claims metrics

Construction Defect Claims Specialist

Human Resources

• Accurately and efficiently assesses the benefits needs of new employer groups with 50-499 lives
• provides knowledgeable responses and requests missing information as required
• Analyzes initial Requests for Proposal (RFPs), underwriting guidelines and product offerings to identify if offer can be made
• completes and responds effectively to all RFPs by partnering with internal and external business partners
• Proficiency in manual rating for all products sold in PA space (ex: STD, LTD and Life, Voluntary products)
• Systematically scrubs data - both RFP, Census and Experience data, for completeness and in accordance with minimum data requirements
• Understanding of plan designs to set up and build plan designs in PRISM
• Must understand account structure in order to complete the rating in PRISM
• Reviews rating reports for accuracy and reasonability; understands variances
• Provides accurate and timely delivery of proposal
• meets quality guidelines and turnaround times
• Ensures appropriate information flow to senior team members and to producers, field representatives, and third parties
• Manages work queue, escalates urgent issues to manager and proposes work solutions as necessary
• Proactively maintains case status in systems and assists Regional Account Executive
• Champions continuous improvement and change through identifying, planning and implementing improvements for the team or department
• Participates in special projects which support segment needs and effectively assesses and communicates business impacts
• Adheres to required documentation standards

Employee Benefits, Quote Specialist

Financial Planning and Analysis

• Complete reserve studies and advise management on reserve decisions
• Develop and maintain monitoring tools
• Partner closely with Claims to develop insights
• Analyze portfolio performance, emerging claim trends, and significant loss activity
• Drive improvements in data quality, portfolio monitoring, and actuarial processes

Reserving, Global Specialty Financial Lines

Full-stack Engineer

• Contribute to modern engineering teams
• Design, develop, test, and deploy scalable applications using technologies such as Java, .NET, React, and Angular
• Participate in the full software development lifecycle (SDLC), from ideation through production support
• Apply engineering best practices, including clean code, test automation, and CI/CD
• Collaborate with cross-functional teams including product, design, and data partners
• Build cloud and platform capabilities
• Develop and deploy applications using cloud-native architectures (AWS, with GCP for AI capabilities)
• Work with APIs, microservices, and containerized solutions
• Support cloud modernization and platform engineering initiatives
• Apply AI and data-driven engineering
• Leverage foundational AI/ML concepts within software solutions
• Utilize AI-assisted development tools (including Google Vertex) to enhance productivity
• Support integration of AI and automation into business workflows and applications
• Develop awareness of responsible AI and ethical engineering practices
• Deliver business impact while growing your capabilities
• Translate business problems into technical solutions
• Communicate technical concepts to both technical and non-technical audiences
• Contribute to inclusive, collaborative team environments
• Demonstrate adaptability and continuous learning in a fast-changing technology landscape

Associate Software Engineer – Tech Catalyst Program

• Manage relationships with agents/brokers across a defined territory
• Underwrite new and renewal business
• Deliver risk management services
• Support profitable growth across industries like manufacturing, healthcare, technology, and real estate

Large Property Underwriter

Affiliate Manager

• Provide expert advice and creative consultation on compensation matters
• Manage and analyze market data
• Oversee the execution of compensation programs
• Develop and deliver training sessions for HRBPs and managers
• Utilize data analytics to provide insights and recommendations
• Lead and participate in compensation-related projects
• Stay informed and adaptable to changes in technology, particularly in Generative AI and automation