Claim Specialist – Complex Liability Solutions

The Hartford

Claim Specialist handling complex liability claims for The Hartford's Global Specialty Liability unit. Collaborating with underwriters, managing litigation, and providing oversight to third-party administrators.

Posted 7/20/2026full-timeHartford • Connecticut, Illinois, Texas • 🇺🇸 United StatesSeniorLead💰 $107,600 - $161,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing General Liability claims, including complex coverage and liability issues, while providing oversight to third-party administrators. Exhibits strong analytical, communication, and negotiation skills essential for effective claims handling and stakeholder engagement.

Highest-signal resume keywords

General Liability Claims ManagementAdvanced Technical Claim HandlingStrategic Thinking and Task ExecutionExcellent Oral and Written CommunicationNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingCoverage AnalysisLiability EvaluationIndemnity Reserves ManagementLitigation ManagementTrial and Mediation AttendanceClaims Review PreparationAnalytical AbilityTort Law KnowledgeBodily Injury Claims Expertise

Soft Skills

Interpersonal SkillsTeam PlayerResults-OrientedInfluencing and PersuasionOrganizational Skills

Industry Keywords

Bodily Injury ClaimsNon-Bodily Injury ClaimsThird-Party AdministratorsInsurance IndustryClaims ReviewsExpense ReservesCoverage IssuesLiability MattersSales SupportCommunication with Insureds

About the role

Key responsibilities & impact

Handle a caseload of bodily injury and non-bodily injury claims that involve complex coverage and liability issues
Provide oversight and direction to third-party administrators
Support CLS underwriters and account managers in sales activities on new and renewal business
Communicate written position(s) to insureds and other required parties
Set appropriate expense and indemnity reserves
Present cases to management for authority above established levels
Manage litigation and counsel
Provide periodic claims reviews for individual insureds
Attend trials and mediations as necessary
Prepare reports and deliver presentations to senior claim leadership
Address time limit demands and evaluate complexity issues
Liaise between CLS and various third-party administrators, internal departments like billing and reinsurance accounting.

Requirements

What you’ll need

Bachelor’s degree preferred
Minimum of seven plus years handling General Liability litigated coverage and liability matters
High level of discipline; results-oriented; and able to focus on bottom line results
Superior analytical ability and organizational skills
Excellent oral and written communication skills
Excellent strategic thinking ability and task execution skills
Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws
Full command of issues and medicals relative to high value bodily injury claims
Ability to analyze coverage and liability issues
Ability to communicate thoughts clearly and concisely, and to influence and persuade others
Superior interpersonal skills and strong team player
Ability to exceed expectations and influence others to do the same.

Benefits

Comp & perks

Bonuses
Long-term incentives
Recognition programs